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“Modern but warm with usual fairmont standards” 5 of 5 stars
Review of Fairmont Pittsburgh

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Fairmont Pittsburgh
4.5 of 5 Hotel   |   510 Market Street, at Fifth Avenue, Pittsburgh, PA 15222 (Downtown)   |  
Hotel amenities
Ranked #3 of 54 hotels in Pittsburgh
GreenLeadersGold level
New York City, New York
Top Contributor
113 reviews 113 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
“Modern but warm with usual fairmont standards”
5 of 5 stars Reviewed November 25, 2013

This hotel is new and wonderful, airy and warm at the same time, from the lobby to the rooms. The service is impeccable . Centrally located, it is a great place from which to explore the city, shops and theaters. I really enjoyed the hotel

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review, December 30, 2013
Dear Guest,

Thank you for taking the time to write your wonderful review. I am delighted to learn that you enjoyed your recent stay. I have shared your feedback with our colleagues and recognized them for their outstanding service. We look forward to welcoming you back soon.

Warm regards,
Bernd Pichler
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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312 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
New York
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 25, 2013

Two caveats: This was my first trip to Pittsburgh and the only Pittsburgh hotel I've stayed. Second, we were upgraded to a suite--but even if the standard rooms are half as wonderful, I would still imagine them to be plenty nice. This is a first class, terrific hotel. Staff were pleasant and professional. Rooms are new, clean and well designed-Views and location are the tops.The lobby bar is not my style, but the lobby itself was nice, modern, tons of light. This hotel is a winner. I only wish it were the standard.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
57 reviews 57 reviews
57 hotel reviews
Reviews in 47 cities Reviews in 47 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 21, 2013

On the plus side:
The hotel looks nice and is well furnished. The location is central. The rooms are large and new looking. And as a Fairmont PC Platinum member, I was welcomed by an enormous cheese platter.

On the negative side:
The walls are thin and I could hear my neighbour's TV.
I don't know about other Pittsburgh hotels but the prices charged by the Fairmont were pretty high.
As a Fairmont PC Platinum member, I should have Fairmont Fit gym clothing provided but this was forgotten. And Fairmont never awarded me frequent flyer miles for my stay.

  • Stayed September 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review, December 4, 2013
Dear Guest,

Thank you for taking the time to post your review. I am sorry to learn that your recent stay did not meet your expectations. I have forwarded your comments regarding Fairmont Fit to our Health Club and updated your profile to ensure that this does not happen again. Please reach out to me directly at the hotel and I would be happy to look into your frequent flyer points.

Sincerely,
Bernd Pichler, Front Office Manager
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2013

Revisited the Pittsburgh Fairmont last month and, once again, found it to be the only place to book downtown. Initially, I had to overcome some booking challenges because the Pirates were still in the running when I called. Regrettably, my hopes for a Pirates/Red Sox world series were not fulfilled. Thanks to Stephen Crawford (Assistant Front Office Manager), and Lisa McLean of the Fairmont President's Club, I received an upgrade that will spoil me for all future business trips. However, in the past, every room has been well-appointed, often with a great view of downtown and/or the river and nearby hills.

The health club has great equipment and even nicer people. The hotel's location is near one of the city's most prominent squares, with numerous restaurants and coffee shops within an easy stroll. The hotel's AV engineer solved a minor connection problem and then proceeded to link the music in my iPad to the sound system- what a treat!

I very much look forward to returning in a few months and was even inspired to stick with the Fairmont chain when booking a forthcoming pre-Christmas trip to Santa Monica.

Green Features: Fairly new property which seems to have thought through ways to improve its environmental footprint.
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review, December 4, 2013
Dear Guest,

Thank you for taking the time to write your wonderful review. I am pleased to learn that Stephen was able to make your stay a memorable one, and I have recognized him for his outstanding service. We look forward to welcoming you back to Fairmont Pittsburgh soon.

Sincerely,
Bernd Pichler, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chalk Hill, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2013

My fiance and I stayed here in January 2013. It was a wonderful experience, we went for his birthday and had an amazing time. Took the subway over to the casino and had dinner at Elements, which was really good but REALLY expensive. Then again,we did order $400 worth of food, and it was a lot of food lol (We had a gift certificate for the meal.) Great hotel and great time.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, Ohio
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 10, 2013 credit card Amex Card Member Review

The hotel is nicely laid out and the staff are helpful. The restaurant is a little overpriced especially for breakfast but no more than other hotels in the same class. It's conveniently positioned for Market Square which offers a variety of cheaper alternatives for food, as well as convientienty positioned for other downtown attractions. Use the valet park rather than the overpriced self park directly behind the hotel, or one of the other self parks in Pittsburg if you can find space in them

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review, December 4, 2013
Dear Guest,

Thank you for taking the time to post your review and share your experience with us. I am pleased to learn that our staff was helpful during your stay. We look forward to welcoming you back soon.

Kind regards,
Bernd Pichler,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
58 reviews 58 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 4, 2013

We walked here from our hotel 2 blocks away. The porter took our coats and stored them for us. The event was on the 2nd floor in the ballroom. In the lobby there is an in wall fire feature with comfortable seats in front. A modern staircase that rises to the 2nd floor. The bar is in the rear of the lobby. When we where leaving about 9pm, there was a jazz trio and singer preforming in front of the bar, almost in the lobby. The front deak staff were very helpful.
The staff at the wedding were very professional and attentive. Attention to detail is evident throughout the hotels public areas.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairmont Pittsburgh

Also Known As:
Fairmont Pittsburgh Hotel
Fairmont Pittsburgh Hotel Pittsburgh
Address: 510 Market Street, at Fifth Avenue, Pittsburgh, PA 15222
Location: United States > Pennsylvania > Pittsburgh > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Pittsburgh
#2 Luxury Hotel in Pittsburgh
#3 Business Hotel in Pittsburgh
#4 Romantic Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Fairmont Pittsburgh 4.5*
Official Description (provided by the hotel):
Located in the heart of downtown Pittsburgh, Fairmont Pittsburgh is within walking distance to the city’s thriving Cultural District, Market Square, eclectic shopping and world-class sporting venues. The Four Diamond, 185-room property is LEED certified at the Gold level. ... more   less 
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