We routinely stay at Hampton Inns. Our room here was very clean and all the linens seemed to be new, including towels, washcloths, etc. Our room was freshened very nicely each morning. That being said, we did have a couple issues. The lobby/breakfast area is being remodeled, which wouldn't bother us at all; however, we went for breakfast the first morning....the urn of hot water for tea was warm, not hot. I chose an English muffin and it was stale and hard....even for an English muffin. We decided to eat breakfast out and didn't bother checking it out on subsequent mornings. I do think the breakfast staff were at a disadvantage due to the ongoing construction. The breakfast is in a temporary location and I'm sure it's harder for them to maintain their usual high standards of a hot breakfast when they have to lug it halfway down a hall. We also had a barking dog in a room across from us. We were on an upper floor, so the dog had been brought in without the knowledge of the hotel staff. It was left alone in the room for quite some time. To Hampton's credit and the person on desk duty that night, they did graciously comp our room that night to make up for the barking dog.

They are in the process of renovating this Hampton Inn. They have a couple of first floor rooms that they've turned into a seating area and bathroom while the construction is going on. I had a package delivered to the front desk and they called and let me know as soon as it was delivered. This hotel is very nice and in a safe/quiet area. The room was clean and the daily breakfast was delicious.

IMHO.. This hotel is a great Value and is in a great location...
The hotel staff are expedient and friendly...check-in occurred w/o incident.
The Facilities... & our room was very clean... there were no incidents or complaints here as well. The room was comfortable and the bed and linens were very conducive to sleep...
There is a very nice Free Breakfast w/Hot foods as well as the usual continental fare...
The Coffee in room and in the lobby is very good.
The hotel does provide shuttle services... the parking is free by the way...
There are ample restaurants, and activities close to this hotel... as it is only a 5 min ride thru the Ft. Pitt tunnell to downtown pittsburgh.
I have stayed here several times... & would recommend this to any traveler.

Jugajim

This is one of my many trips to Pittsburgh and this hotel has a great value and top notch service. The rooms are always clean, the front desk employees are always thorough, polite and knowledgeable. The daily breakfast changes some menu items daily. I haven't used the shuttle service but sitting in the lobby at night heard the front desk employee and the hotel guests getting rides all over Pittsburgh. The rrooms are quiet and the beds extremely comfortable. The only thing that should change was the noisy air conditioning compressor that was a bit noisy. I was surprised because I wasn't even running it.