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“Shadyside Inn Suites” 5 of 5 stars
Review of Shadyside Inn All Suites Hotel

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Shadyside Inn All Suites Hotel
3.0 of 5 Hotel   |   5405 Fifth Ave, Pittsburgh, PA 15232   |  
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Hotel website
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Hotel amenities
Special Offer
Free goodies at check-in
Ranked #7 of 54 Hotels in Pittsburgh
Dexter, Michigan
1 review
“Shadyside Inn Suites”
5 of 5 stars Reviewed November 26, 2012

What a wonderful concept and use of existing buildings!

The excellent service began the moment we checked in and were greeted by a very pleasent staff member who presented us with a bag of breakfast goodies, bottles of water, apples and cookies. It continued as they provided an additional parking space for our son who joined us for the weekend and for friends who met us for dinner. Our room ( a one bedroom suite) was clean and very comfortable. As all 2 bedrooms suites were booked a roll-away bed was provided for free and fit into the living room and without little feeling of loss of space in the room. We couldn't have asked for a better location for shopping and dining in Shadyside and only minutes away from the Strip District and downtown. This was so much better than staying at a motel at the edge of town.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShadysideInnSuites, Manager at Shadyside Inn All Suites Hotel, responded to this review, December 12, 2012
Hello mishopper, thanks for sharing your family's experience with us! We love it when the story of a guest's stay is one pleasant surprise after another, from our staff's mile-wide nice streak to the breakfast goodie bag to our free parking to the treasure trove of shops nearby! As a matter of fact, our rollaway beds are complimentary for guests at all times, not just when we're nearly full. We couldn't have asked for nicer guests over Thanksgiving, and I hope we'll see you all again soon!
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378 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed November 24, 2012 via mobile

You get the comforts of home matched with a wonderful hotel experience. The staff is polite and efficient, the location is central to major attractions, and you can't beat the price! Looking forward to our next visit!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShadysideInnSuites, Manager at Shadyside Inn All Suites Hotel, responded to this review, December 12, 2012
Hello, Pbaldwin31. If we could embody the efficiency and enthusiasm of your review, we'd all be done with work by noon! You have our warmest thanks for the inspiration, and we'll keep striving to earn every one of your five stars!
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home
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 21, 2012

The best thing about this property would have to be its location. It is very close to CMU and Pitt, and we really enjoyed some of the great restaurants and shops on Walnut Street. We basically just parked our cars in the lot and walked everywhere over the weekend. I believe the property also has bikes you can borrow if you were so inclined, which is pretty nice. Check-in was easy, and they gave us a little "breakfast bag" of snack foods, which was a nice gesture even though we went out for a real breakfast. The "suite" was surprisingly large - it was basically an apartment unit, complete with kitchen, living and dining areas. The unit was fairly clean overall, though it was obvious that the building was pretty old and perhaps some updates could be done to the electrical systems, plumbing, doors (very difficult to open/shut some of them), and furniture to make the stay more comfortable. Our experience with the housekeeping was kind of odd as we left for breakfast one day and came back to a room where all the towels and food/drinks were removed, but nothing was actually cleaned or tidied up. I can understand the removal of used towels, but am not sure why they would take/throw out perfectly good bottles of water. All the staff people we encountered/interacted with were very pleasant, however. All in all, the place was fine and in an excellent location; we had a great time, and I would not have a problem with staying at this property again.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShadysideInnSuites, Manager at Shadyside Inn All Suites Hotel, responded to this review, December 12, 2012
Hello ohappys, thank you for celebrating our absolutely dandy location: the fact that we're so close to Pittsburgh's most prized destinations (CMU, Pitt, Walnut Street shopping) is a key component of our charm. Most crucially, I am very sorry that the housekeeping service you received was incomplete: we're working to determine how a housekeeper could have stopped in the middle of your service and failed to return. We've certainly taken steps with our staff so that it will not happen again. I’m glad that despite this your overall impression was fine, and with our renovations and new furniture coming in 2013, I think your next visit will be outright fantastic!
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Gaithersburg, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2012

The people at the Shadyside Suites really try to accommodate your every need. We have requested early check-in twice in the past month and our suite was ready when we walked in the door. The rooms are spacious, the beds comfortable and very clean. You can't beat the location and it's so much better than staying at a hotel.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShadysideInnSuites, Manager at Shadyside Inn All Suites Hotel, responded to this review, November 28, 2012
Hi lkennedy208, we're delighted to have you as a regular guest, and we appreciate the time you've taken to share your thoughts! When a guest leaves before our noon check-out time, our housekeeping staff goes into overdrive to make sure that suite is both spotless and ready to go as soon as possible for incoming guests who have requested an early check-in. We're not always able to provide requested early check-ins (we could sell out the night before, nobody could check-out early, a suite could need a lot of attention), but it's great to know we've been able to bring everything together for you! From our whole staff, thanks again for skipping past the ordinary hotels and choosing us!
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Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 17, 2012

Very nice and very clean. The staff and front desk were very nice. The rooms were big and very clean. I travel to pittsburgh a lot for business and this place is great. The hotel is near some nice shops and restaurants. Also, very close to U of Pitt and Carneigie Mellon. The rooms are large and are good for families. Overall very nice and good experience. A young man showed me to my room and I handed him a tip, but he refused. Great staff and very well run. I would defintely stay here again.

