Well, I read the reviews and thought this would be a great place to stay for my wife and I's first anniversary trip to Hershey, Pa. I'll start with the pro. The area and motel are pretty quiet, except for a little bit of highway noise.
Now the CONS. I knew ahead of time that the check in time was 3 o'clock. But we got there at 12:45. I went in anyway just to see if there was any way of checking in early, which I have done several times before at other motels. I went in and there was a man sitting in a little side office. He asked me when I came in if I was checking in, kind of in a friendly way. I said yes and that I knew I was pretty early for check in. He told me, without looking back at me, that "Check in is at 3!" I know that they have to have time between check out and check in to clean the rooms. Or so I thought! Read about the room down below. So my wife and I left and came back after check in time. There was someone different now.
I reserved a king room. When I went to check in she told me that all they had were rooms with two queen beds. I told her that I reserved a king room. She had my reservation sheet that I had printed out in front of her. She told me again that all they had were two queen beds,and that it was bigger anyway. No sorry, no "I don't know how that happened", just asked if that would be okay. It had to be! She acted like things like that happen all the time, no big deal!
My wife and I brought our things in and used the stairs to go to the second floor. I thought I was the only one that noticed it, but my wife did also. THE STAIRS WERE FILTHY! I figured that maybe there had just been a lot of people using them. Until we got into the room.
Oh, the room! We went in and it looked good from a distance. The first thing I found was about 6 long blonde hairs on the table. YOU COULD NOT MISS THEM! And everything was covered in dust. Not just a little bit of dust, but A LOT of dust. The table, the nightstands, the television and even the phones! Everything! The message light was blinking on the phone when we went in. I called and told the girl at the front desk. She told me to call the voice mail number and it would tell me if there was a message and how to save or delete it. I knew it was not for us, we had just checked in and no one knew where we were staying. So I guess she was telling me to "take care of it myself." It was just someone hanging up, but it was from like a day or two before. You would think that someone would take care of that between guests. I went to put some pop into the fridge and looked into the freezer part to put a bottle in there so it would get cold faster. I pulled out a half used box of corn dogs. I took the box of corn dogs and the hairs down to the front desk and told her that I didn't need either one. And told her about the dust. She said "These were in the freezer?" I said yes. That was pretty much it. I guess that happens all the time also.
So we went out to eat and decided to leave a day early to go to the beaches in Delaware. We came back and I went back to the desk to shorten our stay. When I got there there was a sign that said something about "Assisting another guest, be back in a minute." So I waited for a couple of minutes, until she noticed me through the door, where she was out smoking! Not sure how that was helping another guest. Needless to say we were just glad to get out of there. Would I recommend this motel? NO WAY!
- Also Known As:
- Best Western New Cumberland
- New Cumberland Best Western
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