We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome Hotel” 5 of 5 stars
Review of HYATT house Pittsburgh-South Side

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added HYATT house Pittsburgh-South Side to your Saves list
HYATT house Pittsburgh-South Side
3.0 of 5 Hotel   |   2795 South Water Street, Pittsburgh, PA 15203 (Southside Flats)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Romance Package
Ranked #5 of 54 Hotels in Pittsburgh
Youngstown, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Awesome Hotel”
5 of 5 stars Reviewed October 28, 2013

Stayed at the Hyatt House this past Saturday night with my friend - What a wonderful location - and the hotel itself was super clean and modern. The staff was very helpful when we were checking in. The room had a cool layout...and the kitchen was great for those who have extended stays. The breakfast in the morning was super delish - made to order omelets can't be beat!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, November 10, 2013
aklenec,
We appreciate you writing a review from your stay at Hyatt House Pittsburgh South Side. It's great to receive your kind comments regarding our helpful staff, spacious accommodations, and delicious breakfast. We're glad our location was perfect for your travels, and we hope you'll return for another visit in the near future. Thanks again for writing.

Best regards,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

158 reviews from our community

Traveler rating
    103
    44
    7
    0
    4
See reviews for
48
51
5
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 28, 2013

I staid there for the weekend to meet some friends at the Hofbrauhaus next door.
The hotel is very clean, the rooms are comfy and quiet. We had a room with river view which we really enjoyed. The complimentary breakfast is one of he best "free" breakfasts i enjoyed in the US. The omlette cooking sation was great! The valet parking is $14.00 with unlimted in and out, which is fair.

Room Tip: Ask for a river view room
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, November 10, 2013
Oliver H,
We're happy to hear of your comfortable stay with us Hyatt House Pittsburgh South Side, and we appreciate you writing a review about your experience. I look forward to sharing your complimentary feedback with our team regarding the clean accommodations and delicious breakfast that made for such a memorable stay. We hope you'll have an opportunity to visit us again soon. Thank you again for writing.

Best regards,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

My wife and I stayed here after a Steelers game. First, the staff was great. Free shuttle over to Heinz field, the shuttle driver was friendly and enjoyed talking about the city with us. The front desk was friendly and helpful with a lost cell phone situation. The hotel is very inviting with a very modern look and feel to it. Our room was comfortable and noise free on the second floor facing the South Side Works shops. Room was also very clean, no complaints here. Our room was setup with a small kitchenette, although with our short stay we did not take advantage of this. They offered free breakfast although we only took advantage if the coffee, it seemed like a pretty good spread. We only had a single night stay but I will definitely consider this hotel for our next Steelers game.

Location is convenient to the South Side (obviously). Lots of good eats and places to drink within walking distance.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, October 23, 2013
billym99,
Thank you for sharing feedback from your stay at Hyatt House Pittsburgh South Side. It's great to receive your complimentary feedback on our friendly staff, clean accommodations, and complimentary shuttle. We appreciate you choosing to stay with us while in town for a Steelers game, and we hope you'll visit us again the next time you travel to Pittsburgh. Thank you once again for writing.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 19, 2013

HYATT HOUSE in Pittsburgh is nice hotel, kitchenette nice. Beautiful bathroom,. Posh seating area with swivel flat panel tv. Comfy bed and didn't make it too free breakfast.
Just do the valet Parking ( a bit steep at $14) but at front desk we were told it was $4 to park overnight at parking garage across the street....when we left the next morning our ticket was $15! So that was stupid, not informed front desk employee.
Other than a loud train, not the fault of the hotel, nice stay. Right beside hofbraus house rest.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, October 23, 2013
NikkiHP,
We appreciate your review and gracious comments about our spacious and comfortable accommodations. I sincerely apologize for any misinformation you received in regards to parking costs. We're glad you enjoyed your stay otherwise, and we do hope you'll visit us again in the near future. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 16, 2013

We reserved a 2 br suite and king studio for a family weekend of fun. First there are many positives for the hotel. The location was great as we planned short excursions to sites downtown and near the Pitt campus. It was nice having a selection of restaurants and shopping within a couple of blocks. There's an Aldi's down the street if you need some basic supplies. Valet was timely, and check-in very easy. The rooms were modern and simply decorated. Our ADA suite was quite spacious, but the king room was a bit cramped when using the sleeper sofa. Staff were friendly, and breakfast provided multiple options. We especially enjoyed the courtyard facing the river and proximity to the riverwalk.

