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“Great stay...” 5 of 5 stars
Review of Courtyard Pittsburgh Downtown

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Courtyard Pittsburgh Downtown
3.0 of 5 Hotel   |   945 Penn Avenue, Pittsburgh, PA 15222   |  
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Ranked #19 of 56 Hotels in Pittsburgh
Altoona, Pennsylvania
1 review
“Great stay...”
5 of 5 stars Reviewed January 22, 2014

When we first booked the Courtyard in Downtown Pittsburgh I was very excited. Everyone from our area spoke highly of this hotel. Then as we aproached the downtown area I ws reading reviews and they were not what I was expecting. So.....We walked in and there was Zac!!!! He reassured me of all my doubts. And HE WAS RIGHT!!!! My husband likes nothing... There was not one thing he complained about. He loved the shower, the bed and the pillow!!!! We were close to everything. Restaurants everywhere and Zac gave us the best advise on alot of them. Zac was wonderful. If you read this Zac we just want to THANK YOU (oh yea....no bugs) :) You are certainly a big plus to this hotel.Everyone was nice though. We all would reccommend this Courtyard Pittsburgh Downtown....

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review, January 25, 2014
Kathy S,
Thank you for sharing your feedback and recommendations of Courtyard Pittsburgh Downtown. We're pleased to know our staff's excellence in service added comfort to your stay and you found our hotel to meet your satisfaction. I look forward to sharing your review with Zac, and I will make sure he receives a special commendation for his sincere hospitality. We appreciate the opportunity to serve your hotel needs, and we hope to welcome you back again soon. Thanks again.

Sincerely,
Chris Burke, General Manager
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296 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 19, 2014 via mobile

To start with, Zac is awesome! We had to drop are daughter off to take the Megabus bus back to college at 7:00 am. We had tickets to see Wicked for that evening, so we decided to make a day of it and book a hotel room. Well as Pittsburgh weather is crazy, it was freezing, so walking around town was not an opinion anymore. We stopped in the hotel around 10:00am to see if we could get checked early and Zach did a great job of working something out so we could check in early! Thanks again Zac! The hotel is very clean, the room was was very nice and the staff is very friendly. It is steps away from the Benedum, the convention center, (which is also the Megabus stop), and many bars/resturants. We will definitely be back! PS the valet kids were awesome and so was the free shuttle service! Can't say enough how pleased we were with our stay!

Stayed January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review, January 25, 2014
loves_vacations103,
We're happy to hear of your pleasant stay, and appreciation of our staff at Courtyard Pittsburgh Downtown. Nothing brings us greater satisfaction than recognition from our guests regarding our staff's excellence in service. I'll be certain to recognize Zac with a special commendation for his sincere hospitality. We appreciate you choosing to stay with us, and we look forward to your next visit. Thank you again.

Sincerely,
Chris Burke, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Canada
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 5, 2014

Another great Marriott hotel experience for myself and my family. We stayed here in December 2013 to catch the last Steelers game of the year and it didn't disappoint. Staff and valet parking attendants were all 5 star and always happy to help. The hotel could use self parking a little closer but I opted for the valet service at $22/night. Not bad when compared to other large cities.

As it's located in the middle of the cultural district there is always plenty of activities for those not attending a sporting event. The hotel was close enough that we could walk to Heinz Field and PNC Park is even closer. There's a great little restaurant/bar attached so you don't have to leave the premises for a drink or a meal. The Bistro also serves a great breakfast and the staff there are outstanding.

Due to the lack of parking and lack of space to park when checking in, I couldn't leave a 5 star rating, but it is still a very nice hotel and reaffirms my commitment to the chain. Keep up the great work. Make sure to say hello to Svetlana at the front desk.

Room Tip: The higher the better to avoid traffic noise. Ask for something on the top floor. The third floor ha...
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Green Features: Recycling containers through-out the first floor in the Bistro area.
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review, January 19, 2014
kuzzy1967,
Thank you for selecting Courtyard Pittsburgh to serve your hotel needs for the last Steelers game of the year. We appreciate your loyalty to our brand, and we're pleased to know that our central location and helpful staff made for another excellent Marriott experience. I look forward to passing along your compliments to our staff and thank you once again for writing. We hope you'll return for another visit in the near future.

Sincerely,
Chris Burke, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new jersey
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 31, 2013

Nice Hotel. Right downtown. Stayed overnight before going to a Steelers game. Check in was quick. Room was nice and clean. The front desk employees were very nice and friendly. Free papers were put out all over the lobby.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review, January 2, 2014
disneyrocksNewJersey,
Thank you for choosing to stay with us at Courtyard Pittsburgh Downtown while in town for a Steelers game. We're pleased to know our central location, clean rooms, and friendly staff made for an enjoyable stay. We hope you had a great time at the game. Please plan to visit us again soon. Thanks again.

