The rooms were nice and spacious, and the continential breakfas was very nice. The overall condition of the hotel was not very clean. There were popcorn or crackers or something on the floor of the 3rd floor the whole time we were there. The bathroom in our room looked like there were old blood stains on it. The elevators, which were right on the other side of the wall of my room, buzzed very loud every time the doors opened, which was disruptful in our bedroom. I was told by a couple of the families who were were travelling with that they were able to obtain the government rate, without showing an ID Card, when I mentioned that I had forgotten mine. When I asked the manager if I could get the government rate with out the card, I was told that I could not. I understand the policy that the card needs to be shown, but when other families didnt have to, but I was told that I would need to, I thought that was unfair. (I do have a Government Issued CAC Card). The day that we arrived at the hotel, there was a water issue so, I wonder if the rooms were properly cleaned. Judging from the state of the floor in my bathroom, I would think probably not.
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- Also Known As:
- Best Western New Cumberland
- New Cumberland Best Western