Room Tip: Near Carnegie Mellon and University of Pittsburgh. Great place to stay if visiting either Universit...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShadysideInnSuites, Manager at Shadyside Inn All Suites Hotel, responded to this review, November 28, 2012
Hello PhilFisher, many thanks for your incredibly positive feedback! It's a pleasure to know that we've given a good impression from the perspectives of both an experienced business traveler and a family on the go. Our staff really excels at sharing good cheer along with all the useful details of your reservation, and I swear they get more chipper with every kind word from guests like you. The nearby universities (Pittsburgh, Carnegie Mellon, Chatham, Carlow) may be Pittsburgh's pinnacles of learning, but we're proud to be the peak of Pittsburgh-style friendliness!
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New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 14, 2012

This place was just awful - if you are traveling for business, cancel your trip rather than stay here. Horrible check in procedure and they have several buildings you have to meander around to get your room. They offer you this corny “breakfast bag” and bottled water, but who can juggle all of that with a briefcase and suitcase out the door, around the corner, across the street and up the stairs to your room. I can't imagine any single female traveler would ever feel safe staying in this "hotel". They still use regular metal keys for entry and there is no staffing after 10 pm. They have unsafe electrical wiring - 3 prong power strips using adapters to plug into old 2 prong outlets and other otherwise overloaded extension cords. Loud un-carpeted rooms - mine had flooring coming up under the bed. The upholstered chair had a huge gross old stain on it of some sort. And the bed - what a joke, they try to cover up a mattress you would not even find in a dorm with a foam pad. The fitted sheets come up and expose the mattress and you can feel the old springs. I slept in sweats and sox. This place was just GROSS! I can’t wait to see the snarky response from the management on this horrible review. Trust me nothing has changed from the earlier horrible reviews.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShadysideInnSuites, Manager at Shadyside Inn All Suites Hotel, responded to this review, November 16, 2012
A great many business travelers cherish our hotel suites for their comfort, spaciousness, and location, so it is both surprising and saddening to hear that your experience was unsatisfactory, Charles253. With secure double locks, well-lit free parking lots, and a spot in Pittsburgh's most upscale neighborhood, our guests enjoy exceptional safety as well as comfort. In fact, Shadyside Inn All Suites Hotel does have a night manager available at all hours, our staff is always happy to assist with luggage, our wiring is checked regularly for safety, our mattresses are replaced annually (often receiving rave reviews), and most importantly: we care very much that each guest has a comfortable stay. If you are ever unsatisfied with your suite, please let us know as soon as possible so we can offer you a different suite or else refund your reservation. To wait until after you leave is to deny us the opportunity to make things right for you, and hopefully earn your business and respect.
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Darmstadt, Germany
1 review
5 of 5 stars Reviewed November 10, 2012

I loved the suites. It was just like home and the bathroom was excellent:)
People are very kind and they give a cute welcome breakfast bag as you check in which was a nice late night bite for me:) The bad was vey confortable and they have mouth wash beside shampoo. It was great. Plus free internet;)

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShadysideInnSuites, Manager at Shadyside Inn All Suites Hotel, responded to this review, November 16, 2012
Hi Selin M, thank you for writing such a kind review! We want everyone to feel like they're at home with us, whether they're visiting from across the street or across an ocean! Part of that ready-made home experience is having the towels and toiletries you might need waiting for you in the suite, and of course effortless WiFi is just a basic necessity at this point. Please come and visit us again!
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Additional Information about Shadyside Inn All Suites Hotel

Address: 5405 Fifth Ave, Pittsburgh, PA 15232
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#4 Best Value Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Shadyside Inn All Suites Hotel 3*
Number of rooms: 106
Official Description (provided by the hotel):
Shadyside Inn All Suites Hotel is situated in the upscale neighborhood of Shadyside in Pittsburgh, PA. We provide comfortable, fully-furnished residential-style suites near some of the city's finest shopping and dining. You can stay for one night or many months and always receive the services of a friendly hotel in the comfort of a ready-made home. Suite features a separate living rooms, full kitchen, housekeeping service, wireless internet, free off-street parking, local shuttle service, and much more. Our exquisitely central location places you within a mile of Pittsburgh's many universities, hospitals, and cultural attractions. Two blocks away are Walnut Street's fashionable shops, scrumptious restaurants and vibrant bars. ... more   less 
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Also Known As:
Shadyside Hotel Pittsburgh
Shadyside Inn

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