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“Nice Hotel” 4 of 5 stars
Review of Hampton Inn Pittsburgh - University Center

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Hampton Inn Pittsburgh - University Center
2.5 of 5 Hotel   |   3315 Hamlet St., Pittsburgh, PA 15213   |  
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Ranked #10 of 54 Hotels in Pittsburgh
Cincinnati, United States
1 review
“Nice Hotel”
4 of 5 stars Reviewed September 16, 2013

This Hampton Inn is only a short trip away from downtown or the south side with free shuttle service available for drop off/pickup within 3 miles of the hotel. Friendly staff and nice rooms with comfortable bedding combined with a good breakfast in the morning makes this a hotel that I would plan to stay in again on my next trip to the Pittsburgh area for business or pleasure.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Assistant General Manager at Hampton Inn Pittsburgh - University Center, responded to this review, September 19, 2013
Greetings,

Thank you for placing a review of our hotel on TripAdvisor. We are elated to hear that you enjoyed our hotel! Thank you for your kind words about our complimentary shuttle service, our clean comfortable bedding and our deluxe continental breakfast. Thank you again for your review, and we look forward to seeing you the next time that you are in Pittsburgh!

Sincerely,
Rachel Pontier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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417 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Atlanta, Georgia
Top Contributor
64 reviews 64 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 12, 2013

My husband and I stayed here while visiting someone at UPMC Hospital. It was a wonderful stay and a very surprisingly easy to get to location! Its at the edge of the University campus, so the area is young and vibrant, lots of good food too. Driving to and from the property was very easy, you can see the hotel from a good distance away. The hotel is in great shape, nice lobby and extremely friendly and helpful staff. We did not have the complimentary breakfast, but it looked very good! Definitely recommend this property if you are in the area. Rooms are basic, but clean and fresh with a nice comfy bed.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Assistant General Manager at Hampton Inn Pittsburgh - University Center, responded to this review, September 15, 2013
Greetings,

Thank you for taking the time to review our hotel on TripAdvisor! We are elated to hear that you were pleased with our clean and comfortable rooms, as well as our location! We are within walking distance and shuttle distance of many area hospitals, universities as well as restaurants and attractions. Please make sure that you enjoy our hot breakfast the next time that you are in the Pittsburgh area. Thank you again for your review, and we hope to see you soon!

Sincerely,
Rachel Pontier
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Nashville, United States
1 review
3 of 5 stars Reviewed September 9, 2013

Hampton Inn is a budget conscious hotel that prioritizes clean and comfortable beds for its guests, and it delivers on that. The most important things to me about a hotel are a clean and comfortable bed, a clean bathroom, and free, high-speed wireless internet access in my hotel room. Hampton Inn meets all three of these priorities. It sets itself apart in its price category, but overall it is still an average hotel.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Assistant General Manager at Hampton Inn Pittsburgh - University Center, responded to this review, September 15, 2013
Thank you for taking the time to review our hotel on TripAdvisor! We are happy to hear that our clean and comfortable rooms met your needs during your stay, as well as you being able to enjoy our complimentary wifi. Thank you again for your review, and we hope to see you the next time that you are in the Pittsburgh area.

Sincerely,
Rachel Pontier
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Roaring Spring
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 2, 2013

Nice clean hotel located in Oakland section of Pittsburgh. Good place to stay if you have appointment and any of nearby hospitals or the University. They offer a hospital discount and include breakfast and parking in the room rate

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Assistant General Manager at Hampton Inn Pittsburgh - University Center, responded to this review, September 4, 2013
Greetings and thank you for taking the time to place a review of our hotel on TripAdvisor! We are happy to hear that you enjoyed our clean and comfortable rooms, as well as our close proximity to the many area hospitals and universities. The hot Hampton breakfast is a phenomenal amenity and we are glad you were able to enjoy it while you were here. Thank you again for your review, and we hope to see you the next time that you are in the Pittsburgh area!

