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“Great Hotel” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Pittsburgh-Green Tree

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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
3.0 of 5 Hotel   |   500 Mansfield Avenue, Pittsburgh, PA 15205   |  
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Ranked #16 of 54 Hotels in Pittsburgh
Spring Valley, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel”
5 of 5 stars Reviewed 2 days ago NEW

I went to this hotel as part of a weekend convention. The service was great. Any problems we had were resolved promptly. The room was clean and large. The reception area was very attractive, and there was a lovely bar. I would definitely recommend this hotel.

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
    157
    107
    55
    19
    6
See reviews for
83
47
10
158
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Fort Lauderdale, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here with my BF for 7 days and back for 5-10 more days. Let me begin with the serving staff for breakfast, in particular Mary and Mary Beth-- Each morning they remembered our preferences and prompt, efficient service with a smile. The Champion Restaurant has great tapas and happy hour. Jael was just a joy to have as our waitress there. The food exceptional and very reasonable. The front desk could not have been friendlier and more accommodating - mention Autumn in particular.
This hotel just runs flawlessly -- You will not see one unhappy face among the staff -- and I apologize for many oversights.
On dreary nights when we were running late, the Champion Restaurant was a delight. Thanks!

Room Tip: Going to ask for a room on the valley side rather than the high floor with a parking lot view but ro...
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We recently spent 3 days, along with over 250 others, in this hotel for a convention that was booked here from Friday to Sunday. With multiple workshops and meals, and with many logistic details and special requests that had to be worked out - it was obvious to us guests that the hotel was doing a great job accommodating everything that was previously planned, as well as things that popped up unexpectedly. Thanks to the friendly and helpful staff!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel was great! Very nice staff and the room was very comfortable! This hotel's location is close to the airport and downtown Pittsburgh! The conference facilities were wonderful and the staff was excellent!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

After months of engaging conversation on rooms and even a visit 2 mths before the weekend of our stay. This hotel did not have things in order for us. I had requested a joining room for my 80 year old mother with me so I could keep a close eye on her needs, and had requested early arrival and when we arrived our room was not cleaned and no joining room with some excuse of a late departing guest. months of preparation but I ended up spending more time going across the hall checking on my mothers needs and spending the nights in her room because of the mix up. I was there for our son's wedding. It should not have been this way with all the preparing I did before hand. Also word of advice, with your beds being so high off floor it is difficult for 80 year olds to get into bed, we called for a step to help the situation and was brought a 2 step stool. It would be better with a flat step stool for seniors, wide enough to put both feet on.

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va beach, United States
1 review
4 of 5 stars Reviewed 1 week ago

We were in Pittsburgh PA for an ice hockey tourament and had a wonderful time at this hotel..... My only concern is the beds... comfortable for one person but a double bed for two is just not as good. All hotels should have queen size beds........

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, 1 week ago
Judy,

Thank you for sharing your experience. We are in the process of replacing all of our double beds with queen size beds. We hope to see you again in the future to provide an EXCELLENT experience with our upcoming improvements.

Thank you,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knox, Pennsylvania
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The lobby area of the hotel is very nice. There is a restaurant located with a bar in the lobby area. We thought the restaurant was a little over priced so we did not eat there. The hotel staff were all very friendly and helpful. We didn't have any special requests but they were ready to help.The room was nice and the king bed was comfortable. The only complaint would be the size of the room. Overall it was a nice stay.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, 1 week ago
David,

Thank you for sharing comments regarding your recent stay. We value you the feedback of our guests as we strive to create EXCELLENT experiences. We hope to have an opportunity to serve you in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Address: 500 Mansfield Avenue, Pittsburgh, PA 15205
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Pittsburgh
#10 Business Hotel in Pittsburgh
#16 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Pittsburgh-Green Tree 3*
Number of rooms: 465
Reservation Options:
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Also Known As:
Radisson Green Tree
Radisson Hotel Pittsburgh
Radisson Pittsburgh
Pittsburgh Radisson

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