Now for the downside. We took advantage of the Autumn Special discount, but even at a reduced price, one might expect higher end service and cleanliness from a Hyatt. Our room had spiderwebs in the windows, dirty dishes in the drawer, a dirty fridge, visible dust and spills on the floor, and stains running down the walls in the kitchen and bath. I wiped most of this up, but called the front desk when we discovered the tub had hair and a ring around it. Housekeeping was there within minutes, but even when they serviced the room on subsequent days, they simply removed the trash, made the beds, and left towels. None of the counters or floors were ever cleaned. This meant that even as a new hotel, it was already looking worn with marks on the walls and dirty grout in the bathrooms.

The other issue was noise. Pedi-cabs blasted music until at least midnight on friday and saturday nights when they drove by or dropped off passengers. If you face the courtyard (where guests gather around the firepit) or the front street, noise travels quite a bit. It's unfortunate that better windows or soundproofing was not considered. That being said, the valet and front desk chased off the pedi-cab and were apologetic when I complained.

All in all, it was a good option for the reduced price, but I really hope housekeeping improves! (And we had a blast in Pittsburgh with so many fun activities and scenic views!)

Room Tip: I'd request a room on the top floor for a quieter stay.
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, October 23, 2013
Bucknut_Girl,
Thank you for writing. We're glad you enjoyed our central location and found all are dining and entertainment options well suited for your travel plans. We sincerely apologize that the cleanliness of your room did not meet our excellence in service. This is definitely not up to our high standards quality, so I appreciate you bringing these concerns to my attention. I have addressed your comments with our housekeeping staff in order to make improvements and heighten awareness of such issues. We value you as our guest and do hope you'll return to see our improvements. Thank you once again for writing.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2013 via mobile

I can't say enough good things about this facility. Brand new hotel, clean...totally safe neighborhood. Wonderful place to stay while enjoying Pittsburgh. Loved the breakfast...yummy! Pet friendly. This was a five star experience at 3 star prices. Thank you!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, October 23, 2013
Nicyo,
Thank you for sharing your experience at Hyatt House Pittsburgh South Side. We're pleased to hear that our clean accommodations, delicious breakfast, and great location made for a wonderful place to stay. We hope you'll have an opportunity to stay with us again soon. Thanks again.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 13, 2013

We went to Pittsburgh to visit Family and stayed at this Hotel. It is very clean and the staff is extremely friendly. It is located on one of the 3 rivers and it has an awesome courtyard that opens up to face the river. They had complimentary breakfast everyday and offered a free shuttle service to anywhere you wanted to go in the city. Don't park your car there however because it is very expensive. This hotel's location is great. It is in walking distance of numerous restaurants and shopping areas. I would stay here agin..

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, October 23, 2013
Soonerfan51,
Thank you for taking the time to write a review about your stay. We appreciate you selecting Hyatt House Pittsburgh South Side while visiting family, and we're pleased to know our friendly service, clean accommodations, and value added amenities met your satisfaction. Please plan to stay with us the next time you return to the area. Thanks again.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to HYATT house Pittsburgh-South Side? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HYATT house Pittsburgh-South Side

Address: 2795 South Water Street, Pittsburgh, PA 15203
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 54 Hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pittsburgh-South Side 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hyatt Hotels Corporation, Orbitz, Cheap Tickets, Hotels.com, Priceline, Travelocity, Odigeo and Tingo so you can book your HYATT house Pittsburgh-South Side reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage HYATT house Pittsburgh-South Side, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.