We needed a place to stay after "life intervened" and we had to stay locally in Pittsburgh after our relatives got sick and we needed to vacate their home on Thanksgiving Saturday (yea, one of the busiest days of the year for bookings). We also needed "early entry" to a room, around noon. Well, Residence Monroeville/Wilkins had been 100% occupied the previous evening and were close to full occupancy again on Saturday. Initially the front desl lady told us they were full; then a room opened but housekeeping was not going to be able to complete a room until mid-afternoon (too late for us). I asked to speak w/ management and two managers went into "overdrive" to help us in our dilemma. I cannt say enough about how gracious and understanding both Nicole Pelino and Marion Blair were ! I specifically asked for their names as they are true gems over there. They saw to it that we got a fresh room pronto (first room to be made up). Our room was fresh, spotlessly clean, and what a nice room decor ! Not one, but two bid flat-screen HDTV screens (one in living room and one in separate bedroom).
The bed was typical comfy Marriott (perfect) and the furniture was like being at home (recliner and separate foot rest, nice sofa, and well-appointed kitchen).
Good location to many restaurants of all kinds. Quiet to traffic. They had a nice breakfast, though some folks were grumbling that they were "running out" before the appointed closure. Hey, we were fine...you didn't need that extra biscuit anyway! There is even a nice gas fireplace burning in the lobby in addition to a big LCD screen.
I like this place...a lot! I would go back there again and again. I know as long as they have the current management, people will get "taken care of." For a reasonable price, you get a one-bedroom and a full kitchen. Full facilities such as indoor pool and work-out area (did not actually try out, but it looked nice.
Don't hesitate to try this place if you are in the area. Highly recommended.
Room Tip: There may be a "quieter side" away from parking lot, but we were on park lot side and we w...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.