First room was awful. Okay, you get what you pay for, but still. Some of the people there that I interacted with were nice. At one point I ended up on phone with person who acted as though owner/person in charge. I was informed e.g. that they do not provide tissues - that I should go to (Ritz?) if that's what I want. After being rebuked, voices raised, all of a sudden I was told to pack and that I was being given another room. Room was much better, but it's all relative. It did smell (thought I confess I am sensitive to that) and so was glad family I was visiting armed me with a spray bottle of Febreze.
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