I stay in different hotels all over the country for work and this was the worst customer service, bedding, and smelling place I have been.
We arrive at 3pm which was the official check-in time and we were told we were going to have to wait until at least 4:30 or 5pm before any rooms will be ready. At no point did they take responsibility or apologize in anyway. Once we were able to get our room we found it in need of update, we had to call the front desk to request a remote for the tv, the bedding was very uncomfortable and smelled of smoke even though it was a nonsmoking room (I think it may be because the housekeeping/laundry room seemed to be used for the staff smoking room). The sound traveled through rooms very loudly and anytime another room used their sliding door it would rattle our. The breakfast was also a disappointment and there was not enough food or seating.
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- Also Known As:
- Howard Johnson Inn New Stanton Hotel New Stanton
- Howard Johnson New Stanton
- New Stanton Howard Johnson