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Hampton Inn Pittsburgh/Greentree: Traveler Reviews

2.5 of 5
555 Trumbull Drive, Pittsburgh, PA 15205
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Hampton Inn Pittsburgh/Greentree
Ranked #10 of 67 hotels in Pittsburgh
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180 reviews from our community

Traveler rating
    86
    64
    20
    6
    4
See reviews for
Families
45
 
Couples
54
 
Solo
11
 
Business
41
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Eastern PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
“One of the best in Pittsburgh”
4 of 5 stars Reviewed October 29, 2012

This is one of my many trips to Pittsburgh and this hotel has a great value and top notch service. The rooms are always clean, the front desk employees are always thorough, polite and knowledgeable. The daily breakfast changes some menu items daily. I haven't used the shuttle service but sitting in the lobby at night heard the front desk employee and the hotel guests getting rides all over Pittsburgh. The rrooms are quiet and the beds extremely comfortable. The only thing that should change was the noisy air conditioning compressor that was a bit noisy. I was surprised because I wasn't even running it.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wyobob about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
November 2, 2012
Wyobob,
I am glad to hear that you enjoyed your stay with us at the Hampton Inn Greentree. I am sorry to hear that the noise from the heating unit disturbed you, and you will be happy to know we are in the process of upgrading all of our HVAC to a quieter model. We hope this upgrade will improve the quality of stay for all of our guests. We look forward to seeing you again!
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Wyoming, Michigan
Top Contributor
80 reviews 80 reviews
40 hotel reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
“Yearly stay”
5 of 5 stars Reviewed October 17, 2012

We come to Greentree area every year to visit my aunt and we always try to call far enough in advance to be able to stay here-----top on my list is CLEAN -- I check over the room and mattresses for any evidence of bugs-----they do an OUTSTANDING job here---the rooms are spotless, the dark green carpeting thoroughly vacuumed, the bathrooms squeaky clean (stocked with extra towels)---we get a great night sleep in the comfy beds and the hotel must have great insulation for you can't hear other doors closing or folks walking in the halls., I can't say enough for this establishment but I need to add that they staff from the front desk to the breakfast buffet worker and cleaning staff not only do a great job but they are friendly and helpful. The rooms now have a small frig and microwave which are very nice touches. See you all next year!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by MichiganderMom for Pittsburgh
Ask MichiganderMom about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
October 19, 2012
MichiganderMom,
I am so glad that you have returned to stay with us again this year! Thank you for recognizing the staff members. They work very hard to make sure our guests are in a clean comfortable room, enjoy a hot fresh breakfast, and experience friendly service. I am glad this is why you chose to come back and stay with us every year. We look forward to seeing you again!
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1 review
“Great customer service!!!”
5 of 5 stars Reviewed October 13, 2012

Stayed here for one night and wish I was able to stay longer. The room was spacious, comfortable, clean and nice. The service was phenomenal! On the checkout day my brother had an interview so he had the car...I wanted to get lunch somewhere nearby and asked if i could walk anywhere. There were plenty of places within walking distance but the kind shuttle driver offered to drop me off and pick me up wherever I wanted to go. And I didn't even have to ask. Great place, thank you Hampton Inn...i will be returning!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Noworries171 about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
October 19, 2012
Noworries171,
I am so glad that you enjoyed your stay with us! Our shuttle drivers are always looking for ways to help out our guests. I am glad he was able to assist you! We look forward to seeing you again, and we hope your brother’s interview went well!
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Frackville, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Hampton INN at its Finest!”
5 of 5 stars Reviewed October 4, 2012

My wife and I recently stayed here for a weekend. This place is top notch and the service was impeccable! From the staff, breakfast, shuttle and amenities, we would recommend this to anyone. From the no-hitter Friday to us leaving Sunday, Hampton Inn Greetree made us feel welcomed!

Room Tip: Try to get a room towards the end.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by Travelinggolfer_1 for Pittsburgh
Ask Travelinggolfer_1 about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
October 12, 2012
Travelinggolfer_1,
I am so glad to hear that you and your wife enjoyed your stay with us, and were able to take advantage of our hot breakfast and...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Love Hampton Inns”
4 of 5 stars Reviewed September 23, 2012

Stayed at this hotel for 2 nights while in town for a recent Steelers game. The staff here was very kind and helpful. That includes the shuttle staff that will drop off and pick you up pretty much anywhere and anytime you would like. One driver, Ron or Don I think (retired firefighter) was very knowledgable about the city and recommended some good restaurants. The hotel was clean as most are and they had a managers dinner one night with chili, free beer and soft drinks. Although we had just eaten, still a nice touch. If you are looking for a nice hotel outside downtown Pittsburgh for a Steelers or Pirates game (they are right beside each other) at a cheaper rate than downtoen, I really like this choice. Enjoy.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by dakotan for Pittsburgh
Ask dakotan about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
September 24, 2012
Dakotan,
Thank you for sharing your experience with us. We want all of our guests to enjoy clean and comfortable rooms, and friendly service. I will make sure Ron is aware of your positive feedback! I hope to see you again the next time you are in town.
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Additional Information about Hampton Inn Pittsburgh/Greentree

Also Known As:
Hampton Inn Pittsburgh/Greentree Hotel Pittsburgh
Hampton Inn Pittsburgh/Greentree Hotel
Hampton Inn Pittsburgh Greentree
Hampton Inn Pittsburgh
Pittsburgh Hampton Inn
Address: 555 Trumbull Drive, Pittsburgh, PA 15205
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Pittsburgh
#14 Family Hotels in Pittsburgh
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Pittsburgh/Greentree
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