Okay, I have reviewed this place at least two other times, and the first time wasn't very flattering. The second time I reviewed it, it was as if they had actually read the review and did something about it...We just got back from a weekend trip (April 5-7), and we loved it so much we are going back again this weekend. My spouse and I are "Forever Lovers" meaning that we have been to one or more of the Cove Haven Resorts (Which include Cove Haven, Pocono Palace, and Paradise Stream) many times...In our case we have been to all 3 a total of I think 19 times...This weekend will be 20.
Here is my advice. DON'T BELIEVE EVERYTHING THAT YOU READ HERE AS GOSPEL! Like I said, we have been many times in under 3 years...some stays, and some rooms, and some resorts may be more to your liking than others, but all of them are great.
I won't go into all the details that have already been discussed. It goes without saying that the rooms with private pools are the BEST rooms. Well, duh! Of course they are! Do you have a private pool in your bedroom? If you do then you might not be amazed by these sexy suites. If you don't have in your master bedroom at home a private heartshaped (or champagne glass) Jacuzzi, a sauna, a private pool, a fireplace, a steam shower, and a bathroom the size of your den, not to mention a pretty comfy (albeit round and curiously shaped) bed complete with twinkling starlights overhead, you might want to check this place out.
This past weekend was my partner's birthday and I "gifted" her with a weekend at Paradise Stream...(Yeah, more like a gift for me!). We got to Paradise Stream about 30 minutes before check-in and I will admit, our hearts sunk when we went to the lobby and saw 3 couples ahead of us, plus a HUGE wedding party...We expected at LEAST a 30 minute check-in...Instead, the other guests were checked in swiftly, the wedding party was happy, and we got our room key within less than 15 minutes. It would have been faster if I hadn't been chatting so much with the lovely person at the front desk who confirmed our reservation. We had booked the Diana's Oasis suite which is the smallest room with a pool (least expensive)...I sheepishly asked if upgrades were available, and the lady that checked us in said..."Oh, we have you all set!" We immediately were given a two level upgrade to the best accommodation, as one was available, so it was off to room 405 in the Champagne Towers. She wished my partner a happy 53rd (and I honestly don't remember mentioning that to her!) and she told us in advance that we would LOVE the upgrades to our room...
Keys in hand, we went to the local adult beverage store and got some libations, and within 45 minutes we were in our room...The first thing we saw was a huge gift bag for my spouse with a note that said "Happy 53rd from the Stream Team!" In the bag was a bottle of their house bubbly chilling in an ice bucket, a bottle of aromatherapy bubble bath, a fire log, and a photo album...
We got there on Saturday, which is "Strip Night" a salute to all things steak...but after about an hour of unwinding we decided to stay in and enjoy the room and all it had to offer. Free WIFI kept us in touch with our house sitter and our kids. The room was freshly carpeted...A nice berber with plenty of padding so it was springy under my bare feet. Everything was clean, shiny, and immaculate. We had a smoking room (our choice) but we aren't used to smoking inside and there was no funky smell. There is a hint of bromine or chlorine, but please! People! I WANT to smell this when I am in an enclosed room (almost 1300 sq feet) with a pool!!! This means that the pool is...CLEAN!
Long story short, we didn't leave the room until close to 20 hours later. We called room service for dinner (a whopping 22 dollar charge for two huge high-quality burgers with swiss on artisan bread with all the fixings, homemade kettle chips...an extra order of kettle chips because they are THAT GOOD! and some mozzarella sticks with marinara...) The first night we took advantage of the pool, champagne glass Jacuzzi, and steam shower, as well as some in-room movies still in theaters...(okay and also a very comprehensive adult movie package!)
Keeping in mind that we could have had free dinner on Saturday and free breakfast and dinner on Sunday (all you can eat!) we managed to miss breakfast the next morning. No worries. Our favorite German restaurant is about 30 minutes away and we had a German FEAST on Sunday...The next evening we could have enjoyed a sit-down table service menu at the restaurant but were happy with our German faire and spent the last night...in the room...(Did I mention that there is a pool, a Jacuzzi and plenty of other stuff to keep you occupied?) The last night we were low on adult beverages so we ordered a bottle of Barefoot Bubbly (extra dry), okay, and yes, you can get this for about 15 bucks at the packy, and we paid 32...a small price to pay for our champagne to be delivered within 10 minutes in an ice bucket along with two sturdy (plastic) champagne flutes.
Activities...Sure, they are available. There was a comedian and some live music the first night, and on Sunday there was a house DJ for dancing. There were also various games held in the lounge, a treasure hunt, and certainly other stuff, and I am sure that in the next 10 years we might start to like that sort of thing (and many guests do!) but for now, we are 47 and 53 and the room has all the entertainment we need.
Cleanliness...I am a nurse, and I am married to a police officer...and yes, some cops do have that black light you see on SVU...Our room was pristine! Sure, the wallpaper isn't brand new, but the carpet was. Somebody posted a photo to this site of a scandalous hair on a bedspread and some mineral staining around the steam jet of the shower. Okay, at any time wherever you go, you might find a stray hair...So what??? At 47 I think I lose about 476 hairs a minute! As for the photo of the mineral staining around the steam jet in the shower in a recent photo? It is just that...I have that in my own house and I have a housekeeper 5 days a week. The room was so clean when we walked in that I kicked off my shoes and enjoyed the nice new carpet with the pretty expensive feeling padding under foot.
The staff...Okay, I have to say we only encountered the room service people and the nice lady at check-in and check-out. They were all terrific! Here's a little secret about getting great customer service though...Drop the attitude at the door. These people are doing a job and they do it very well, but what you put in to the experience will always yield what you will get out of it.
Add-On expenses...During our stay we charged a huge room service meal, a 24 hour movie package of "grown-up" movies, a bottle of champagne in an ice bucket with glasses, and 3 movies...12 Years a Slave, American Hustle, and Anchorman 2...total cost for these add-ons, less that 150 bucks.
I am annoyed at the people who comment on this site about the fact that if you like this place you clearly haven't been anywhere else. Rest assured, we are well-travelled. Our suitcases are rarely ever completely unpacked. Though we travel to the CH resorts many times during the year, we also vacation on Cape Cod, and in Orlando at least twice a year...and this place has us hooked.
In closing, we checked out on Monday, and we are checking back in on Saturday. I think that speaks for itself.
- Official Description (provided by the hotel):
- Paradise Stream Resort is a couples-only hotel in Pennsylvania's Pocono Mountains that offers all-inclusive packages for romantic getaways. We have on-site activities and are near skiing and shopping. ... more less
- Reservation Options:
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- Also Known As:
- Paradise Stream Hotel Mount Pocono
- Caesars Paradise Stream Hotel
- Hotel Caesars Paradise Stream