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“Well located for Visiting Schools” 4 of 5 stars
Review of SpringHill Suites Pittsburgh Bakery Square

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SpringHill Suites Pittsburgh Bakery Square
3.0 of 5 Hotel   |   134 Bakery Square Blvd, Pittsburgh, PA 15206   |  
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Ranked #13 of 54 Hotels in Pittsburgh
New York City, New York
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
58 helpful votes 58 helpful votes
“Well located for Visiting Schools”
4 of 5 stars Reviewed November 1, 2013

The hotel is in a new gentrified area of Pittsburgh that you would never have even driven through a few years ago. It’s part of an attractive outdoor “mini-mall” with a few stores, restaurant, health club and coffee house, which make for a pleasant environment. The location-- just a short drive to Pitt and CMU – was the reason we chose to stay there. New hotel, good breakfast with enough choices for everyone in the family plus free parking. The room is large, modern and comfortable with a separate W/C. My only issues are that the translucent bathroom door is pretty but annoying as it doesn’t block the light which shines into the sleeping area. Same for the pretty but ineffective glass separation between the sleeping area and sofa/desk area. Room has a Microwave and fridge but surprisingly no in-room safe, which is far more important to us. Overall, though, a good solid choice. Ask for the special Pitt rate if you are visiting the school.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Bakery Square, responded to this review, November 17, 2013
alf99,
Thank you for taking the time to write a review from your stay with us at SpringHill Suites Bakery Square. We appreciate you selecting our hotel while visiting schools, and we're glad you found our spacious and comfortable accommodations, as well as our variety of value added amenities well suited for your travels. Your feedback is important to us on opportunities for improvement as guest satisfaction is our highest priority. We enjoyed having you as our guest, and we hope you'll have an opportunity to visit us again soon. Thanks again.

Sincerely,
Justin Blair, General Manager
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236 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 21, 2013

We absolutely loved this hotel. The staff is incredibly accommodating, the services excellent. One morning we told the housekeeper we were busy in the room and sent her away. Normally, when this happens, your room does not get cleaned up until the following morning. We were very pleasantly surprised when we came back in the evening and the room had been totally cleaned!
The room design is very modern and efficient: bathroom split in two, one section with toilet and sink, the other with shower and bigger vanity. Very, very convenient when you are sharing the accommodations.
Parking is free and, the icing on the cake: exercising at the adjacent LA Fitness gym is also free! What a wonderful way to start the day being able to cross over to the gym and exercise like at home!
Breakfast is included in the price and has a very acceptable variety of items.
The hotel is surrounded by a bar, a Panera and several other stores. One can go from the hotel to the gym or parking without having to go outside. Very nice and up and coming neighborhood.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Bakery Square, responded to this review, November 1, 2013
AnnaS1014,
Thank you for sharing feedback from your stay with us at SpringHill Suites Bakery Square. It's fantastic to hear that our staff's excellence in service and the variety of amenities offered exceeded your expectations. I look forward to sharing your complimentary feedback with our team. We're glad you enjoyed your stay and we hope you'll visit us again soon. Thank you once again for writing.

Sincerely,
Justin Blair, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guam
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 18, 2013

So glad to have discovered this hotel. This was my first experience with a Springhill Suites property and it certainly will not be the last. I deviated from my normal hotel brand because I refuse to pay $17+ per night for parking. Not only is parking free,there is also free wi fi and free breakfast -- amenities I find non negotiable for hotels. I was here for a campus visit to Carnegie; prospective students and families will be happy to know that there is an "on call" shuttle, free of charge, for hotel guests. (With the limited parking on campus, this is truly a welcome service.) The hotel is situated within a shopping compound where there is a Panera Bread, Social (pub type restaurant), Jimmy John sandwich, and a coffee shop. Trader Joe's is within walking distance, and further still is a Target. Your stay also includes access to LA Fitness next door! What a deal -- normally the hotel "gyms" are just a mere closet fitted with a token treadmill. All in all, a great hotel especially if your visit is related to Carnegie!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Bakery Square, responded to this review, November 1, 2013
GuamPaddler,
Thank you for writing a review and sharing your experience at SpringHill Suites Bakery Square. We appreciate you choosing to stay with us while visiting Carnegie, and we're pleased to know that our wonderful variety of amenities added both convenience and value to your visit. We're happy to have had you as our guest, and we hope to welcome you back as our guest again soon. Thank you again for writing.

Sincerely,
Justin Blair, General Manager
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Hilltown, Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2013

Visited my nieces who attend one of the universities. The room looked brand new (and may well have been). Very comfortable bed, plenty of pillows, and great reading lights. Immaculately clean. The bathroom is split up into two rooms: powder room plus a shower with sink room. This worked fine for my sister and me; however, there was a definite lack of privacy compared to the conventional bathroom setup which places the bathroom at the front of the hotel room.

The breakfast offered several selections, though I only had the oatmeal both mornings. Definite lack of tables with chairs at which to dine, though there was a sofa area with small side tables that some took advantage of, and there was also an outside sitting area. We were able to sit at the bar area one morning and a table the next.

