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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
3.0 of 5 Hotel   |   500 Mansfield Avenue, Pittsburgh, PA 15205   |  
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Bed & Breakfast
Ranked #18 of 56 Hotels in Pittsburgh
Certificate of Excellence 2014
cumberland, United States
1 review
“good stay”
4 of 5 stars Reviewed May 1, 2014

A little expensive. Not sure why the courtesy drivers can't drive you into the city when others in that area will. But besides that , it is a nice hotel. The staff was nice and the hotel was clean. Nice big hot tub and pool area.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 4, 2014
Tedd,

Thank you for choosing the Doubletree by Hilton Hotel Pittsburgh Greentree. We strive to provide EXCELLENT service and hope we have an opportunity to create a rewarding experience for you in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

406 reviews from our community

Traveler rating
    193
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    60
    24
    6
See reviews for
105
52
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180
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2014

Rooms are all attractively refurbished, the lobby is very stylish. The staff members are all very helpful and friendly. Stay here frequently as it is very convenient to family members. Will be staying here again in August.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 4, 2014
The greatest compliment we can receive is for you to return to us and to tell your family and friends. THANK YOU. We will look forward to seeing you in August. If there is anything we can do to prepare for your arrival, please don't hesitate to contact me directly. We want your next stay to be even better than your last.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oil City, United States
1 review
5 of 5 stars Reviewed April 30, 2014

I have never stayed in a hotel that had a staff that was ALWAYS smiling and helpful and I mean the ENTIRE staff. There was so much going on at this hotel, but it was still very quiet and relaxing and the staff was so helpful. The room was spotless and so quiet, even with being in a room right off the elevator. The staff that worked the conference dinners were so quick in serving and were always there to serve more coffee. Incredible place to stay and HIGHLY recommended. Very easy to get to as well.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 4, 2014
Roxanne,

THANK YOU for such an EXCELLENT review of our property. We strive to provide this experience to every person that we encounter and can't thank you enough for your compliments. We hope to see you again soon.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisville, United States
1 review
4 of 5 stars Reviewed April 29, 2014

Excellent facility Disappointed the pool was closed due to scheduled repairs. I was not notified about this in advance. Bed was outstanding and furniture was lovely. Room refrigerator was nice. Parking was inconvenient for many.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 4, 2014
Claire,

Thank you for posting a review on Trip Advisor! We are disappointed that you were unable to utilize our pool during your stay with us. It will re-open on May 23rd and we would love to have you back in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, VA, United States
1 review
3 of 5 stars Reviewed April 28, 2014

The guest rooms had just been redone but it appeared they didn't touch the bathroom. The bathroom was in very poor shape and extremely small. The hotel was full and yet only had one restaurant open. Fitness center was well appointed.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 4, 2014
Thank you for posting a review on Trip Advisor. I will be sure to share your comments with my team. We look forward to creating an EXCELLENT experience for you should your travels bring you back to Pittsburgh.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dana Point, United States
1 review
3 of 5 stars Reviewed April 28, 2014

This is an okay place to stay. Appears to be a converted Marriott Courtyard so the layout is not your typical DoubleTree layout. It is also tucked away and can be confusing to get to if you havent been there before. They staff was very courteous as was the cleaning crew. Had a nice stay.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 4, 2014
Thank you for taking the time to post a review on Trip Advisor! As you mentioned, this property has indeed just recently been renovated. In fact, we just celebrated our Grand Opening from the completion of a 20 million dollar renovation a few months ago. We hope that you will come back and visit us in the future and experience the EXCELLENT service we strive to provide.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fostoria, OH, United States
1 review
4 of 5 stars Reviewed April 25, 2014

The location was easy to access from the highway. The building was well maintained and the staff was friendly. What I do not understand is why hotels such as yours feel the need to charge for Internet services. Budget chains are able to provide this service as no additional fee, why not DoubleTree? I had a minor issue with noise from another room (yippy dog). When I brought it to the attention of the front desk, they immediately sent up someone to address the issue. The staff was incredibly friendly and helpful. They really made me feel at home. The beds were the memory foam type. Not my favorite, but I slept well so no complaint.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, April 28, 2014
Thank you for staying at the Doubletree by Hilton Hotel Pittsburgh Greentree. I am thrilled to hear that our staff was incredibly friendly and helpful, as this is the type of service we pride ourselves in. I will be sure to share your comments with my entire team. Come back and see us again soon.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Address: 500 Mansfield Avenue, Pittsburgh, PA 15205
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Pittsburgh
#16 Family Hotel in Pittsburgh
#20 Romantic Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Pittsburgh-Green Tree 3*
Number of rooms: 465
Reservation Options:
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Also Known As:
Radisson Green Tree
Radisson Hotel Pittsburgh
Radisson Pittsburgh
Pittsburgh Radisson

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