Sincerely,
Rachel Pontier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ramsey, United States
1 review
5 of 5 stars Reviewed September 2, 2013

Excellent hotel closely located to University of Pittsburgh. Restaurants nearby. This hotel offers a complimentary shuttle to local universities and hospitals. The complimentary breakfast was convenient and delicious.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Assistant General Manager at Hampton Inn Pittsburgh - University Center, responded to this review, September 4, 2013
Good afternoon, and thank you for taking the time to place a review of our hotel on TripAdvisor. We are very pleased to hear that you were pleased with our hot Hampton breakfast and our complimentary shuttle service, which goes anywhere within a three mile radius of the hotel, including many restaurants and local universities. Thank you again for your review, and we hope to see you the next time that you are in the Pittsburgh area!

Sincerely,
Rachel Pontier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed September 2, 2013

''My husband and I have used this hotel several times in the past three years. My husband is recovering from pancreatic cancer surgery and his hospital is 5 blocks away. They offer a special hospital rate and are only 5 blocks from Presbyterian hospital. Our rooms have been clean, neat, and affordable. They also offer breakfast and internet service-all that aside a hotel is only as good as their customer service, they are excellent there as well. They have been very welcoming and calling to check on us to make sure everything is going well during our stay, and that above anything else is very comforting during a crisis and away from home.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Assistant General Manager at Hampton Inn Pittsburgh - University Center, responded to this review, September 4, 2013
Good afternoon, and thank you for placing a review of our hotel on TripAdvisor! We are elated to hear about the superior customer service that you received during your stay with us. Thank you for your kind words! We are also pleased that you were able to take advantage of our many amenities during your stay, such as the hot Hampton breakfast, complimentary WiFi, and the free shuttle (as we are very close to UPMC Presbyterian). Thank you again for your very kind words about our staff and service, and we look forward to seeing you the next time that you are in the Pittsburgh area!

Best regards,
Rachel Pontier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed August 22, 2013

My wife, son and I stayed here on a trip to Pittsburgh in August. We had a few minor problems with the hotel, but the hotel staff was eager to help. When we arrived we were given a smoking room (very stinky) even though we reserved a non-smoking room. The staff quickly and courteously gave us a non-smoking room. The room was visibly old and a bit worn, but for the most part was satisfactory. A door on the cabinet with the refrigerator had a broken hinge, but worked. The shower had VERY hot water and was difficult to cool to a usable temperature. We should have mentioned the door and water to the front desk, maybe they would have fixed them, but we just dealt with them and it was fine. The breakfast was very nice. There was a lot of variety, from the usual cereals, bagels and juice to a "make your own waffle" station, eggs, potatoes and meat (prepared differently each day) and yogurt and fruit. There's no reason for anyone to go hungry. Was it a fantastic hotel? No, the building is old and in need of some repair, but it served its purpose at a good price and the hotel staff was very friendly and helpful.. Also, the free shuttle is a wonderful thing. The drivers were helpful with answers to our questions and we never had to drive anywhere during our trip. I would recommend this hotel.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Assistant General Manager at Hampton Inn Pittsburgh - University Center, responded to this review, August 26, 2013
Greetings, and thank you for placing a review of our hotel on TripAdvisor. I do apologize for the issues that you experienced with your room during your stay, but I am very happy to hear that the front desk was able to quickly and efficiently fix the first problem of you being placed into a smoking room. I thank you for bringing the fridge and the hot water issue to our attention so that we may have maintenance look into the issue. Thank you for your kind words about our breakfast and staff, as well as our complimentary shuttle service! The shuttle is hands down the best amenity that we offer, and we are glad you were able to take advantage of it while you were here. Thank you again for your review, and we hope to see you the next time that you are in the Pittsburgh area!

Sincerely,
Rachel Pontier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Pittsburgh - University Center

Address: 3315 Hamlet St., Pittsburgh, PA 15213
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#7 Business Hotel in Pittsburgh
#9 Family Hotel in Pittsburgh
#9 Romantic Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Pittsburgh - University Center 2.5*
Number of rooms: 132
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Also Known As:
Hampton Inn Pittsburgh - University Hotel Pittsburgh
Hampton Inn University Center
Pittsburgh Hampton Inn

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