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“Another great stay” 5 of 5 stars
Review of Mount Airy Casino Resort

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Mount Airy Casino Resort
4.0 of 5 Resort   |   312 Woodland Rd., Mount Pocono, PA 18344   |  
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Ranked #1 of 7 Hotels in Mount Pocono
Trenton, NJ
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 16 cities Reviews in 16 cities
50 helpful votes 50 helpful votes
“Another great stay”
5 of 5 stars Reviewed September 5, 2012

I stayed at Mt. Airy Labor Day night. Actually, I rolled in about 11:30 AM that day and they had a room ready for me at checkin. Great! The room was nice as usual. I do wish that they had a fridge in the room instead of the mini-bar but what the hey. I could not believe how crowded the casino was! I had quite a wait to get my favorite machine (I will not say which one). I saw later why it was so crowded. Several buses came to pick up people late afternoon. To my surprise, there was also a bus picking up at about 3 AM. This woke me since my room was over the valet.
Since I wanted to watch the golf tourney, I ordered room service around 4:30 PM. They no longer had my first two choices even though the in-room menu still had them. But my third choice (roasted turkey platter) turned out to be great. And it was delivered in less than 20 minutes. And the tray was picked up quickly from the hallway afterwards. Everyone I dealt with was helpful and nice. I have no complaints at all. Did not win any money but I had fun. Until next time.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 15, 2013
Thank you for taking the time to post a review and share your experience from your recent stay at our hotel. We are happy to hear you enjoy the casino and its facilities. There is no one better to judge our services that you our guest! We look forward to welcoming you as a guest again soon.
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770 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
Endicott, NY
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 4, 2012

Mt Airy resort is such a modern, gorgeous resort. The rooms are state of the art. The staff are friendly and helpful. The food options are great. The casino has a lot of slots and a lot tables with many different choices. The buffet is really good with many different food options. This is all over a great stay!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 15, 2013
Thank you for your positive comments regarding your stay here at Mt. Airy Casino & Resort. We are pleased to see that our dedication to four diamond accommodations meets your expectations. We appreciate your patronage and hope to have you as our guest again in the near future. Thank you again for you feedback.
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Wayne,nj
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 3, 2012

Ref dining always had buy one Buffett get one.... All gone.. A lot of people complaining... We give our losses they should at least give us a food discount! A good day out is a good meal and a good time with friends

Room Tip: Bring a lot of food money
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 15, 2013
Thank you for taking the time to post a review and share your impressions of Mt. Airy Casino & Resort. We are happy to hear you enjoy the casino and its facilities. There is no one better to judge our services that you our guest! Your comments will be shared with management for future considerations. We look forward to welcoming you as a guest again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vineland, New Jersey
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 30, 2012

My husband took me here for my birthday last March. When we went he got some kind of shopping and dining package. Basically, we were given a credit to dine so we didn't have to pay much to eat at the resort which was nice. Location wise, it's very beautiful and scenic. I would have liked to stay longer and maybe snowboad or zipline but since we were only going for a couple of days we stuck to shopping and to the resort. The rooms were very nice and up to par with my expectations, since I'm picky when it comes to picking out rooms. We were given a casino credit to gamble as well. My husband and I are NOT gamblers whatsoever, but since we received a free credit we used it and lost it all..haha. It was fun trying but we're not people to throw our money away, so if it wasn't for the free credit we wouldn't have done it at all.

The spa experience here was awesome! I had a massage and a pedicure done. It was such a relaxing and positive experience. The staff was friendly and the atmosphere was very calming. My husband dropped me off and then came back and picked me up later. I LOVEDDDD IT.

Another thing that is awesome about this place is the location. It's not very far from the outlets or from fun things to do. We went to the outlets and I made out like a bandit.

The only downsides of this place was how intense the buffet line was!! If you wanted to eat at the buffet, you had to be prepared to wait in a longgggg line of people. Once we got in there, the food was really good. I understand why people come out, it doesn't seem like there is much in the area so obviously a lot of people flock to this casino for the food and to hangout.

All in all, I had a really good experience here. I want to go back!

Stayed March 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 15, 2013
Thank you for taking the time to provide your impression of Mt. Airy Casino & Resort. It certainly highlights the dedication and hard work put forth in the design of our policies, team member training and standards in which we hold ourselves. As a four diamond AAA rated resort we strive to provide only the highest level of customer service and are pleased to hear you enjoyed your stay.

