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“Excellent property” 5 of 5 stars
Review of Hampton Inn & Suites New Castle

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Hampton Inn & Suites New Castle
2.5 of 5 Hotel   |   2608 West State Street, New Castle, PA 16101   |  
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Ranked #1 of 5 Hotels in New Castle
highstandards1034
Top Contributor
58 reviews 58 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
“Excellent property”
5 of 5 stars Reviewed April 1, 2013

This hotel was really well run. The rooms are spacious and new, beds wonderfully clean and comfortable. Lobby and breakfast area very inviting. It is convenient to the interstate and all main roads but very quiet grounds. The room was just so clean it was great. The staff was very nice and it was just convenient, easy in and out and the breakfast was free and nice selection!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review, April 6, 2013
Hello and thank you for taking the time out of your busy schedule to write such a nice, informative review of our hotel! I am so happy to see that you had such a nice experience at our property. We look forward to the next time your travels bring you to our area! Thank you again for your review!

Erin
Guest Services Agent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    115
    44
    21
    3
    3
See reviews for
61
37
10
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Salem, Virginia
Top Contributor
62 reviews 62 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 25, 2013

I travel up to 4 & 5 days a week and I always look for my favorite hotels that have nice fitness centers on site or are affiliated with a local gym. This hotel was one of the nicer Hampton Inns I have stayed at because of the quality of the hotel and it's amenities. The rooms were modern and the bed was excellent. The large fitness center had free weights, benches, and newer cardio equipment. Impressed!!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review, March 26, 2013
Hello! Thank you so much for taking the time out of your busy schedule to write such a nice review of our facility! I am so glad that you were able to take advantage of our amenities and found them to be of good quality! Thank you for all of your feedback, it is so nice to hear! I am looking forward to the next time your travels bring you to our area again! See you soon!

Erin Perry
Front Desk Agent
Hampton Inn & Suites New Castle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 19, 2013 via mobile

Very clean, comfortable hotel, especially the room. Great bed, great service. A little bit away from center of town, and the pool was coooold! Breakfast included, nothing special. Go to 2 Tomato restaurant (about 10 minutes away), it is excellent!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review, March 26, 2013
Hello! Thank you so much for taking the time to write a review for our hotel! I am so happy to see that you found our hotel to be clean and comfortable and that our staff was able to accommodate you! I am truly sorry about the temperature of the pool. I have alerted my general manager about your comment and we have raised the temperature a bit as a result. Your feedback has been very useful and appreciated, and you are absolutely right, 2 Tomato is a great restaurant! Glad you enjoyed it! Looking forward to seeing you again the next time your travels bring you to our area!

Erin Perry
Front Desk Agent
Hampton Inn & Suites New Castle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 18, 2013

My family and I stayed at this hotel for 5 nights while visiting family in PA. The staff were amazing! They made us feel so comfortable and did special things for us such as the lady that did the daily breakfast bought straws for my kids, the housekeeping arranged their stuffed animals differently on the bed, the front desk even gave my husband a bag of goodies when they overheard us tell him happy birthday :) We love this hotel and can't wait to stay here again!!

Room Tip: There are no bad rooms; however my sister and her family moved rooms when we arrived so they could h...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review, March 26, 2013
Hello! Thank you so much for taking the time out of your busy schedule to write such a nice review of our property! I am absolutely thrilled to hear that you felt so at home and comfortable while you were staying with us! It is always our goal to ensure that our guests are comfortable and taken care of. I am so happy to read that our staff was so accommodating to you and your family. I know I speak on behalf of the entire staff that we truly enjoyed having you and your family stay with us and we cannot wait until the next time your travels bring you to our area!

Erin Perry
Front Desk Agent
Hampton Inn & Suites New Castle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 30, 2013

I was in the area for a wedding (at the New Castle Country Club, which was a 10- or 15-minute drive away) and spent a couple nights at the Hampton Inn & Suites. This motel is very nice. The room was especially nice, with a comfortable bed and a separate "living" area and a mini-kitchen. The gal at the reception desk was very helpful in providing directions to the wedding location.

I would definitely recommend this hotel and would stay here again if I'm ever in the area (or if I have the opportunity to stay at a similar Hampton facility elsewhere).

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review, January 31, 2013
Hello! Thank you so much for taking the time to write such a nice review of our hotel! I appreciate your kind words and recommendations and I am so glad that our front desk staff was both helpful and accommodating. I hope you had a wonderful time at the wedding you attended and I look forward to seeing you again the next time your travels bring you to our area!
-Erin, Front Desk Agent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plain City, OH
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2013

We had a great experience at this location. The breakfast was good, comfortable room, great staff, and took advantage of several amenities. We had to travel a bit to get to our ultimate destination in the area, but it was worth it to stay in a hotel we can trust.

Room Tip: We needed to travel to Prospect. We could have chosen closer hotels in Butler,but we love Hampton In...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review, January 31, 2013
Hello! Thank you so much for taking the time to write a review about our hotel! I am thrilled to see that you had an enjoyable experience here and that Hampton facilities are somewhere you always feel comfortable. I look forward to seeing you the next time your travels bring you to our area!
-Erin, Front Desk Agent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 15, 2013

Hampton Inn & Suites in New Castle, Pa. - Great Clean, Comfortable Rooms at a Good Price. The pool was a little chilly for January, but the spa area rocked! I could have stayed in the jazzuci all night. If they could only do something about the WEATHER there, that would make it some much more enjoyable....lol

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review, January 31, 2013
Hello! Thank you so much for taking the time to write such a positive review for our hotel! I am so glad to see that you enjoyed our pool and hot tub so much! I wish the weather could have been warmer for you as well, we are all looking forward to Spring here in Western Pennsylvania! Looking forward to hopefully seeing you again soon!
-Erin, Front Desk Agent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites New Castle

Address: 2608 West State Street, New Castle, PA 16101
Phone Number:
Location: United States > Pennsylvania > New Castle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in New Castle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites New Castle 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Hampton Inn And Suites New Castle
Hampton Inn & Suites New Castle Hotel New Castle

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