Would be one star if they depended on the food or service, which has been on steady plunge to and below mediocrity for some time now.
Went with a good-sized business group on a quiet weeknight. It's been our "go to" place when entertaining out-of-town colleagues for a while. No more, though.
I made the mistake of ordering "Pesto, Shrimp and Chicken with sun dried tomatoes tossed with rigatoni." They should re-christen this dish: "Over-cooked shrimp and chicken resembling shoe-leather while nonetheless having no sign of ever seen a grill tossed in a mess of bland glop resembling white carpenter's glue and no sign of even a smidgen of basil or any other herb or spice, including salt and pepper." The sauce was more "al dente" than the pasta, which was limp. And the top layer was cold, having obviously sat for far too long after preparation. The sun-dried tomatoes had apparently been just dumped whole into the mess out of the plastic bag they came in, without marinating, sauteing, or anything requiring actual effort. Salt, pepper (no grated cheese on offer), nothing could be done to make this dish edible.
I got through maybe a quarter of it before just giving up, and felt woozy the rest of the night. I didn't feel like bothering to send it back, as I was with colleagues and didn't want to cause a scene. And I frankly just wanted out of there by that point.
Some of my colleagues ordered the steaks. Now why bother to cook to order if you're just going to give everyone medium-to-medium-well, and are not going to give the wait staff any way to determine which is what anyway? And the sides of veggies and mashed potatoes looked like something from hospital food or a frozen TV dinner. Is there no spice rack in Isaac's kitchen at all?
Someone needs to tell the hostess that if you interrupt an arriving guest mid-sentence to answer the phone, you ask that person to hold while you help the person standing in front of you. It took several minutes for her to deign to inform me that the party was cooling its heels in the bar. Which we did until every last one of us arrived. On a busy night, I could understand, but on a quiet night, why could they not have just seated us and let us order some apps? Of course that would require the staff to do extra walking, which they clearly don't like to do.
The restaurant part of Isaac's needs a good dose of Robert Irvine or Gordon Ramsay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.