Sincerely,
Christopher Burke, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swoyersville, Pennsylvania
1 review
5 of 5 stars Reviewed December 30, 2013

The Hotel and Staff was wonderful! The hotel was very nice and clean and easy to get around. I would definately consider this hotel for my future visits to the area. Zack at the front desk was awesome and really went the extra mile to make us enjoy our stay!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review, January 2, 2014
Jason P,
It's great to hear of your enjoyable stay and appreciation of our staff at Courtyard Pittsburgh Downtown. I'll be certain to recognize Zack with a special commendation for his excellence in service. We're happy to have had you as our guest, and we hope to extend our hospitality to you again in the future. Thank you once again for writing.

Sincerely,
Christopher Burke, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
231 reviews 231 reviews
8 hotel reviews
Reviews in 78 cities Reviews in 78 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed December 27, 2013

The Courtyard Pittsburgh Downtown is a good hotel if you are staying in Downtown Pittsburgh. It is within good proximity to everything including lots of bars and restaurants. The rooms are clean and the staff is very helpful. The valet staff is excellent. I would definitely stay here again.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review, January 1, 2014
1TrippyTraveler,
We appreciate your review and recommendations of Courtyard Pittsburgh Downtown. We're pleased to hear that our central location, clean rooms, and helpful staff made for an enjoyable stay. We hope you'll have an opportunity to visit us again soon. Thank you once again for writing.

Sincerely,
Christopher Burke, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herndon, Virginia
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 15, 2013

This may be the friendliest hotel I've ever visited. Everyone we interacted with was a nice as could be! The location is great - right next to convention center and just blocks from Point Park University that we were visiting. Nice rooms with high ceilings and good beds. Downstairs offers a mini-cafe with limited Starbucks menu and nuke-to-order breakfasts. Lobby is welcoming with comfortable chairs and a lovely fireplace. On the negative side is no on-site parking, although their listing indicated they have it. A paid parking garage is just a short block away for $10 a day. (The attendants here were as friendly as the hotel staff.) They also say they have valet parking, but apparently not as late as we arrived. It was disconcerting to walk the streets of a new city late at night with my daughter and our suitcases. The other thing is that the young woman who checked us in said we could enjoy a complimentary breakfast - which we could not. Otherwise, this was a very pleasant stay. If we have cause to visit Pittsburgh again, this is where we'll stay.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review, December 23, 2013
dszym,
Thank you for taking the time to write a review from your stay with us at Courtyard Pittsburgh Downtown. We always appreciate hearing from our guests on positive feedback, as well as opportunities for improving our guest experience. I sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us as guest satisfaction is our highest priority.

I'm sorry for any inconveniences you experienced with parking. Our valet service is available 24 hours a day, however, the service is handled through the front desk from midnight - 6:30am. We're glad you enjoyed your stay otherwise and found our friendly staff, great location, and comfortable accommodations well suited for your travels. We hope to welcome you back as our guest again soon. Thank you once again for writing.

Sincerely,
Christopher Burke, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Pittsburgh Downtown

Address: 945 Penn Avenue, Pittsburgh, PA 15222
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Romantic Hotel in Pittsburgh
#21 Business Hotel in Pittsburgh
#24 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Pittsburgh Downtown 3*
Number of rooms: 182
Official Description (provided by the hotel):
The Courtyard by Marriott Pittsburgh Downtown hotel is not your typical Courtyard! This Pittsburgh Marriott Hotel is in the heart of the Cultural District and conveniently located among downtown businesses, the Strip District, Station Square, PNC Park, Heinz Field and is next to the David L. Lawrence Convention Center. This Marriott hotel in Pittsburgh was meticulously renovated from 4 historical buildings. Spacious guest rooms feature 12'-17' vaulted ceilings with modern decor, luxury bedding, large work area with well-lit desk and Free High Speed Internet. The Bistro, our new restaurant venue, offers refreshing to-go options or full, sit-down fare with healthy food selections. For lunch or dinner, taste the delicious West Coast Cuisine at the Sonoma Grille adjacent to the lobby. Let our expert Event Planners assist you with your next successful event in one of our 3 state-of-the-art Meeting Rooms. Experience a great location and terrific service at the award winning Courtyard Pittsburgh Downtown hotel. ... more   less 
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Also Known As:
Courtyard Pittsburgh Downtown Hotel Pittsburgh
Pittsburgh Courtyard
Pittsburgh Marriott

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