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“Great location for a baseball trip, but overall it's just okay.” 3 of 5 stars
Review of Wyndham Grand Pittsburgh Downtown

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Wyndham Grand Pittsburgh Downtown
3.5 of 5 Hotel   |   600 Commonwealth Place, Gateway Ctr, Pittsburgh, PA 15222 (Downtown)   |  
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Ranked #37 of 54 Hotels in Pittsburgh
North Carolina
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Great location for a baseball trip, but overall it's just okay.”
3 of 5 stars Reviewed June 17, 2013

If we hadn't gotten a great deal online, we would have felt ripped-off for the cost of staying here.

Pros:
1) Hot shower with strong water pressure; beautiful glass door with marble tiles; nice looking wooden sliding door leading into the bathroom; nice looking marble countertops and sink
2) King size bed is very comfy
3) Located right across river from PNC Field and Heinz Field. Easy walk to the games.
4) Free Wi-fi
5) Fancy lobby and modern bedroom
6) Very fast elevator
7) Several restaurants in walking distance
8) Train station close by

Cons:
1) Despite beautiful shower, it's like there is a door missing that would stop the water from going EVERYWHERE; the shower head is hard to move and you get sprayed with cold water just to turn it on... Crazy! The wallpaper is even peeling and the bathroom door gets sprayed every time.
2) No shower fan
3) Door to bathroom & door to hallway are paper thin -- you can hear everything... So what can the people in the hallway hear?
4) Sink drain either has a clog or drains really, really slowly -- not a huge deal, just strange.
5) Why have a nice LG TV with a non-HD feed? What a waste.
6) They just built the pool but it's not available yet -- bummer.
7) Expensive parking in my book (but maybe it is just the area) - $20/day (can't move car) or $28/day valet (can move car as much as you want).
8) Hallways totally remind me of the Overlook Hotel from the movie "The Shining".

We loved Pittsburgh, but if we ever come back, we may try to stay in a different hotel in this area.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, June 18, 2013
Thank you for staying with us for your trip. We appreciate your detailed feedback. We are in the midst of a renovation that includes the HD connection and the finalization of our swimming pool. We hope your travels bring you back to our fine city, and we have another opportunity to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,206 reviews from our community

Traveler rating
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    599
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
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English first
Toronto, Ontario, Canada
1 review
4 of 5 stars Reviewed June 17, 2013

This hotel was nice and clean, close to everything, but very busy on the weekend I was there. Prom, graduation and some conventions were happening and so the room rates were pretty high.

Double check your invoice before you pay. I was charged $1 per each LOCAL call I made, which is unheard of anywhere in the world!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, June 18, 2013
Dear Summer, We are glad to hear you enjoyed your stay. While most travelers do have personal cell phones, we do have occasional guests that do require the use of the guestroom telephones. We have the charge(s) posted, and will double check to make sure it is communicated properly. Thank you for sharing your thoughts with us, and we hope to see you again!
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Owings Mills
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 17, 2013

Never get a room with a king bed unless it is an upgrade. The room was so tiny that I had to walk sideways to get to the bathroom once my belongings were in the room. I know that there are larger rooms in the hotel because I have stayed in them before.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, June 18, 2013
Dear Robin, Thank you for choosing to return to the Wyndham Grand. Yes, we do have several different room types and sizes, which you may find more appealing. We hope you will consider one of these many choices, if your plans bring you back to Pittsburgh.
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Los Angeles
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 17, 2013

I dont usually fill out these surveys but the hotel needs a major upgrade. This is 2013 and the brand like Wyndham should know better. This was my first time visitng Pittsburgh and I was very turned off by the hotel. The first room was smelly, and the second room wasnt much better. Very disappointed. Please spend some money and upgrade.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, June 18, 2013
Dear Chang, Thank you for taking the time to share your feedback. We regret that your guestroom did not meet your expectations. We are in the process of a major renovation, and anticipate completion in the near future. We hope you will give us another opportunity to serve you again.
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Jacksonville, Florida
Top Contributor
486 reviews 486 reviews
132 hotel reviews
Reviews in 127 cities Reviews in 127 cities
209 helpful votes 209 helpful votes
5 of 5 stars Reviewed June 15, 2013

Nice hotel, very busy but nicely located. The hotel is right next to where a lot of the action is along the park and river. There are places to see and things to do along with a variety of restaurants close by. the rooms are very comfortable and somewhat spacious with nice TV's.

Room Tip: The riverside room up high have a great view. HOWEVER, if there is an event going on n the park take...
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WYNPITmgmt, Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, June 17, 2013
Thank you for staying with us, here at the Wyndham Grand Pittsburgh Downtown. We are glad to hear you enjoyed your visit. We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Pittsburgh Downtown

Address: 600 Commonwealth Place, Gateway Ctr, Pittsburgh, PA 15222
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #37 of 54 Hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Grand Pittsburgh Downtown 3.5*
Number of rooms: 712
Official Description (provided by the hotel):
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Also Known As:
Wyndham Grand Pittsburgh Downtown Hotel Pittsburgh

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