Great view of the city from our room. We asked for a higher floor, as suggested in a previous review. We didn't get one, but it was still great looking across to downtown. Also, there were fireworks @ PNC Park the first night we were there, most of which we could see from our room. When we checked into our room the room was so stuffy and stale. After calling downstairs, one of the staff members came up with air freshener and explained the problem. Because this is a "green" hotel, the key card that controls the lights also controls the a/c / air circulation. So, if you are checking in in the evening to a room that was vacated in the morning, no air has been moving in your room all day! An extra key card was provided that we just left in the slot going forward (which sort of defeats the purpose, but who wants to come back to a stuffy room every day?). Ty, sensing our frustration really went above and beyond to make things right, comping us drinks & appetizers downstairs while our room refreshed itself. He was so willing to help and friendly, including really chatting it up with our kids. The beds, pillows, etc were amazingly comfortable, the room itself was spacious and beautiful. Slightly later hours for the continental breakfast would be nice (only til 9 am on weekdays!) as well as extended availability of coffee. Overall a great location, good stay and we will be back!
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- Also Known As:
- Hyatt Place Pittsburgh-North Shore Hotel Pittsburgh