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“Great room and staff” 5 of 5 stars
Review of SpringHill Suites North Shore

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SpringHill Suites North Shore
3.0 of 5 Hotel   |   223 Federal Street, Pittsburgh, PA 15212   |  
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Hotel amenities
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Free Breakfast
Ranked #12 of 54 Hotels in Pittsburgh
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great room and staff”
5 of 5 stars Reviewed February 7, 2013

This was a last minute booking and I selected this hotel based on its proximity to Allegheny General Hospital. Apparently, they have many people stay here who have loved ones in the hospital. The staff is incredibly understanding and patient. I was amazed at how large my room was - two queen beds and a sleeper sofa! They have a shuttle that runs hourly to the hospital. I walked the first day but it's a little confusing so I would recommend sticking with the shuttle. My only complaint is the parking - i think it's pricey at $19 per day.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua K, Manager at SpringHill Suites North Shore, responded to this review, February 28, 2013
Our staff here at Springhill Suites North Shore understands that not all our guests are here for leasure or business reasons. Dealing with personal appointments or having loved ones attending Allegheny General Hospital can be a difficult time. Thats why our caring attentive staff is always available and flexible for your personal needs. Whenever it is necessary to attend the hospital please contact our front desk to reserve your overnight accomodations.
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340 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Midlands, UK
Top Contributor
287 reviews 287 reviews
98 hotel reviews
Reviews in 106 cities Reviews in 106 cities
302 helpful votes 302 helpful votes
3 of 5 stars Reviewed January 26, 2013

This is the second time I stayed at Springhill Suites and luckily I remember the advice I was given last time, which was to specifically ask for a room away from the freeway – which on each floor appears to be the lowest numbers (so if you’re in 601, for example, be happy). The freeway is VERY close to the hotel – literally so close that some rooms will be within 10 meters of cars going by. It is best to bring earplugs as if they cannot move you away then it is very noisy at times. To be honest, the heater/air con is also pretty noisy so, although I was as far from the freeway as I could get, it was freezing at night outside so I ran the heater most of the night and needed earplugs because of it.

Outside of this the hotel is OK. The rooms are a good size and are tidy but not meticulously clean – I found a sweet wrapper from the previous guest just under the bed and some marks on one of the pillows. The bed is comfortable though and the bathroom good enough to do the job. Breakfast is the same – not a great deal to talk about but enough to give you something to eat before heading out. Staff are friendly and helpful although it is a really weird lobby area they have – seems a bit awkward the way it is laid out.

A decent enough place then – good enough for a business traveler in town for local meetings or a traveling fan in for the Pirates game, but outside of this there really isn’t much to get excited about and there must be better than this despite its good location.

Room Tip: Lower numbers on each floor = further from freeway; which is where you want to be.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 23, 2013 via mobile

Had a wonderful stay at the Springhill Suite North Shore walkin distance to PNC Park and Heinz Field ! Easy to access any part of Pittsburgh. Staff was extremely helpful and nice ! Rooms were very nice and super clean !

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 21, 2013

Not the typical soft Marriott beds. My back hurt after sleeping on this bed. Good food at the SoHo restaurant attached to the hotel. Location brought us here but the relaxation is why you stay at a Marriott or Hilton right? So get rid of the cheap beds.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
95 reviews 95 reviews
76 hotel reviews
Reviews in 65 cities Reviews in 65 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed January 16, 2013

Selected this hotel based on three factors: price, location and Marriott reward points. If I wasn't planning on going to the casino, I probably would have stayed in another location of Pittsburgh. The staff at the hotel were very courteous. The hotel's elevator was quirky, from the lobby, you had to hit the "down" button in order to go up, and once inside the elevator, you had to physically hold the floor you were travelling to until you reached said floor. The room was clean. The layout of the suite was different, it was very narrow between the wall and the foot of the bed. In order to get to the closet or the window you had to navigate the narrow passage way - with multiple people in the room, it was an annoyance. There was a free continental breakfast in the morning, which was very popular with most of the guests. The food was pretty standard and did the trick. Overall, I got a hotel room that I paid for, not disappointed.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2013

Excellent customer service!! Manager Steven with his outstanding staff members go above and beyond. Front desk, representative are courteous , knowledgable,friendly and some of the nicest people you ever want to meet. Lets not forget ,Jake outstanding college graduate , who shuttles us around in his spare time ,educating us on the history as well as sight seeing. Byrd, and Greg are part of the coolest driver's team you will enjoy also. Love this place!!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Pennsylvania
Top Contributor
64 reviews 64 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 14, 2013

The hotel was very nice. We loved the free shuttle service. We took the shuttle to Heinz Hall and back and church and back. Breakfast was great. The bar/restaurant was also great - Soho. Has a pool which we didn't use.


Not sure why but the Residence Inn was $30 more per night but only 20,000 Marriott Points and Springhill Suites was less expensive but 25,000 Points, they are right beside each other. That doesn't make sense to me but both hotels are exceptional.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites North Shore

Address: 223 Federal Street, Pittsburgh, PA 15212
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Pittsburgh
#10 Romantic Hotel in Pittsburgh
#13 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — SpringHill Suites North Shore 3*
Number of rooms: 198
Official Description (provided by the hotel):
When visiting Pittsburgh, enjoy a refreshing hotel experience at the SpringHill Suites Pittsburgh - North Shore. Designed for the modern lifestyle, SpringHill Suites invites you to relax in studio suites 25% larger than typical hotel rooms with sleeping, dining and work areas. Join us daily for our complimentary hot breakfast buffet and work out in our new fitness facility or unwind in our indoor pool. For the business traveler our hotel is located just minutes away from many of Pittsburgh's major corporations. For the sports fans we're perfectly situated across the street from PNC Park, within a half mile from Heinz Field, one mile from Consol Energy Center. Feeling lucky, try your luck at The Rivers Casino featuring slots and table games. ... more   less 
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Also Known As:
Springhill Suites North Shore Hotel Pittsburgh
Springhill Suites Pittsburgh
Pittsburgh Springhill Suites

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