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Stay here- they know how to take care... - Hampton Inn Pittsburgh - University Center

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Hampton Inn Pittsburgh - University Center: Traveler Reviews

2.5 of 5
3315 Hamlet St., Pittsburgh, PA 15213
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Hampton Inn Pittsburgh - University Center
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Ranked #15 of 67 hotels in Pittsburgh
4.0 of 5 stars 189 Reviews
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189 reviews from our community

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Traveler rating
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Date Rating
Portland, Oregon
1 review
“Stay here- they know how to take care of a guest! do it! you wont be sorry!”
5 of 5 stars Reviewed January 31, 2013

My daughter & I stayed here as it was close to CMU and we had tried Hampton Inns before and liked them- this particular group of staff were among the Best I have encountered as a seasoned travler- they simply had it together, and were really interested in you- unbelievable in the days we are living- I would highly recomend this Hampton for some one not needing the Flash and Neon lights of the High Ebd Hotels-but wanting a good value, clean rooms, ect. all due to the people- it is really about people anyway so when you are treated so well you dont forget it!

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John R about Hampton Inn Pittsburgh - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzottola, General Manager at Hampton Inn Pittsburgh - University Center, responded to this review
February 1, 2013
Greetings,
WOW! Thank you for your wonderful words about our staff at the Hampton Inn Pittsburgh University Center. I could not be more pleased with hearing how you were treated while staying with us. Our company is 100% focused on guest satisfaction and I'm very happy to hear that we are practicing that here. Thank you for taking the time to review our hotel on Tripadvisor. We hope to see you again soon.
Sincerely,
Jonathan Zottola
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Very clean and quiet hotel with high quality service.”
5 of 5 stars Reviewed January 17, 2013

Pleasantly surprised by the experience at this hotel, since it is in a university setting. Wasn't expecting such a clean facility with such quiet rooms. Enjoyed our stay. May be a little pricey, but probably worth it.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask burghthing726 about Hampton Inn Pittsburgh - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzottola, General Manager at Hampton Inn Pittsburgh - University Center, responded to this review
January 28, 2013
Greetings,
Thank you for placing a review of our hotel on Tripadvisor. We are so happy you found your room clean & quiet and that you experienced a good stay with us. We hope you were able to take advantage of all our amenities such as our breakfast buffet, shuttle service, HSIA, & free 24 coffee & tea bar. We hope to see you again soon!
Sincerely,
Jonathan Zottola
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngstown, Ohio
1 review
“Felt like Home”
5 of 5 stars Reviewed January 14, 2013

My stay at the University Center Hampton Inn was perfect. I was cheerfully greeted by Jonathan Curry upon arrival. Tracy Fuchs the Shuttle Driver was very helpful with info where the shuttle could take me. Barb Williams in Breakfast was very pleasant and attentive to guest needs. I also had the pleasure to meet and converse with GM Jonathan Zottola who was very personable and professional.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dennis K about Hampton Inn Pittsburgh - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzottola, General Manager at Hampton Inn Pittsburgh - University Center, responded to this review
January 14, 2013
Greetings,
Thank you for your wonderful review of our hotel that you placed on Tripadvisor. We love to be our guests "home away from home" and we are thrilled our staff made our home your home while in Pittsburgh. We appreciate all your wonderful and personalized staff comments and will look forward to your next stay with us at our home. Thank you for taking the time to place your review on Tripadvisor.
Sincerely,
Jonathan Zottola
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Mooresville, North Carolina
Reviewer
4 reviews 4 reviews
“"Carolina Steelers"”
4 of 5 stars Reviewed January 8, 2013

I drive up from Mooresville,NC at least once every year for a Steelers game and have stayed in this hotel each time. The folks (staff) are very friendly, especially "Tracie" which drives the shuttle and is very helpful to us regarding the area.The rooms are clean and nice. I haven't missed a year visiting this area in 12 years. I have also brought my family up during certain occasions. I guess you can say that I'm probably your best customer. During those 12 years, I've never had a complaint regarding the rooms or comfort. Because of your nice friendly staff and room cleanliness, that is what keeps me coming back to this hotel. My last stay was December 30, 2012.. If nothing happens and the creek don't rise, I hope to see you guys in 2013. (Russ Clark)

Room Tip: Rooms are quite. I've stayed here several times in different rooms. Not a problem.
See more room tips
  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by Russ C for Pittsburgh
Ask Russ C about Hampton Inn Pittsburgh - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzottola, General Manager at Hampton Inn Pittsburgh - University Center, responded to this review
January 10, 2013
Greetings,
Thank you for your wonderful review of our hotel on Tripadvisor. I'm so happy you have been choosing us for years based on our hospitality and clean comfortable rooms. We love to hear comments such as this so we know we are providing the best service possible to our guests. I'm so proud to say that you have made us your home away from home over all the other choices out there. We will see you soon! Thank you once again for taking the time to review us on Tripadvisor.
Sincerely,
Jonathan Zottola
General Manager
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Jamaica, New York
1 review
“Outstanding Hospitality”
5 of 5 stars Reviewed December 29, 2012

This is our third visit at the Hampton Inn Pittsburgh University Center. We experienced such genuine warmth, friendliness & professionalism on our first visit (12/2010) that we decided to make it an annual holiday tradition to stay here. Each year they have made us feel like "family". This year (12/2012) Rachel accommodated our early arrival.Tracy and Eric feel like old friends as our complimentary shuttle drivers. We've made new friends w/ Glen and Scott as shuttle drivers,too. Jonathan, Hanna and Steve were always courteous when we contacted the front desk and Barbara was a lovely hostess at the delicious breakfasts. We certainly are looking forward to our fourth visit 12/2013!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jacqueline M about Hampton Inn Pittsburgh - University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzottola, General Manager at Hampton Inn Pittsburgh - University Center, responded to this review
December 31, 2012
Greetings,
WOW! Thank you for making us part of your annual holiday tradition and choosing our hotel to be your home away from home. We are so happy to be part of your family for the holidays for now 3 years in a row and look forward to seeing you again next year. I'm thrilled to hear you received the kind of hospitality and service one would expect. Thank you for taking the time to place a review of our hotel on Tripadvisor. See you next year!
Sincerely,
Jonathan Zottola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Hampton Inn Pittsburgh - University Center
Hampton Inn Pittsburgh - University Center
4.0 of 5 stars 189 reviews
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Additional Information about Hampton Inn Pittsburgh - University Center

Also Known As:
Hampton Inn Pittsburgh - University Hotel
Hampton Inn Pittsburgh - University Hotel Pittsburgh
Hampton Inn University Center
Hampton Inn Pittsburgh
Pittsburgh Hampton Inn
Address: 3315 Hamlet St., Pittsburgh, PA 15213
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
#12 Family Hotels in Pittsburgh
#17 Business Hotels in Pittsburgh
Price Range: $$
Hotel Class:2.5 star (2.5*)
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Hampton Inn Pittsburgh - University Center
3315 Hamlet St.
Pittsburgh, PA 15213
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