We decided to take a chance on the shadyside inn as it was close to walnut street shopping And restaurants close to where we used to live and we are very familiar to the area. We prepaid through Expedia and thought it seemed like a nice place as the reviews on trip advisor seemed positive overall. I'm not sure what the occupancy rate has been for the past guests, but our stay was on on sat-mon. We arrived at the address given to us through Expedia after a 7 hour drive from New York, only to find out the Negley st location was a remote building with NO STAFF Onsite, we had to climb back into our car drive several blocks to check in (during which time we had to double park in a small overfilled parking lot) after getting the keys ( labeled with room number/address on them so you better not lose them or anyone who finds them knows exactly where to go with no security to stop them once they get there, as there is no staff present) we arrive at the once 1920's apartment building turned "hotel suites" compliments of ikea. Our first impression was ok, nice, seems clean, lots of room, pretty good deal...we left the "suite" to go to dinner/drinks at the casino and arrived back 3 hours later around 12:30 am and to our dismay there was no parking at all in the lot or on any street within reasonable distance, so after 1 hour of trying to find parking we double parked in front of a non guest with no visible parking permit displayed. We also immediately called the "main hotel" (blocks away) and they assured us they would send someone over to assess or tow any unauthorized vehicles...and we waited...after 1 1/2 hours , now 2:00 am we tried to find additional parking within the area and nothing was available. After returning to the room we tried to adjust the air as it was 90 and humid and we were exhausted , only to find out the air conditioning is locked at 70 degrees and unchangable, ( seems cool in theory, but not at those outside temps) we went to the separate bedroom as they boast about "suite" and the room with 20 year old mini blinds and non blackout curtains did little to provide us with a comfortable room from the back street light bright parking lights. We were awakening by clanging pipes, banging guests that you can literally hear talking, and of course walking that sounds like elephants due to the old structure. After trying to relax and make the best of it we were reminded by the guests above below and next to us that we would not be able to do this. The heat, noise, lack of parking ..oh and sleep.. Reminded us of what a bad choice we made. As the sun rose through the crooked cheap mini blinds, and the elephants trampled over the bedroom ceiling, I decided to call Kendra "the manager" at the main hotel around 8:30 am to complain. Her response was " well, you could have called us at anytime to complain...not the answer I was expecting after a night of hotel hell. I responded, it's still early morning and I am complaining now..after 47 excuses as to what I did wrong I cancelled our reservation for the night as well as our family BBQ scheduled for the day and left a day early to drive back out of state due to exhaustion. I would not recommend this hotel location(Negley ave) as safety, security lack of NO STAFF ONSITE to handle any issues iS non existent. I'm sure they will another 47 excuses regarding there service and how their commitment to service is..don't waste your money it's not worth your time/sleep/ happiness while your on vacation.
- Also Known As:
- Shadyside Hotel
- Shadyside Hotel Pittsburgh
- Shadyside Inn
- Official Description (provided by the hotel):
- Shadyside Inn All Suites Hotel is situated in the upscale neighborhood of Shadyside in Pittsburgh, PA. We provide comfortable, fully-furnished residential-style suites near some of the city’s finest shopping and dining. You can stay for one night or many months and always receive the services of a friendly hotel in the comfort of a ready-made home. Every suite is furnished in a fresh residential style with a full kitchen, housekeeping service, wireless internet, free off-street parking, local shuttle service, and much more. Our exquisitely central location places you within a mile of Pittsburgh’s many universities, hospitals, and cultural attractions. Two blocks away are Walnut Street’s fashionable shops, scrumptious restaurants and vibrant bars. ... more less
- Reservation Options:
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