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“A Enjoyable Stay” 5 of 5 stars
Review of HYATT house Pittsburgh-South Side

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HYATT house Pittsburgh-South Side
3.0 of 5 Hotel   |   2795 South Water Street, Pittsburgh, PA 15203 (Southside Flats)   |  
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Double Your Points
Ranked #6 of 56 Hotels in Pittsburgh
Certificate of Excellence 2014
Land O Lakes, Florida
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“A Enjoyable Stay”
5 of 5 stars Reviewed November 13, 2013

We chose this hotel more by chance than by careful plan. Yet everything happens for a reason. The reason now seem clear to us, this is a great spot to call home when in Pittsburgh. The location is a fairly long cab ride from the airport, $45 or so. But once in this South Side neighborhood practically everything is a short walk away. There are plenty of national and local retailers located in the immediate blocks surrounding the hotel. A cinema is just across the street as well as a rock climbing wall located within the REI store. There must be two dozen or more restaurants within a 10 minute walk with many cusines to choose from. Two of our favs where the Hofbrauhaus, a wonderful German establishment and a very local spot call Fat Heads. A craft brew spot with fantastic grub to compliment 35+ draughts. Super sized sandwiches, killer wings and homemade potato chips where savored on this visit.

Ah the hotel, our room was very clean and well laid out. A small effeciency kitchen led into a nice, comfy sitting room with an HD television. The queen bed was very comfortable and was complimented by a spacious bath with shower stall. The staff was very helpful. An example was when I inquired at the front desk about the Hofbrahaus next door, I was immediately offered a free appetizer coupon that we used on a yummy potato pancake starter. The hotel has a spacious fitness room with plenty of cardio equipment. The breakfasts are way more than "continental". Juices, coffees, lots of fruit, yogurt, pancakes, scrambled eggs, bacon, sausage, cereals, bagels and even an omelett station with plenty of ingredients to select.

This proved to be a great stay and a hotel we will enjoy on future visits to town.

Room Tip: Riverview rooms would be very special if available.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, December 2, 2013
Kevin O,
Thank you for sharing feedback from your experience at Hyatt House Pittsburgh South Side. We are pleased to hear not only of the comfort you experienced at our hotel, but also that you were able to take advantage of the variety of offerings around our hotel. Please continue to make us your number one choice hotel when visiting Pittsburgh. We hope to see you again soon. Thanks again!

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
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    8
    0
    4
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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Charleston, West Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 7, 2013

The Hyatt house hotel located on the south side of Pittsburgh was great hotel. The location was perfect for restaurants and shopping. The staff was very attentive and friendly. The rooms were very clean and nice with a full mini kitchen and a large shower. There was one feature I thought was odd and that was putting a room key in a slot to turn on the lights for the room. The view was great overlooking the water and the shopping area. The only drawback was that you do get a lot of noise from the street below because you are right by the haufbrau house. The only other complaint that I have is that parking is valet only you cannot park your vehicle in their garage and valet is $14 a night. Other than that the place was great and I would recommends it highly if you want a nice place to stay on the south side of Pittsburgh.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, November 10, 2013
Mjohns29,
Thank you for your review and high recommendations of Hyatt House Pittsburgh South Side. We're pleased to hear you enjoyed our clean and spacious accommodations, and found our friendly staff and convenient location perfectly suited for your travels. We appreciate your feedback on opportunities for improving our guest experience, and we sincerely apologize for the areas we fell short of exceeding your expectations. We appreciate you choosing to stay with us, and we hope to welcome you back again soon. Thank you again for writing.

Best regards,
Michael Rhoten, General Manager
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Baltimore, Maryland, United States
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2013 via mobile

We stayed here for a Steelers game and the place was just right. Decent bed, black out blinds, best hotel shower EVER! And a great breakfast in the morning. I would definitely stay again. They also had a complimentary shuttle to take us to Heinz Field.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, November 10, 2013
Heidi M,
Thank you for sharing feedback from your Hyatt House experience. We appreciate you selecting our hotel while attending a Steelers game, and we're glad our accommodations and value added amenities made for an enjoyable stay. Please plan to visit us again the next time you travel to Pittsburgh. Thanks again.

