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“Quiet, large room in great location” 4 of 5 stars
Review of Hampton Inn & Suites Pittsburgh - Downtown

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Hampton Inn & Suites Pittsburgh - Downtown
2.5 of 5 Hotel   |   1247 Smallman Street, Pittsburgh, PA 15222   |  
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Ranked #3 of 54 Hotels in Pittsburgh
Toronto, Canada
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Quiet, large room in great location”
4 of 5 stars Reviewed February 19, 2014

We had a King room which was quite large but rather sparsely decorated. TV was small for the room size but was acceptable. The room was very quiet but the heating/air conditioning unit woke us every time it started up. Bed was comfortable and breakfast was okay. This is in a great location to walk to the Strip or Cultural District, convention center, museums, etc.

Room Tip: We asked for a room away from the elevator which was very quiet.
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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641 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Crystal Lake, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2014

My wife and I were visiting family for a weekend and couldn't have picked a better place to stay. The hotel was outstanding. The staff was friendly and helpful. The room was clean and well appointed. It was centrally located and made getting around the city easy! Definitely would recommend it!!!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Salem, New York
Top Contributor
63 reviews 63 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 17, 2014

The Hampton Inn & Suites has a lovely location in downtown Pittsburgh which allows you, for the most part, to park your car and walk anywhere. This is a major plus since parking is free. This is one of the few hotels which has this amenity. They also serve a free warm breakfast which is another rarity. The breakfast was a large spread. Everything was warm and they did have healthy food options. If you find yourself having to carry too much food back there are trays for you located above the juice dispenser.

The staff here is great. We got to town way before we could check in and I checked to see if we could at least park our car in their lot. Turns out they had an open room and gave it to us. When looking for dinner suggestions the front desk employees were extremely helpful.

As for the room, it is set up in a strange layout. While it does provide you with lots of room to move around the TV is pretty far away from the bed and therefore slightly hard to see. Upon entering the room the heat was up nice and high. It was very inviting. I have a feeling we were given a handicap room as the shower had glass doors and no ledge to put toiletries or to shave your legs. The glass door didn't work very well but I notified the staff so hopefully no one else has this problem. The toiletries in the bathroom were also outstanding - makeup remover wipe and a kit with cotton balls and q-tips - very well done.

The fitness center is really small. Only two treadmills, an elliptical, free weights, and a balance ball. I really enjoy a stationary bike and was disappointed not to have one here. The room is kept at extremely hot temperatures which make exercising unpleasant. Also the TV is at a really odd angle in relationship to the cardio machines. You have to crane your neck at an odd angle to view it. The door to get into the room is extremely difficult to use. I though it was broken but and employee showed me that you really have to push hard to get the handle to go twice. The pool is quite shallow and warm and the hot tub was normal. Both of these features had handicap equipment, seats to lower into the water.

The only other important feature to note is that it is really hard to get take out. A lot of places say they deliver but they don't. There is a third party deliver driver who does this service but beware they charge as well as close at 9:30pm (on a Saturday!). They also have a different set of menus to use then those of the restaurants they deliver.

Overall, I had a great stay and would come back but it is really pricey for what you get.

Room Tip: Get a room facing the river.
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  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2014

From arrival to departure, the staff of this clean, convenient and affordable hotel, made me feel at home. Located right by Pittsburgh's Strip district, I easily enjoyed many activities. Elevators were quick, ice machines worked as the should, and bed was very comfortable.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paden City
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

Why stay elsewhere when the staff is friendly and helpful, the rooms are clean, amenities abound (free wifi!!!), the location is central, and the breakfast is sufficient? I always feel safe and rested.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2014

We stayed for 4 nights and enjoyed the hotel. It was quiet. The bed and pillows made for a perfect sleep. Location allowed us to walk to downdown Pittsburg and it was only a short drive to other interesting sites. Reasonable rates and full breakfast make this hotel a great choice.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmond, Oklahoma
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 9, 2014

A few negatives, but overall a good deal for the location. Staff very helpful and friendly.

Negatives: inconvenient parking; ongoing renovations; rude and noisy children (cheerleader contestants) on the weekend; breakfast had no meat/protein some days; lobby ATM an annoying piece of junk; 32 inch TV was almost impossible to watch from the bed, 15 feet distant.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Pittsburgh - Downtown

Address: 1247 Smallman Street, Pittsburgh, PA 15222
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pittsburgh
#3 Business Hotel in Pittsburgh
#3 Romantic Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Pittsburgh - Downtown 2.5*
Number of rooms: 143
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Also Known As:
Hampton Inn And Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown Hotel Pittsburgh
Hampton Inn Hotel Pittsburgh
Hampton Inn Pittsburgh
Pittsburgh Hampton Inn

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