We had filled 12-13 rooms for this weekend for a softball tournament and your hotel over booked for a wedding so we ended up having 2-3 families moved to another hotel. I came down to lobby on saturday morning to grab some coffee and asked your counter attendant for a plastic knife for fork to stir my tall cup all he did was pat his pockets and threw his hands up. I am from South Central Virginia and have never experience such bad customer service in my life. You can bet I will never recommend this PA hotel to anyone. I would think that most company these days need to strive on good customer service considering funds aren't the same for families. We travel a lot with our softball team and family but I will never consider staying in this hotel again.
- Official Description (provided by the hotel):
- Located 5 minutes south of Harrisburg in a suburb of New Cumberland. Has easy access off of 2 major highways, Interstate 83 and Interstate 76, the Pennsylvania Turnpike. Attractions that are a short drive away from the hotel include Hershey Park, Pennsylvania State Capitol, Pennsylvania Farm Show Complex, the Amish (Lancaster County), Harley Davidson Plant, and historical Gettysburg. Enjoy local sports with the following clubs: Harrisburg Senators, AAA baseball, and Hershey Bears minor league ice hockey team for the Colorado Avalanche. Indoor heated pool nestled in a tropical courtyard are just 2 of the amenities that are offered. Guests of the Harrisburg Clarion Hotel & Conference Center can enjoy fresh, locally-sourced ingredients and from-scratch cuisine at the hotel’s on-site restaurant and bar, The Garlic Poet. You will find over 21,000 square feet of flexible conference and catering facilities which provide the ideal setting for many special occasions. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Harrisburg Hotel New Cumberland
- Holiday Inn New Cumberland
- New Cumberland Holiday Inn