In my experience, a Hampton is a Hampton is a Hampton. Clean, comfortable rooms in convenient locations. However, this one is on the shabby side, as is the neighborhood. The rooms are clean, but small and worn. Every room has a view of...abandoned buildings. While it's less than a mile to Pitt and Carnegie Mellon, the area is so iffy, I wouldn't want to walk it. Fortunately, they've got a fabulous shuttle service that leaves on the hour and comes right away when you call for pick-up. It operates from early morning until 11 pm. And the staff is SOOOO nice and friendly. They do their best to please. Give the rooms a facelift, and I'll give this Hampton 4 stars, despite the neighborhood.