By all means this hotel has great potential. Good location, spacious modern rooms, nice lobby and staff. BUT...this hotel needs to be cleaned properly. My room was just plain dirty. The sheets had stains, it was very dusty and the carpet was a disaster in the room with horrible black stains all over the place and had a distinct smell of pet odors. I was on the first floor, so I assume they put people with pets on this floor..so whatever you do request a room other than first floor if you want to avoid this terrible experience.(I did not bring pet) I actually had booked this hotel twice within a week for a stay over for my travel to Ohio. Both instances I had the same experience so it was not just one bad room but multiple bad rooms. There is no excuse to have such dirty carpeting for the price of the 2 bedroom suite. I stay at lots of these hotels and I have never seen a carpet this dirty. Also, people with pets walk their dogs past these first floor rooms and I had people looking through my window while I was sleeping and it scared me. They can walk right up to the windows of the first floor, no landscaping or balcony to prevent this so it is scary to see someone looking through the crack in your curtains.
The temperature in the room was 82 degrees when we first arrived, no wonder it smells with the excess heat when the room is unoccupied. Also there is a distinct smell of cigarette smoke on the first floor both times I was there in the exact same location on the first floor.
On the plus side the rooms are modern and spacious, I had a 2 bedroom suite. The breakfast is nice and the lobby is very nice as well as the staff.
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- Also Known As:
- Residence Inn Pittsburgh Monroeville/Wilkins Township Hotel Pittsburgh