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“stayed 7 days and very unhappy with your new policy not to change the bedsheets/linens” 2 of 5 stars
Review of Hampton Inn and Suites Valley Forge/Oaks

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Hampton Inn and Suites Valley Forge/Oaks
2.5 of 5 Hotel   |   100 Cresson Boulevard, Phoenixville, PA 19460   |  
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Ranked #2 of 4 Hotels in Phoenixville
Angola, Indiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“stayed 7 days and very unhappy with your new policy not to change the bedsheets/linens”
2 of 5 stars Reviewed February 5, 2013

we stayed for 7 days and noted into the second and third day of the stay, the beds were "made" but the bedsheets and pillowcases were the same used sheets from day one; when we inquired,
we were informed that the" Hilton management team made some company changes and if a guest wants clean linens, they must request them"...I have never hard of anything more rediculous; especially at $130 per night. It was not until the end of our stay that linens finally changed and floor was finally vacuumed...
Would Paris Hilton tolerate a lazy, careless Hilton Management Team or does Hilton just consider Hampton the low rent district?

Room Tip: if are staying more than one nite, make sure that they change the bed linen without having to beg fo...
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  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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258 reviews from our community

Traveler rating
    134
    62
    36
    16
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Japanese first
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English first
Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2013

Love the hotel chain. Staff was excellent. Hotel room was clean and ammenities were fine. But bed was less than standard. Was told when making reservations that bed was a "dream top" bed. Nightmare more like it. I had springs poking me in all areas. Second night I asked for more blankets and pillows to try and make a "top" for the bed but didn't really help. Checked out earlier than expected. Not restful sleep at all

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 20, 2012

Very comfortable, two night stay. Rooms were clean and up to date. Only issue....requested two queen size beds, but what we got were more like a full size bed at most. If that was their queen, then they run very small. Great complimentary breakfast.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Johor Bahru, Malaysia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 27, 2012

This has been our hotel of choice since 2007 which was when we started having to travel here for business meetings on an average of 2 - 3 times a year.

The location works great for us as we only needed to drive less than 5 minutes to our meetings.

It is also minutes away from the Providence Town Center which offers lots of food, shopping and entertainment options.

Room cleanliness is up to standard and sleep quality is so far so good.

Breakfast choices are reasonable. Staff at the front desk are usually friendly and welcoming.

During peak periods of the year though, parking lots which are nearer the front entrance may be a bit scarce.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wilmington, North Carolina
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 14, 2012

This was a clean and conveniently located Hampton Inn. The rooms were clean and the breakfast was good. They had a nightly dinner reception with heavy appetizers. All in all a reasonably priced option for the area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Alnwick, United Kingdom
Top Contributor
58 reviews 58 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 3, 2012

Another nice Hampton with another warm welcome (our second one on this trip so far). We arrived early and the room wasn't ready so we just grabbed a quick coffee before heading to Valley Forge. In the meantime, reception had sorted our room out for us, so we managed to check in and dump some baggage. They were really friendly and helpful, and gave out directions to the mall and nearby outlet stores (neither of which held our attention for long I must say). The hotel was in a good location for us as Valley Forge was only a few minutes’ drive away and was a nice self-drive tour, I must say the signs weren't awfully clear in places so be careful as we had to follow the map.
The attention to detail wasn't quite as good as in our first Hampton in DC, we had to ask for shower gel as it was missing on arrival and it didn't get left by the maid on the second day either, also no paper was left for us although it was outside other rooms. Only minor points though as the room was quiet and very clean. Breakfast was standard Hampton faire with a lovely cheery lady on duty. On Monday to Wednesday they have various goodies for evening dinner plus beers/soda 6-8pm if I recall correctly i.e on the Tuesday evening we had pizza, chicken nuggets, chips and beer.
All in all a good hotel which we would use again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Las Vegas, Nevada
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 11, 2012

The staff of this hotel are very friendly and accomodating. I stayed at this hotel as part of a group of 16 year old hockey players from Las Vegas playing in Philadelphia. We all checkedi in after 11pm and the staff was great and quick. Breakfast was continental style, but if you are really in the mood for a full breakfast, Bob Evans is next door in the same parking lot. Parking is very scarce, and as mentioned in previous reveiws, the walk is very dark from the adjoining parking in back. Rooms were clean and updated.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Valley Forge/Oaks

Address: 100 Cresson Boulevard, Phoenixville, PA 19460
Phone Number:
Location: United States > Pennsylvania > Phoenixville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Phoenixville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Valley Forge/Oaks 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hampton Inn And Suites Valley Forge/Oaks Hotel Phoenixville
Hampton Inn Phoenixville
Phoenixville Hampton Inn

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