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“Very friendly and accommodating” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Pittsburgh-Green Tree

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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
3.0 of 5 Hotel   |   500 Mansfield Avenue, Pittsburgh, PA 15205   |  
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Ranked #17 of 54 hotels in Pittsburgh
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Very friendly and accommodating”
4 of 5 stars Reviewed December 8, 2013

We were in town for a family wedding. 10 of us stayed here. The rooms were clean and nice with refrigerators in every room. Bed was a bit firm but the extra pillows brought to us by the housekeeping supervisor herself made them much more comfortable. She personally. brought us everything extra that 10 of us "needed", cups, pillows , towels, coffee packs etc. We ate dinner in the hotel restaurant and were very pleasantly surprised with the quality and caliber of the food. They happily set up a complimentary private room for us all for breakfast with more of the family. Every employee went out of their way to make us comfortable.

Stayed December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, December 12, 2013
I am thrilled to hear of the EXCELLENT experience that you recently had while you were with us. I will be sure to share your comments with my team for a job well done! We hope to see you again soon.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

186 people have reviewed this hotel

Traveler rating
    86
    63
    29
    5
    3
See reviews for
51
25
4
86
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Pittsburg, United States
1 review
5 of 5 stars Reviewed December 3, 2013

Hotel was clean, staff was friendly and helpful. The bar/restaurant is a good place for dinner and drinks. House keeping was done right. I would recommend this location to anybody. Note to anyone traveling inbound, stay on I79 until you get to 376E. This will avoid going through the city and heavy traffic

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, December 12, 2013
Christian,

Thank you for the great comments and recommendation! We strive to create EXCELLENT experiences and hope that your travels bring you back to us in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2013

The staff was very helpful and accommodating. I was traveling for a conference and had my dogs with me. They offered me a room on the pet friendly floor with easy outside access to a large grassy area (no elevator needed). The hotel and rooms were beautiful and inviting.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, December 3, 2013
Dear Jennie,

Thank you for the great comments on Trip Advisor! We hope that your dogs enjoyed their time here as much as you did. We hope to have an opportunity to serve you in the future and provide another EXCELLENT experience.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Tree, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2013

It is a very nice place to stay. The breakfast is excellent with the choice of food. If something isn't available, you can have it made to order. Fitness center is very modern. I recommend this facility to anyone and everyone.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, December 3, 2013
Dear Dorothy,

Your recommendation is the biggest compliment we can receive. I am delighted that you had an EXCELLENT experience and we hope you come back to visit us again soon.

Thank you,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2013

This hotel is conveniently located and very wells run. The staff is friendly and helpful and the amenities are satisfactory. When I had an issue with climate control in my room, the problem was addressed immediately.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, December 3, 2013
Dear Scott,

Thank you for posting a review on Trip Advisor! We strive to provide an EXCELLENT experience for each of our guests and glad you enjoyed your stay. We hope to welcome you back to our famous warm cookies in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sewickley, Pennsylvania
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 27, 2013

When we stayed at the Double Tree Pittsburgh, it was great! The city is close by and each time we felt like "me" time we could just return to the Double Tree and take it EASY! The rooms are comfy and the hotel staff are so accommodating.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, December 3, 2013
Dear Doug,

Thank you for taking the time to share a few comments on your stay with us. We are glad to hear that our location offered convenient proximity to the city but also the restful and relaxing atmosphere that you were looking for. Come back and see us again soon.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FORT WORTH, TX, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2013

Love the hotel, pool, hot tub, and the rooms. Food is terrific but don't plan on using room service, they don't answer their phone. Outside of room service not being available it was a nice hotel. Great bar area and front desk staff very kind. Enjoy your stay!

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, December 3, 2013
Dear Colleen,

Thank you for the wonderful comments! We sincerely appreciate the feedback we receive from our guests and I will be sure to share your review with my team. We hope that we see you again soon and have another opportunity to provide you with the EXCELLENT service we pride ourselves in.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Address: 500 Mansfield Avenue, Pittsburgh, PA 15205
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Pittsburgh
#13 Family Hotel in Pittsburgh
#15 Romantic Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Pittsburgh-Green Tree 3*
Reservation Options:
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Also Known As:
Radisson Green Tree
Radisson Hotel Pittsburgh
Radisson Pittsburgh
Pittsburgh Radisson

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