We appreciate you taking the time to let us know of your experience. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayne, New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 12, 2012

my husband and I checked in after 11 pm. check in was super fast and easy. had a beautiful room on the 6th floor. (non smoking, standard type room). the room was really beautiful!! super clean!! little to no signs of wear and tear!! stunning bathroom with a glass enclosed shower, gorgeous fixtures, and fairly spacious. king size bed was super comfortable. very elegant looking with a down comforter. I almost didnt book this trip because I thought the room was to expensive ($230), but I called down to the front desk the next morning and they extended my check out til 12 pm instead of 11am. ate at "the buffet" restaurant and it was delicious!! (ads in the casino said they had a new menu) the casino was very nice, asked for a comp breakfast at one of the casino tables and apparently we hadn't lost enough money and they said no!! (lost over $500 + the cost of the room). I think they could have given us a free breakfast, but maybe I'm asking for too much.
disappointments: no pool, no free breakfast.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 15, 2013
Thank you for taking the time to provide your impression of Mt. Airy Casino & Resort. We are also happy to hear that services and accommodations were to your liking. As we strive to ensure our guests feel comfortable while at our Hotel and Casino, thank you for taking the time to let us know of your experience. We appreciate your patronage and hope to have you as our guest again in the near future. Thank you again for you feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newyork
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 12, 2012

I have been here 1 hour and it is all I expected and worth the money I paid. I will come here again and may take my wife, or not. Just like the pictures on the internet. One issue that just might be me, but I like if valet parking waits 15 min prior to taking your car so you make sure you have all your stuff while checking in. Had to make them go back 2 min after checking in to get my wife's ID. Like I said I should of left the wife at home. :-)

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 15, 2013
Thank you for your review of our facility. We are pleased you enjoyed your visit, and our accommodations were to your liking. We hope to welcome you and "your wife" as guest again in the near future. Thank you for choosing Mt. Airy Casino & Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Voorhees, NJ
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed August 8, 2012

We were disappointed with this hotel. Even though the rooms were very nice, we thought since they called themselves a 'resort' hotel it would have a pool. But no. It was one of the reasons we stayed there. I should have checked their web site more carefully as they did not mention a pool. The casino was okay but EXTREMELY smokey. Being in the non-smoking section didn't help either. The buffet was not very good and didn't have a big selection of foods. The hotel was rather pricy for what you got. The front desk girls were not helpful and did not explain the elevator system of using your room key to work the elevator. We had to ask the gift store lady for help. The front desk should have explained the process. I will not go back to this hotel for many reasons.

  • Stayed March 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 17, 2013
Thank you for your honest review. We truly apologize for any inconveniences you may have experienced on your trip to Mt. Airy Casino & Resort. We are pleased to announce the addition our pool this upcoming summer season. As wee consistently look for ways to improve our services, your comments will be communicated with our management and staff for future considerations and improvements. We would also like to advise that we work with an outside air quality specialist and have made progress in improving the overall air quality of our casino floor. We hope to welcome you back as a guest again in the future, should you choose to return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Airy Casino Resort

Address: 312 Woodland Rd., Mount Pocono, PA 18344
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Mount Pocono
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
Official Description (provided by the hotel):
With a stay in one of our lavish Pocono resort rooms, you can play all day...and all night. Unwind in wall-to-wall comfort with pillow-top beds, spacious bathrooms, room service, LCD TVs with in-room movies, hi-speed Internet and more. With rooms like these, you'll be doing anything but roughing it this hotel in the Poconos. Mount Airy Casino Resort has been awarded the prestigious AAA Four Diamond Rating. Mount Airy Casino Resort is the first casino resort in Pennsylvania to have earned this prominent award. For your indulgence, we offer two separate levels of resort luxury. Our King and Double Queen guest rooms are an experience well beyond the standard Pocono's vacation. Some of the features you'll enjoy include:•King or double queen beds•Spacious bathrooms•Walk-in showersLooking for the pinnacle of luxury and comfort? Experience euphoria with a grand King Suite. These magnificent Pocono hotel rooms feature all of the lavish amenities of our guest rooms, plus:•Cozy living room•Granite wet bar•Spacious bathroom•Granite surround porcelain tub•Double granite sinks. Some of our suites also offer a separate second bathroom and a spectacular lake view.In addition to an atmosphere of style and refinement, all of our guest rooms feature the finest linens for your comfort, including:•100% goose down comforters•Sheets woven from Egyptian cotton•Chelsea fleece blankets•Pillows crafted from softique microfiber and more. After you've taken in your luxurious surroundings, you'll want to step out and enjoy everything else Mount Airy Casino Resort has to offer. Relax at our Spa or Salon, indulge your cravings at any of our five exclusive restaurants, grab a drink at Gypsies Lounge and Nightclub, start a hot streak on our expansive casino floor, or play a round of golf. With so much to do, the only thing you have to worry about is where to start. ... more   less 
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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