Me and two friends from out of town recently stayed here the Saturday night of St Patty's day weekend. Found this last minute. Apon arriving the first front desk person we met was helpful. He even called around to make sure other hotels closer to our location didn't have available rooms. The main parking lot was full but the one they directed us to across the street was easily accessible and felt safe. Once we checked in the room was very clean. Fresh linens. Clean bathroom. We then called the front desk and asked them to get us a taxi down to "the south side" front desk staff said that they were able to do same. We went to the lobby about 10 min later and waited 20 mins. No taxi ever arrived. We then asked the front desk how long the taxi said it would be at wich time we were informed that the hotel staff was unable to contact the taxi service and kept getting a busy signal. I thought this was somewhat rude that they seen us waiting the whole time and even talked to us but never mentioned that they HAD NOT gotten us a taxi. They also seemed somewhat less knowledgeable about the area then I would expect from hotel staff. For example they were no help in answering any questions we had about the area or telling us approx. how far we were away from attractions. We then went out for the night and apon returning to the hotel decided to order pizza. When we asked about pizza places that delivered late night (2am) the front desk guy stated "I don't know. This is Pittsburg not Vegas we aren't a 24 hour town." I then asked if they could get us a taxi to a place that advertised as a 24 hour diner and after waiting 45 mins to here a reply back told the front desk to forget it. The free breakfast in the morning was average. They had scrambled eggs, bacon, cereal, yogurt ect. Provided small glasses with no lids for the drinks so bring your own. Also we noted that we were in a non smoking room but in the hallway there was a notable smoke smell wich didn't bother us since we are smokers and only took the non-smoking room because others were sold out. Overall I was satisfied with the room just thought the staff could have been more helpful or at least said when they weren't able to help.
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- Also Known As:
- Hampton Inn Pittsburgh - University Hotel Pittsburgh
- Hampton Inn University Center
- Pittsburgh Hampton Inn