We only stayed for two nights but will definitely come back when we visit Pittsburgh again. We were staying in the Green Tree area because of a Wedding we were attending and after reading all the reviews decided to stay here while most of the other wedding guests were staying across the street at the Clarion. Let me tell you, we were not disappointed at all and the reviews don't lie. The room was big and clean, no stains on the bed or sheets. The king size bed was very comfortable and the pillows were soft and fluffy. The breakfast was good, pretty diverse selection and by the looks of it pretty popular because the lobby was packed with guests enjoying. The staff was great as-well, they changed all the sheets and left fresh towels.
Hands down the best part of the hotel is the shuttle service within a 5 mile range. It will drop you anywhere within that range and all you have to do is call the front to desk to be picked up at anytime between 7am-9pm. We used it to get the hall where the wedding was and to go downtown prior to get hair and makeup done.
I would just like to give a special shout out to Ron the retired fire fighter and the driver of the shuttle he was the nicest guy in hotel! He told us facts and history about Pittsburgh, pointed out different buildings and landmarks. Totally went out of his way to accommodate our needs. We woke up Sunday morning in pretty rough shape and while waiting for a cab back to airport in the lobby he brought us some ginger ale and coke to drink out of the blue. He asked us how the wedding was and even made a few funny jokes about how we looked so good but could barley remember anything about the night before. He was just an overall great guy and the reason why we will stay here again.