I booked a 2 double-bed room for 6 people the weekend of August 10th through the 12th. Before we even arrived I called and asked if it was possible for us to check-in early and they said that there was already a room available for us. When we arrived at the hotel and I went in to check-in I was told that there was no more doubles and only a single king bed left. I said that we would make due with that for now but asked if they could call me as soon as there was a room available which they agreed to. The next day a member from my party was in the lobby and watched as 3 walk-ins got 2 double rooms while I still wasn't notified. I went down to the front desk and finally got a different room. When we went to the room my boyfriend noticed that there was no peep hole in the door, it was just a hole drilled through it, the door didn't lock cause it was not lined up, and there was still painters tape all over the floor. This was the worst experience ever. I had a small child with me and felt completely unsafe in this new room.
Region: United States > Pennsylvania > Pittsburgh
Ranked #43 of 67 hotels in Pittsburgh
Price Range: $$
Hotel Class:2.5 star (2.5*)
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