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“Excellent Hotel” 5 of 5 stars
Review of Wyndham Grand Pittsburgh Downtown

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Wyndham Grand Pittsburgh Downtown
3.5 of 5 Hotel   |   600 Commonwealth Place, Gateway Ctr, Pittsburgh, PA 15222 (Downtown)   |  
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Ranked #36 of 55 Hotels in Pittsburgh
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2,096 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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Maryland
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 20, 2013

We used a Groupon for our 3 night stay, The hotel lobby is very nice. It was when we got to our room that the disappointments began. First of all you should know that this hotel does not have in room safes. The only option is at the front desk and the safes there are very small. The bathroom doors are glass so not very private without any locks or a FAN! Housekeeping needs to do a better job for sure. The room needed to be vacuumed, clock set to the correct time, ice bucket emptied from previous guest. Bed needed to be replaced (very uncomfortable). I spoke to a manager and we were upgraded to another room which was very nice. Still not perfect but much better (tub wouldn't drain ect). The views were superb and the location near Market square is very nice. A quick walk to breakfast. Only downside is that most restaurants are only open business hours and close by 6pm. The staff could use some training as well!

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JHWYN, Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, March 22, 2013
Thank you for staying with us at the Wyndham Grand. We are sorry for the inconvenience you experienced with your initial guest room. We can assure you this is not the typical level of service we wish to provide. We will be sure to address your concerns with our housekeeping staff and make the improvements needed. We hope you have occasion to return and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas Gulf Coast, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2013

My husband and I decided last minute to go to Pittsburgh for the weekend and stayed at the Wyndham for the first time. It was a great location, lots of bars and restaurants within walking distance and a short drive from the casino! The room was a bit small but very nice and the bathroom was great and fully updated. We stayed on the 23rd floor and it had a great view of PNC park and downtown. The valet was full when we arrived but there was a self-park garage very close with only $8 parking. Overall it was a great stay and we will definitely be back to this hotel!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JHWYN, Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, March 20, 2013
Dear Katherine, We appreciate that you chose to stay with us during your weekend getaway to Pittsburgh. Your feedback is valuable to us and other travelers. We would welcome the opportunity to have you stay with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Pittsburgh Downtown

Address: 600 Commonwealth Place, Gateway Ctr, Pittsburgh, PA 15222
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #36 of 55 Hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Grand Pittsburgh Downtown 3.5*
Number of rooms: 712
Official Description (provided by the hotel):
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Also Known As:
Wyndham Grand Pittsburgh Downtown Hotel Pittsburgh

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