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“"Best Kept Hotel Secret In Moosic, But Not For Long...” 5 of 5 stars
Review of SpringHill Suites Scranton Wilkes-Barre

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SpringHill Suites Scranton Wilkes-Barre
3.0 of 5 Hotel   |   19 Radcliffe Dr, Moosic, PA 18507   |  
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Ranked #1 of 4 Hotels in Moosic
Certificate of Excellence 2014
Baltimore, Maryland, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“"Best Kept Hotel Secret In Moosic, But Not For Long...”
5 of 5 stars Reviewed August 16, 2013

My family wanted to go to the Knoebels Amusement Park, but I was looking for a hotel for a couple of days to stay at. The SpringHill Suites hotel was about an hour away, but good news..SpringHill Suites was definitely worth the ride! Loved the room with its modern look and the layout of the bathroom. The family loved the room! Room was spotless! Plenty of room for four and a good breakfast! Movie theater was just across the way from the hotel and restaurants nearby.....perfect spot for the hotel. If I come that way again, will definitely stay at the SpringHill Suites!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWBGeneralManager, Front Office Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review, August 18, 2013
We appreciate that you took the time to review our hotel. I am happy to hear that you enjoyed our convenient location and that our suites meet your needs. We look forward to seeing you again soon!
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134 reviews from our community

Traveler rating
    79
    37
    10
    5
    3
See reviews for
61
26
6
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 13, 2013

We got adjoining rooms for 2 weekend nights in August to accomodate 3 generations of family. We liked the layout of the rooms and the King (HC accessible) was surprisingly big.
The place was full of girl's softball teams and race fans (the big Pocono race was held that weekend) - so sharing the breakfast area in the morning and the pool in the afternoon was not that enjoyable. And the room cleaning left something to be desired - not bad, just not spotless.
Otherwise, the nice rooms, common area, and location were really more than we expected in the Wilkes-Barre/Scranton area. And the shopping and theatre complex within walking distance was a big plus.

Stayed August 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chagrin Falls, OH
Top Contributor
64 reviews 64 reviews
7 hotel reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 12, 2013

We made a last-minute reservation to break up our drive home from Hartford. The hotel really impressed me. It's relatively new, so of course everything was fresh, clean, and modern. The room was HUGE, even by SpringHill standards. The layout, with the sliding door to the bathroom, was excellent. Customer service was great, both the late night crew and early morning crew were welcoming and helpful. Breakfast had plenty of variety, both hot and cold. By far, one of the nicest Marriott properties at which we've stayed.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWBGeneralManager, Front Office Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review, August 18, 2013
Thank you so much for taking the time to review our hotel. We greatly appreciate your kind feedback. We are happy to hear that you enjoyed our location and everything we have to offer here at the hotel. We look forward to seeing you again on your next trip to our area!
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New York
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

Nice new hotel, nice staff and good location but my room was very dusty and had food left in the fridge when we checked in . It may seem small but it was noticeable dust and how can you miss food in a fridge.
Breakfast was good, and plenty of food.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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SWBGeneralManager, Front Office Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review, August 18, 2013
We appreciate that you took the time to review our hotel. I do apologize for cleaniness issue you faced when check in to your room. I would love for you to come back again and let us show you how great of a Hotel we are. Please give us a second try on your next trip to our area.
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New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2013

My girlfriend and I stayed here for one night this weekend to go to Mohegan Sun and to visit Steamtown National Park. The hotel itself is very new and presents very well. The location is great as there is a lot to do in the area. You've got a shopping complex, movie theatre, and PNC Field right there. The only complaint I have with this particular property is when. I saw the breakfast attendant cleaning up after breakfast. There were bagels and toast that were not used and she used her bare hands to place them back into the package after she used a rag to wipe down the counter. I'm very surprised that she didn't use the utensils that were there to place them back into the packaging. Other than that, this is a solid property that I would return to the next time I am in the area.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orillia, Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 11, 2013

Just a short overnight on our way to New Jersey. The hotel was clean and the staff were friendly and helpful. Newly built up area and lots of places to shop and eat near by. The breakfast was the standard hot breakfast menu. We stayed in a room facing the back, which was ok until a truck came in about 5-6 a.m in the morning and it seemed like it took forever to get parked, sounding it's back up alerts which were quite audible.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWBGeneralManager, Front Office Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review, August 18, 2013
We appreciate that you took the time to review our hotel. I am happy to hear that you enjoyed all of the features that our suites have to offer. Please visit us again on your next trip to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waynesboro, Virginia
Top Contributor
94 reviews 94 reviews
38 hotel reviews
Reviews in 43 cities Reviews in 43 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 10, 2013 via mobile

Fairly typical Springhill Suites decor, room was quite large (we had a double queen which would be great for a family of four, two big beds and a foldout sofa). Had a small fridge and a small microwave. Several restaurants nearby, free breakfast wasn't bad, bit more than a continental, with fresh waffles, scrambled eggs, sausage, etc. Staff was quite attentive, everything was clean and fresh. Would definitely come back.

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWBGeneralManager, Front Office Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review, August 18, 2013
Thank you for your review! We appreciate you taking time to write about us and are happy that we met all of your expectations. Here at the SpringHill Suites we uphold the highest standards for cleanliness and staff service and are happy that you had an enjoyable stay with us. We look forward to haveing you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Scranton Wilkes-Barre

Address: 19 Radcliffe Dr, Moosic, PA 18507
Location: United States > Pennsylvania > Moosic
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Moosic
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Scranton Wilkes-Barre 3*
Number of rooms: 102
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