Best regards,
Michael Rhoten, General Manager
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cogan station pa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

recently stayed at the Hyatt House for a last minute getaway with my husband ,brother & his wife.Having a son at Duquesne university we have stayed at several hotels in the area over the last couple of years and I must tell you this has been my favorite by far.I wasn't sure of the location at first as we normally stay closer to the downtown area but this turned out to be a pleasant surprise.First from the time we arrived the entire staff couldn't have been friendlier.we had a mini-king suite with a river front view( which is a must).which consist of a kitchenette,living rm.area, comfy king bed and huge shower.Free shuttle to downtown attractions and one of the best free breakfast buffets with made to order omelets.we are already planning to return next summer so we can utilize the outdoor patio area with the use of bbq grills and firepits.Thanks again for a wonderful weekend stay.

Room Tip: River front views are a must!!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, November 10, 2013
viplo09,
We're happy to have had you as our guest, and we're glad you enjoyed a wonderful weekend stay with us at Hyatt House Pittsburgh South Side. I'm pleased to hear we exceeded your expectations with our great location, comfortable accommodations, and value added amenities that we're proud to offer our guests. It's fantastic to hear that you're already planning a return trip for next summer. We look forward to welcoming you back as our guests. Thank you once again for writing.

Best regards,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, CA
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 30, 2013

Recently stayed at the Hyatt House Pittsburgh South Side, and really enjoyed the experience. This new hotel is conveniently located in the South Side district of Pittsburgh, right on the Monongahela River and within short walking distance of shops, restaurants (Hofbrauhaus!!), and movie theater. We had a mini-suite, with a kitchenette, living room, and great master bedroom and bath. The breakfast was very complete: eggs, bacon, sausage and an omelet station, as well as juices, yogurt, cereal and fruit. Also had a small bar/lounge. Couldn't really ask for more.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, November 10, 2013
sac_joy,
Thank you for taking a moment to write a review about your stay at Hyatt House Pittsburgh South Side. We appreciate you selecting our hotel for your travels, and we're glad our location, accommodations, and amenities offered many conveniences for your stay. We're glad you had an enjoyable experience, and we hope you'll visit us again soon. Thanks again.

Best regards,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngstown, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2013

Stayed at the Hyatt House this past Saturday night with my friend - What a wonderful location - and the hotel itself was super clean and modern. The staff was very helpful when we were checking in. The room had a cool layout...and the kitchen was great for those who have extended stays. The breakfast in the morning was super delish - made to order omelets can't be beat!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, November 10, 2013
aklenec,
We appreciate you writing a review from your stay at Hyatt House Pittsburgh South Side. It's great to receive your kind comments regarding our helpful staff, spacious accommodations, and delicious breakfast. We're glad our location was perfect for your travels, and we hope you'll return for another visit in the near future. Thanks again for writing.

Best regards,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 28, 2013

I staid there for the weekend to meet some friends at the Hofbrauhaus next door.
The hotel is very clean, the rooms are comfy and quiet. We had a room with river view which we really enjoyed. The complimentary breakfast is one of he best "free" breakfasts i enjoyed in the US. The omlette cooking sation was great! The valet parking is $14.00 with unlimted in and out, which is fair.

Room Tip: Ask for a river view room
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, November 10, 2013
Oliver H,
We're happy to hear of your comfortable stay with us Hyatt House Pittsburgh South Side, and we appreciate you writing a review about your experience. I look forward to sharing your complimentary feedback with our team regarding the clean accommodations and delicious breakfast that made for such a memorable stay. We hope you'll have an opportunity to visit us again soon. Thank you again for writing.

Best regards,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Pittsburgh-South Side

Address: 2795 South Water Street, Pittsburgh, PA 15203
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 56 Hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pittsburgh-South Side 3*
Number of rooms: 136
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