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“Always Happy with our stay” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
2.5 of 5 Hotel   |   6310 Old Station Road, North East, PA 16428   |  
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Ranked #1 of 3 Hotels in North East
Certificate of Excellence 2014
Bethel Park, Pennsylvania
2 reviews
5 helpful votes 5 helpful votes
“Always Happy with our stay”
5 of 5 stars Reviewed January 15, 2014

We've stayed at this Holiday Inn on several occasions. The staff is always friendly and accommodating. The hotel is clean and in a very convenient location. I highly recommend staying if you're traveling through this area. We will be going back again next month with family.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, January 16, 2014
Dear Traci,
Thank you for taking the time to comment on your stay with us.
We are glad that the hotel is in the right location for your travel needs. Our housekeeping staff works hard to keep this property clean and they are pleased that you noticed. We certainly hope to see your again with your family next month and be safe in your travels.
Sincerely,
Jay Shah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    136
    43
    14
    8
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Toronto
Top Contributor
57 reviews 57 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 5, 2014

We stayed here for a night in November on our way to a hockey tournament in Pittsburgh. Our room was clean, receptionist was wonderful and friendly, and my son loved the pancake machine at breakfast! We had such an enjoyable stay that we booked to stay again on our return home - our second stay was just as enjoyable as the first - thanks so much!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, January 7, 2014
Dear Siggy,
Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I am always pleased to hear such nice comments such as yours. I look forward to sharing the results with the staff to show them that hard work does produce positive results.
Sincerely,
Jay Shah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 3, 2014

Although the hotel is 10 miles away from Peek and Peak ski resort (where I was traveling to), staying at the Holiday Inn Express in North East, PA is well worth the short drive to and from the slopes.

The front desk manager Joan cannot be beaten! She is the most friendly and inviting woman in hospitality. Fresh baked cookies, homemade chicken noodle soup, and water bottles. The morning breakfast is amazing (free too! recommended is the sausage gravy and biscuits).

There are closer hotels to the ski resort, but I would never stay at any of them besides the Holiday Inn express because of the friendly service and attention to detail.

The beds were soft and clean, as with all Holiday Inn hotels I have stayed at, and there was a wonderful TV and view outside. Nextdoor, the "Harvest Restaurant" makes great pizza and sandwiches for a late night snack and also the service and friendliness is amazing there as well.

The owner, Jay, is always ready to help and talk to the guests.

10/10, wonderful stay overall!!! Thank you so much, I'll be back!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, January 14, 2014
Dear Jeff,
We appreciate you taking the time to make us aware of your delightful experience with our outstanding Front Desk Manger Joan. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank you. Your comments will be shared with not only Joan, but our entire staff as a reminder of a job well done!! I hope to see you again soon!!!
Sincerely,
Jay Shah
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Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed January 2, 2014

After a long day of driving and an accident, we decided to find a hotel nearby to stay in for the night. Not only did the hotel manager, Jay Shah, accommodate 12 Michigan students right then and there, but he also gave us a discounted rate, upgraded us to suites, and provided us all with pop and pizza. After a discouraging day, this really put all of us in a better mood. I highly recommend this hotel to everyone. The rooms were exceptional and the continental breakfast provided was delicious. This was by far the best experience I have ever had at a hotel. I am thankful there are people in this world like the staff at this Holiday Inn.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, January 4, 2014
Dear Caitlynn,
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise.
Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you.
We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.
Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Sincerely,
Jay Shah
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Cleveland, Ohio, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2014

We found this Holiday Inn during a snow advisory on our way home from Vermont. Incredibly large rooms, very clean and new, comfortable beds, great amenities. We just returned for New Year's Eve to go skiing (12 miles from the resort - use 89 to 430) and cannot say enough about this great find. Close to I-90 and I-86 so convenient to major metros nearby.

We had a Suite with a comfortable pull out couch, our teen children were across the hall in a two queen suite. Great for large family travel...and such friendly staff.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, January 8, 2014
Dear ShakerMom,
Thank you for taking the time to comment on your stay with us.
We are glad that the hotel is in the right location for your travel needs. Our housekeeping staff works hard to keep this property clean and they are pleased that you noticed. We certainly hope to see your again and be safe in your travels.
Sincerely,
Jay Shah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Potterville, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013

The hotel manager went above and beyond to accommodate for a large group of people on short notice. The rooms were clean and perfect. The service and workers could not have done a better job. I recommend this hotel to everyone.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, December 30, 2013
Thank you for your review! We always put a lot of work into making sure we provide the best guest experience possible, so it's always encouraging to be recognized for that effort, in as many or as few words as you like. I'll definitely be passing your regards along to our staff. :-) I hope you will stay with at our Holiday Inn Express North East (Erie) the next time your travels bring you to our area. Thank you for being a valued IHG guest.
Sincerely,
Jay Shah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalamazoo County, Michigan
1 review
5 of 5 stars Reviewed December 23, 2013

I highly recommend this hotel to anyone looking for a highly accommodating and friendly staff, with a great atmosphere. I was recently on a trip with a group of students on our way to New Hampshire, and unfortunately got stuck in the snow. Our van broke and we had to find somewhere to stay. We had limited resources so the staff at the holiday inn helped us tremendously. I could not be more grateful!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review, December 30, 2013
Dear Valued Guest,
Thank you for your review of our Holiday Inn Express. We always look forward to feedback from our valued guests. I will pass on your review to our staff and thank you again for choosing us for your hotel needs in the Erie area.
Sincerely,
Jay Shah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites

Address: 6310 Old Station Road, North East, PA 16428
Phone Number:
Location: United States > Pennsylvania > North East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in North East
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in North East, Pennsylvania. Located just minutes from the shores of Lake Erie, our North East, PA, hotel offers convenient access to local businesses and is just a short drive to the town of Erie. Conveniently located within one mile of Mercyhurst College and ten miles of five local vineyards, our North East hotel is ideal for leisure travelers exploring everything the area has to offer. You can experience skiing at Peek 'n' Peak, the beauty of the Erie shore at Presque Isle Bay State Park or Halli Reid Park or racing at the Lake Erie Speedway. North East also hosts many festivals, including September's popular Wine Festival. Our hotel near the Erie County Convention Center is perfect for travelers doing business in North East. We are conveniently located near many local companies, such as General Electric, Erie Insurance Group, the Plastek Group, Viking Plastics Inc., Thompson Maple Products, Inc., and Welch's. During your stay at our North East hotel, be sure to relax in our indoor heated pool, whirlpool and sauna or work out in the fitness center. You can stay connected with free high-speed, wired and wireless Internet access, and enjoy our free hot breakfast bar featuring our 100% Arabica Smart Roast coffee and signature cinnamon rolls, available every morning. Check out our great North East, PA hotel deals and book your stay with us today. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel North East
Holiday Inn North East

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