A gem of a historic hotel, the William Penn is truly grand and beautiful -- and conveniently located in downtown Pittsburgh. The lobby is warm and welcoming even with its soaring ceilings and large spaces. I was immediately welcomed out of my taxi by a friendly bellman who directed me to the front desk and offered to take care of my bags. I politely declined, tipped him anyway, and proceeded to check in. My room was ready, and they were already aware of my Omni loyalty program membership (which I had only joined hours before -- a great idea with the free wifi and delivered beverage service in the morning that members get). Check in was quick. I grabbed an apple from the tray on the desk and went off to my room. The room seemed to be a super-sized double double (no kings were available) -- it was huge -- but the bed seemed more like a queen, with fluffy pillows and really soft sheets. I've slept in more comfortable hotel beds -- this one was more firm than cushy -- but I slept well both nights. The large windows were openable, though you are in a city so it's a bit noisy with the windows up. The bathroom lighting and amenities were perfect, and there were a coffeemaker and refrigerator in the dresser. The room had a large, double-door closet with lighting. The gym, on the lobby level, was the best hotel gym I've seen in years, with an array of dumbbells, weight machines, and cardio equipment. My only "complaints" about my stay, albeit minor, are that the water pressure in the shower was a *little* low (but passable), and one of the Roman shades didn't go down 100% (I reported the latter upon checkout -- it was not enough to make me want to change rooms as I had to get up before dawn each day anyway). I am looking forward to my next visit to Pittsburgh so I can stay at the Omni William Penn again.