My friend and I came to Pittsburgh for a concert and we decided to stay an extra day to check out the city. We arrived in Pittsburgh around 11am on Saturday and our room was already ready for us. The front desk clerk was super friendly and gave us some great reccomendations on what to do during the day. The shuttle was there to pick us up on the hour. Our first driver's name was Tracy and she was very knowledgable. If youre visiting pittsburgh for the first time you can save your money on a bus tour because Tracy will tell you more than a professional tour would. Later in the day we got a bus driver named Paul. No request was too small so I never felt like a burden. I keep going on about the shuttle service, but it really did make our lives so much easier. The shuttle was able to take us to nearly every tourist destination and pickup was prompt I can't believe all of the gas money/parking fees/stress I saved.
The shuttle runs until 9pm and took us to the south side with all of the bars at night, however we would need to call a cab to bring us home. The hotel gave us the cab services number and the cab service was terrible. The terrible service for the cab was NOT the hotels fault at all. I just thought I'd mention the cab service incase readers of this review needed to get one. It took us 2 hours and 3 calls to the company to get a cab and even then the cab we approached wasnt the cab we ordered (he was just some independent guy who was super nice and felt sorry for us). Cab fare from south side to this hotel was $8.
The breakfast is a good spread, not anything to write home about but not disappointing. The hotel lobby is very clean and did I mention how wonderful the staff was! while waiting for the morning shuttle they offfered us free bottles of water and told us we were more than welcome to use the parking lot and shuttle for the rest of the afternoon.
My only complaint was that they were the worlds most uncomfortable beds, I actually woke up a few times in the night because they were so bad. My friend however didn't have a problem so maybe I just picked the wrong bed. But considering how wonderful the rest of my experience was at this hotel I don't really care about the bed.
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- Also Known As:
- Hampton Inn Pittsburgh - University Hotel Pittsburgh
- Hampton Inn University Center
- Pittsburgh Hampton Inn