I stayed at the Hyatt Place Pittsburgh Airport for a single night on the way to business. I chose the hotel based on it's convenient location and because I am a Hyatt Gold Passport member. The room was very spacious and met my needs for cleanliness and comfort. I did not take advantage of the airport shuttle service, so I cannot comment on that. Breakfast was typical for a Hyatt Place property-- eggs, a meat, and a breakfast sandwich, along with fruit cocktail and carb bar. Since I was late in arriving and hadn't had dinner yet, I took advantage of the cafe on site. It's not a full service restaurant, but convenient for me looking for a quick bite late. The nachos were far from gourmet, but were plenty good. I wouldn't plan to have dinner at the cafe-- but it met the need of a hungry and tired travel.
Only complaint was with the operational knowledge of the staff. I specifically requested that my stay be credited as airline miles rather than Gold Passport points. This is a common request and the way that Hyatt manages giving points for their partners (as opposed to other brands, which credit automatically based upon your selected preferences). After being told that they no longer offered this service (which, for the record, is not true), I figured that I would have more luck with the check-out agent. He took my airline rewards number and input it, but clearly did not do this correctly, since the points were incorrectly applied to my Hyatt account and not the airline rewards account. Not a big deal, but it did require me to spend 10 minutes on the phone with Hyatt customer service afterwards to get it squared away.
I'd stay here again.
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- Also Known As:
- Hyatt Place Pittsburgh/Airport Hotel Pittsburgh
- Pittsburgh Hyatt