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“St. Patty's weekend visit” 4 of 5 stars
Review of Hampton Inn & Suites Pittsburgh - Downtown

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Hampton Inn & Suites Pittsburgh - Downtown
2.5 of 5 Hotel   |   1247 Smallman Street, Pittsburgh, PA 15222   |  
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Ranked #3 of 56 Hotels in Pittsburgh
Certificate of Excellence 2014
Milwaukee, WI
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“St. Patty's weekend visit”
4 of 5 stars Reviewed March 27, 2014

Loved this Hampton stay! The staff went over and above to welcome us and make our stay great After a slight hiccup at check-in, we were treated very well. Lovely hotel in a great location. Will stay again and recommend heartily. Typically good Hampton breakfast and beds.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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738 reviews from our community

Traveler rating
    437
    250
    39
    9
    3
See reviews for
228
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
York, United States
1 review
5 of 5 stars Reviewed March 26, 2014

Our stay at the Hampton in Pittsburgh was totally enjoyable because of the friendly staff and wonderful facilities. We would definitely recommend the Hampton Inn to anyone who likes to travel. The free breakfasts were unbeatable!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orchard Park, United States
1 review
5 of 5 stars Reviewed March 24, 2014

Great service in a great location for a great price! Bed was comfortable, pillows were plush, and the staff went above and beyond. We didn't eat the offered breakfast, but it looked fabulous! We will definitely stay again!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek P, Director of Sales at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, March 26, 2014
Thank you, Tonya B, for your kind words regarding your recent stay with us! We look forward to exceeding your expecations on your next stay with us, and make sure you try out our breakfast!

Regards,
Derek Pintado
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Ohio
Top Contributor
82 reviews 82 reviews
41 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 23, 2014

There was nothing "wrong" with this hotel. Undoubtedly, free parking and free breakfast is a major plus. I just feel that $200 per night is a bit much for a Hampton Inn room without microwave and mini fridge. Was sent an email offerring a suite for a $5 upgrade but no mention of that upon check-in. Also, since the lobby is being remodeled of course there is dust all over the first floor but that didn't really bother anything. There is absolutely no where to eat within walking distance. This will definitely not be my first choice again downtown.

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, Virginia
Top Contributor
150 reviews 150 reviews
38 hotel reviews
Reviews in 53 cities Reviews in 53 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 22, 2014

The hotel is getting its lobby refurbished so it was very difficult to hear the front desk clerk with all the jack-hammering. Hopefully that will only last a day or two. Otherwise everything else was very smooth and we received several suggestions for lunch and where to walk and see the sights. The rooms were spotless and comfortable. I agree with some earlier reviews that the mattresses were not as good as other Hampton stays, but still provided a good night sleep. Very nice hotel!

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek P, Director of Sales at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, March 25, 2014
Thank you, VABlue for your most recent review of our property. We are truly sorry about the jack-hammering, as it was an avoidable part of our renovation, fortunately it did only last a couple of days! We're very pleased that you found cleanliness and comfort in our rooms and with our staff, as that's what is most important to us. We hope that you will return and see our finished product on your next trip to Pittsburgh!

Thank you,
Derek Pintado
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Hermitage, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2014

The Hampton on Smallwood Street is close to the Strip District, the downtown cultural district and just a short jaunt to the North Shore. The hotel was spotless and the staff was friendly and helpful. Breakfast options were excellent.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek P, Director of Sales at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, March 26, 2014
Paggers, we all thank you for your recent visit to our property, and we're glad that you took the time to write a review on our hotel. We hope that your next stay with us will be just as memorable!

Regards,
Derek Pintado
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Burbank, California, United States
Top Contributor
75 reviews 75 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 19, 2014

This hotel is located very conveniently to the convention center in 'the strip' area. There are a lot of new places opening up in the area and you can tell that within the next year to 18 months, this will be the place to be in DTpitt.
Nice service staff and the rooms were large. I would have liked a tub, but other than that- it was a nice stay!

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek P, Director of Sales at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, March 25, 2014
Thank you, Jimmy C for your review! We appreciate you taking the time to report your feedback on our property. We're very excited that we are in the final stages of our renovation, and we hope that you will return to see the finished product on your next trip to Pittsburgh!

Thanks again!
Derek Pintado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Pittsburgh - Downtown

Address: 1247 Smallman Street, Pittsburgh, PA 15222
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#2 Romantic Hotel in Pittsburgh
#2 Family Hotel in Pittsburgh
#3 Business Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Pittsburgh - Downtown 2.5*
Number of rooms: 143
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Also Known As:
Hampton Inn And Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown Hotel Pittsburgh
Hampton Inn Hotel Pittsburgh
Hampton Inn Pittsburgh
Pittsburgh Hampton Inn

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