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“Just OK” 3 of 5 stars
Review of SpringHill Suites Pittsburgh Southside Works

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SpringHill Suites Pittsburgh Southside Works
3.0 of 5 Hotel   |   2950 South Water Street, Pittsburgh, PA 15203 (Southside Flats)   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #33 of 54 hotels in Pittsburgh
PA
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Just OK”
3 of 5 stars Reviewed January 8, 2013

Checked in for 1 night over new years and the fromt desk staff was pleasant. One of the room keys did not work so had to wait in line again to get it fixed but no big deal. The hotel charges $14 for parking which I am used to paying but was surprised at this location by the train tracks. There is a shuttle but had no time table, were told a 20 minte wait to go up to the other end of southside Carson St, so decided to take the 15 minute walk instead. The room was modern and mostly clean. The sheets for the pullout had stains and a couple holes in them. The room seemed a bit dysfunctional, TV was very awkwardly located in the middle away from both beds. I will not return unless the Holiday Inn Express up the street was not available and needed to be in the southside.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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159 people have reviewed this hotel

Traveler rating
    40
    68
    29
    14
    8
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56
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Woodbridge, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2013

This was a fairly new hotel when we stayed there in 2011. I had wanted to try it ever since I saw it being built, when I traveled to Pittsburgh for business. Never got the chance until my wife and I stopped there during a trip. I was not disappointed; excellent location and quality room and service. Great location to access the attractions that Southside has to offer. I think this is one of the best plces to stay in the Pittsburgh area. Close to the center of town - right across the Hot Metal Bridge gets you there; however, not in he midst of downtown congestion as much. Tour the local area of Southside as well; very interesting local places!

Room Tip: Top floors have good views.There is a train track nearby so you might want front side if you are a l...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed January 5, 2013 via mobile

Stayed here on New Years eve. The staff was very friendly and went out of their way to make it an enjoyable experience. Although the hotel was full, their services were quick and efficient. Would recommend this hotel to anyone.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parkersburg, West Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 12, 2012

I stayed here before in a lovely room on the other side of the hotel; never realized this place has a serious issue with noise from trains. I am very very noise sensitive and always try to note that I want top floor quiet room etc. Unfortunately, I booked quickly at Marriott.com and neglected to add that note apparently. I am in Room 302 which might as well be on top of the d..n train track, ony 304 is five feet closer. I asked to switch rooms at 6:15 p.m.; told they were full but it's now nearly 10 p.m. and there's only 39 cars (about 40% full) in the lot so I have my doubts. Marriott owes this info on its website about this hotel. So much for a productive work day tomorrow if I can't sleep tonight!

Room Tip: Avoid the side with the train tracks. Note, there is no room service or restaurant. And no wine in t...
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  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 9, 2012 via mobile

If you want to sleep, forget it. The train runs past at least twice an hour and it's incredibly loud. There is no soundproofing. It's you, the train, and your neighbors, who might as well be in the same room as you. If you came to party maybe you can pass out and get through it, but I rather doubt it.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, Virginia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 9, 2012

Ok. First and foremost if you are a light sleeper you might want to try some place else. I was still able to get a good nights rest but trains were coming as late as 10pm and as early as like 4 or 5 in the morning! WTF? And they would blow the horns. Why Marriott will build a hotel over train tracks (literally) is beyond me. The staff was ok. Friendly yes, informative not so much. If you do stay at the hotel be sure to ask them for the resteraunt coupons upon arrival..because apparently it's you are suppose to be psychic and its YOUR responsibility to know that the hotel has coupons for local resteraunts. The hotel was clean and convenient to where I needed to go..plus they have a shuttle that will take you anywhere in a 3 miles radius which was nice although I didn't use that service. Overall this was just an OK experience..and I would say not one of my better Marriott experiences. There were only little annoyances..nothing to make this place somewhere you can NOT stay. Just Ok like I said.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 3, 2012 via mobile

We stayed one night as planned. No one slept a wink. We knew about the train that ran frequently through the night. Having lived in a NYC apartment by an elevated subway, thought we could manage. Not only does the train run regularly at all hours, but many also honked their horn repeatedly which was what prevented sleep. Then, the suite next to ours had many people staying in it.....and you could hear every word, a glass in the sink, even every time they used the facilities....you could here it ALL. The fact that they were engaged in loud conversations late into the night only compounded the noise issue.....it took 30 minutes for staff to talk to them after I called at midnight to complain about the noise. I have never called the front desk with a complaint before. I have never written a negative review before. The fact is, travelers frequently use hotels to sleep before continuing a trip. If you can't sleep, the hotel has failed a main mission. Without sound protection, clean, comfortable beds and nice staff means nothing. I would never step foot in a spring hill hotel again for the design flaw alone.

Stayed November 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Pittsburgh Southside Works

Address: 2950 South Water Street, Pittsburgh, PA 15203
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 54 hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Pittsburgh Southside Works 3*
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Also Known As:
Springhill Suites Pittsburgh Southside Works Hotel Pittsburgh

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