The hotel is located above a Panera restaurant and across from some higher end boutiques such as Free People and Anthropology, as well as a free standing coffee shop and other shops. Parking in the garage was easily performed, and you can get into the hotel without walking outside.

I would stay here again.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Bakery Square, responded to this review, October 16, 2013
Teva10,
Thank you for writing a review regarding your experience at SpringHill Suites Bakery Square. We're happy to have had you as our guest while in town visiting your nieces, and we're glad you found our accommodations clean and comfortable during your stay. We appreciate you sharing positive feedback, as well as opportunities for improving our guest satisfaction. We hope you'll have an opportunity to return for another visit in the near future. Thank you again for writing.

Best regards,
Justin Blair, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ripley, West Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 13, 2013

We had reservations for 2 days made through Orbitz. On arrival day they informed us that our room was no longer available and that we had been rebooked at a comparable hotel. The comparable hotel was 30 mins away and in no way comparable. It was difficult to get the night refunded- new hotel was $100 less per night and Springhill wanted to keep full rate and pay for the other hotel. Other guests were checked in while we were there and the management stated that it is their policy to cancel reservations made by third parties when the hotel in overbooked and place those guests else where.

The hotel was nice enough but this bad experience colored our trip and we will never stay here again or recommend it to anyone.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Bakery Square, responded to this review, October 16, 2013
SamsMom25248,
Thank you for writing. I'm very sorry for the unfortunate experience you had. I would certainly never want to leave you with a poor impression and sincerely apologize that we were unable to accommodate your reservation request. Unfortunately situations do arise causing us to have to displace guests. Please understand this is not something we plan and try our hardest to avoid. We value your business and do hope you'll consider staying with us in the future.

Sincerely,
Justin Blair, General Manager
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Buffalo, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2013

I had come to Pittsburgh to visit Chatham University for their open house. With free parking, ample food choices in the area, friendly service, and great amenities I will definitely be staying here again. The market was open when I got back late from the university function and the woman working the front desk was very nice and patient when I kept coming back for more snacks. I knew that room service was still available, but I did not want to bother anybody. I took advantage of the free breakfast in the morning before heading back home and it was very delicious. Looking forward to staying here during my 10 day writer's residencies while attending Chatham. If I could live in this hotel, I definitely would.

Room Tip: As to stay on the front side of the building if it is available. A garbage truck (or something simil...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Bakery Square, responded to this review, October 12, 2013
ntone89,
Thank you for choosing SpringHill Suites Bakery Square while visiting Chatham University's open house. It's fantastic to hear our friendly service and great amenities made for an enjoyable stay. We're happy to have had you as our guest, and we look forward to your return visit during your 10 day writer's residencies. Thank you once again for sharing your complimentary feedback.

Best regards,
Justin Blair, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, Maine
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 1, 2013

This hotel is located in a very nice area. The breakfast area is beautiful and the choices for breakfast are sure to please even the fussiest eater.
The staff was friendly and helpful. Access to the internet was very easy. Lots of outlets to charge all our phones, iPads etc. Having separated the shower from the toilet meant we didn't feel rushed in the morning.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Bakery Square, responded to this review, October 12, 2013
mainenanax5,
We appreciate you sharing feedback on your experience with us at SpringHill Suites Bakery Square. We're glad you enjoyed your stay and found our service, amenities, and location all to meet your satisfaction. We hope you'll have an opportunity to return for another visit in the near future. Thank you again for writing.

Best regards,
Justin Blair, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Pittsburgh Bakery Square

Address: 134 Bakery Square Blvd, Pittsburgh, PA 15206
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
#13 Family Hotel in Pittsburgh
#13 Business Hotel in Pittsburgh
#17 Romantic Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Pittsburgh Bakery Square 3*
Number of rooms: 110
Official Description (provided by the hotel):
This Pittsburgh hotel is ideally located in the innovative lifestyle Bakery Square Complex in Pittsburgh's East End. Our SpringHill Suites Pittsburgh Bakery Square is just minutes to Carnegie Mellon University, University of Pittsburgh, Pittsburgh Zoo & PPG Aquarium, and RIDC Park. Enjoy our all-suite accommodations, complimentary BRAND NEW breakfast options featuring hot and healthy options, and free Wi-Fi. Maintain your healthy lifestyle while on the road with complimentary unlimited access to adjacent LA Fitness. While staying at SpringHill Suites Pittsburgh Bakery Square shop at Anthropologie, grab lunch at Jimmy John's and catch up with friends at Coffee Tree Roasters, all located in the Bakery Square complex. Then enjoy a cocktail and light dinner at our lobby bar. Among Pittsburgh hotels, the SpringHill Suites by Marriott Pittsburgh Bakery Square hotel stands above the rest with both superior service and accommodations. ... more   less 
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Also Known As:
Springhill Suites Pittsburgh Bakery Square Hotel Pittsburgh

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