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“awesome service, location and hotel” 4 of 5 stars
Review of Omni William Penn Hotel

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Omni William Penn Hotel
4.0 of 5 Hotel   |   530 William Penn Place, Pittsburgh, PA 15219   |  
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Ranked #2 of 56 Hotels in Pittsburgh
Certificate of Excellence 2014
bethesda, md
Top Contributor
331 reviews 331 reviews
34 hotel reviews
Reviews in 63 cities Reviews in 63 cities
102 helpful votes 102 helpful votes
“awesome service, location and hotel”
4 of 5 stars Reviewed September 14, 2012

I spent the week at the Omni for work meetings and the staff were terrific! As the planner for the meetings working with them via email and phone was a breeze and then even easier/better on site. They were pleasant, took care of our members and made everyone feel like a VIP. It is a great hotel for business meetings. The rooms are very nice, quiet and clean, so staying for a personal trip would be a nice experience as well. Plenty of great places to walk to from this centrally located hotel as well- sites, restaurants, galleries, etc.
I'm looking forward to a social visit to Pittsburgh and hope to stay at the Omni!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, September 18, 2012
We are glad you were well taken care of during the planning and implementation of your meetings. Thank you for also sharing the details of your stay that would appeal to all types of travelers. We are grateful that you gave us the opportunity to host your meeting and we look forward to welcoming you back for a more casual visit.
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2,291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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English first
Washington, DC
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 13, 2012 via mobile

I usually prefer to stay at Marriotts, but I found this hotel to be absolutely beautiful! I stayed for a work meeting for a couple nights, so I didn't get a chance to see everything. The entrance lobby is gorgeous, the rooms are very spacious, and the bathrooms have nice marble countertops and hardware. (the only negative comment is that I noticed there was a smell coming from the bathroom... It smelled like an old wet bath towel that's been sitting around. Everything looked clean,so I think it may have been the shower curtain). Even though the hotel has been around for awhile they seem to take care of it well. Service was excellent.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, September 18, 2012
We appreciate your complimentary review of the Omni William Penn. If you stay with us again, please don't hesitate to tell us about any issues you come upon and we would be happy to investigate and correct. Thank you again for all of your feedback and we hope for a future opportunity to serve you.
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Miami Beach, Florida
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2012

Wanna see what a real hotel stay is like?
Wanna see how service used to be?
Wanna really feel special for a while?

Then u have to stay a few days at the En.Penn in Pittsburgh.
Almost 100 yrs old, totally upgraded but kept old traditions in tact. Gives other Grande Dames like Waldron, Parker House, Drake, a run for their money. U never have to leave the property but if I do, u can walk most places.
Be sure to get a history lesson from Darryl the Bellman and don't miss the brunch.
Ask about public parking options and room sizes.
If you like a real hotel experience....this is it for sure. Staff are well trained, experienced and attentive. Atmosphere will blow u away.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, September 18, 2012
Thank you for your glowing review of the Omni William Penn. We do our best to provide modern amenities combined with old fashioned service and charm. It is a pleasure to see this reflected in your experience and we hope you will return soon.
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Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 11, 2012

Booked this hotel for a great price through Priceline. It is very clean and has been somewhat modernized, but not so much that it's lost the historic charm. The staff was extremely polite and went out of their way to ensure that we had everything needed for a pleasant overnight stay. Some noisy neighbors were yelling in the hallway and the room next door and all it took was one call and the problem was solved. I would definitely stay here again, but would recommend saving money by parking across the street.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, September 18, 2012
Thank you for recommending the Omni William Penn on TripAdvisor. We are glad that you had a great stay but apologize for any disruptions from your neighbors. We are happy to see that it was quickly addressed and you enjoyed the remainder of your visit with us.
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Detroit, Michigan
Top Contributor
192 reviews 192 reviews
47 hotel reviews
Reviews in 78 cities Reviews in 78 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed September 9, 2012

This is a classic and beautifully updated hotel.
I found the rooms nice, but a little cold.
Meals were good.
Meeting space needs work with their acoustics.
Location is convenient and near some great restaurants.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, September 18, 2012
Thank you for sharing your feedback on TripAdvisor. We appreciate the opportunity to read about your experience and hope you will return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Top Contributor
195 reviews 195 reviews
21 hotel reviews
Reviews in 75 cities Reviews in 75 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 8, 2012

Great old gem of a hotel. Everything we encountered was top notch. Desk staff, housekeeping and valet all pleasant. Coffee delivered to room in AM as part of the package spoiled me. Beds comfortable. No noise from other guests. Entire place was very, very efficient. Beautiful facility, run efficiently. I would almost think we were in the place by ourselves that is how well run it appeared to be. Rooms new remodeled and updated. Don't hesitate it is a great stay

Room Tip: Sign up for reward program and get beverage brought to the room
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, September 18, 2012
We are thankful for your complimentary review on TripAdvisor. We are glad that everything about your stay met your expectations and we hope you will be our guest again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, ON
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 7, 2012

We stayed on the last Friday in Aug 2012. We got this hotel through Priceline for a v. good price loved the room and everything about the hotel. The lobby is v. elegant. The elevator wait times are short, considering there are over 500 rooms at the hotel. The only negative is the lack of free wifi unless you sign up in advance with their loyalty program. The hotel is easy to find. The valet parking is expensive $27! so park in the city lot across for street for $5/24 hours on weekends.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, September 18, 2012
We are glad you loved your stay at the Omni William Penn Hotel. Thank you for writing a review on TripAdvisor and we look forward to a future opportunity to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Pittsburgh
#1 Family Hotel in Pittsburgh
#1 Romantic Hotel in Pittsburgh
#2 Luxury Hotel in Pittsburgh
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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