We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“HOLIDAY INN GROVE CITY” 3 of 5 stars
Review of Holiday Inn Express Grove City-Prime Outlet Mall

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn Express Grove City-Prime Outlet Mall to your Saves list
Holiday Inn Express Grove City-Prime Outlet Mall
2.5 of 5 Hotel   |   21 Holiday Boulevard, Mercer, PA 16137   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #2 of 6 Hotels in Mercer
Certificate of Excellence
Milton, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“HOLIDAY INN GROVE CITY”
3 of 5 stars Reviewed September 7, 2013

Avoid first floor room if possible,every foot step above you heard,as well as every toilet flush,our room clean,bit musty smelling when first walked in cleared up once a/c on.
continental breakfast ok,lacking fruit

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank kramthims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, September 24, 2013
Dear kramthims,

Thank you for taking the time to write us a review regarding your recent stay. Please accept my apologies if the room you were given was a disappointment. We will use your comments to improve our efforts.

While we understand that your visit was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

222 reviews from our community

Traveler rating
Traveler type
Time of year
Language
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 4, 2013

Stayed here with my wife and 2 kids (6 and 9) for one night. It is very clean. Pricey however for an inn ($200/night). I booked one week we stayed there (August 26). If booked earlier, the rate is probably better.

Shower was awesome. Water pressure is amazing.

Continental breakfast was very good. Pop corn and hot chocolate available in the lobby 24/7. Lemon water in the lobby as well.

Swimming in the pool after a day of shopping was very relaxing. There is a hot tub too. The kids loved the swimming pool.

The Inn is located 30 seconds drive from the outlet mall, so can't beat the location.

Staff are friendly. Overall, I would go back there again.

Room Tip: 2nd and 3rd floor are good. Ground floor rooms might not be as quiet as they are by the gym/swimming...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Afshin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

The service was great. The ladies at the front desk were friendly and helpful.
The rooms were pretty big and clean.
The price to stay here can be a little high, but overall this is a good place to stay at.
One other small issue, the breakfast provided could be a little better. Not as much choice as I would have liked, but not bad at the same time. I've had worse at other hotels for sure.
I would have no problem stopping here again in the future.

  • Stayed August 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Maplejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
151 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 367 helpful votes
3 of 5 stars Reviewed September 3, 2013

We too stayed for a night for some back to school shopping in Grove City. The exterior of this hotel is very well kept and inviting. the inside however is a little run down.

Our room was OK, but I found the air conditioner to be quite loud. Also, the televison had limited channels and most were rather "snowy". Also, while the room seemed clean enough, the bathroom floor seemed old with mold along the edge of the tub and some cracked tiles.

The pool looked really small and quite cloudy, but we did not use it. Breakfast was a bit dissapointing with powdered eggs, no meat option, and only bananas for fruit.

All in all, an OK place, but just OK. It is convienient to the outlets however.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank ToSquareBob1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, September 17, 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 30, 2013

We were in Grove city Outlet Mall for back to school shopping. This was the first time we stayed in a Holiday Inn Express hotel. It is a nice and clean place to stay. Room was clean and fresh. Breakfast was good and staff was friendly. No complaints. Highly recommended.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Rookie8155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 29, 2013

The staff was friendly but I do think they should train their cleaning staff. Beautiful rooms that are becoming run down quickly. Our mirror in the bathroom was full of spots and you could tell it hadn't been cleaned in a while. Mold on the ceiling. I was disappointed. I expect more from a Holiday Inn Express. Very close to the Prime Outlets though. I would think twice about booking this location again.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank konyigang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, September 13, 2013
Dear konyigang,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff.

However, We’re sorry we fell below your expectation regarding cleanliness. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
485 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
4 of 5 stars Reviewed August 27, 2013

Often stay at this brand ... usually very good results.

Same again.

Great room, great sleep. Easy access. Near the outlets.

Challenge finding a good spot for dinner, though, within walking distance. They gave us coupons for a discount at the Elephant and Castle Pub. We like to walk, especially if we want to have a drink with dinner. Well, walking (not the Holiday Inn's fault ...) was a real challenge. No sidewalks. Couldn't even drop down to parking lots to walk along because of overgrown brush between parking lots. Kinda scary at one point.

Then got to the complicated intersection where the resto is ... and the "Walk" signals didn't work on the traffic lights ... so we finally looked carefully and ignored them.

Back to the Holiday Inn ... had a king with a whirlpool in suite to so didn't try the indoor pool and hot tub.

Breakfast was fine ... but there was NO PANCAKE MACHINE! We love those things!

If going to Grove City again, we'd go back!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank TO_Trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Mercer
0.1 mi away
Hampton Inn & Suites Grove City
0.3 mi away
BEST WESTERN Grove City Inn
0.4 mi away
Comfort Inn
Comfort Inn
#2 of 4 in Grove City
3.5 of 5 stars 169 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Monroe Heights Hotel
Monroe Heights Hotel
#4 of 4 in Grove City
3.5 of 5 stars 176 reviews
5.3 mi away
Comfort Inn Mercer
Comfort Inn Mercer
#3 of 6 in Mercer
3.5 of 5 stars 132 reviews
7.9 mi away
Fairfield Inn & Suites Slippery Rock
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Grove City-Prime Outlet Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Address: 21 Holiday Boulevard, Mercer, PA 16137
Phone Number:
Location: United States > Pennsylvania > Mercer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Mercer
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Our exceptional staff at Holiday Inn Express Grove City, PA are waiting to make your stay familiar, fun, and fabulous! Located across from the Grove City Premium Outlets where you will enjoy tax free shopping on clothing and shoes at their 130 brand name stores. Plus, the all new Timber Creek Brewery and Restaurant opens in October 2015 right next door, featuring a must see glass floor! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz and Odigeo so you can book your Holiday Inn Express Grove City-Prime Outlet Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing