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Holiday Inn Express Grove City-Prime Outlet Mall
2.5 of 5 Hotel   |   21 Holiday Boulevard, Mercer, PA 16137   |  
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Ranked #2 of 5 Hotels in Mercer
Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“quiet!”
4 of 5 stars Reviewed January 23, 2013

Nice and quiet. Large room. The staff was very friendly and even offered us a discounted rate once we mentioned we were there for a college visit.

Our only complaint was that the room we reserved was supposed to have two queen beds and a sleeper sofa. It had one queen, one full and a sleeper sofa with a mattress that was awful. Fortunately the kid on the sofa bed is short enough to fit on it as a sofa rather than as a pull out.

I'd stay here again, but I'd bring an air mattress for kid number 3.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    70
    75
    33
    6
    2
See reviews for
73
40
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 19, 2013 via mobile

We needed a stopover on the way to Pittsburgh. This hotel is clean, modern with a very friendly staff. The rooms were just what you would expect, which is a good thing. The location was a 2 minute drive to the Outlets or a 7 minute walk. Quick also close by. Breakfast was a little sparse but still ok.

Stayed January 2013, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, August 14, 2013
Dear Kevin_Frankish,

Thank you for sharing your honest feedback. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We value your feedback as they enable us to further improve the quality and services we offer and to surpass the very high standards our guests expect.

Once again, thank you for staying with us and providing us a candid feedback.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holland, Michigan
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 31, 2012

Not too far from the highway and if you are going for the shopping it's very convenient. The hotel seemed brand new and the staff was very nice and friendly. The room was very large, clean, and comfortable. Breakfast was good to start the day. The cost however was a bit on the higher side for a short stay but worth it.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, il
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 30, 2012 via mobile

Had a wonderful stay. We were welcomed and treated so well. As we were checking in the delightful chec-in person recommended a number of nearby restaurants. We followed her recommendation and were not disappointed. The hotel is very clean and the room was fantastic. We will definitely return when in the area.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 11, 2012

This hotel has the friendliest, most accomodating staff of any hotel I have ever stayed in. It was a pleasant surprise, from front reception to maintenance workers to the cleaning staff. Everyone had a smile for you. it is apparant that the staff here is happy, and reflects very well on management. I would be happy to stay here again.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
4 of 5 stars Reviewed November 26, 2012

Overall, the room is good. Beds are comfy, bathroom clean. Wish the carpeted floors were vacuumed thoroughly as I normally do not travel with slippers. Buffet breakfast hit the spot. It's much better than a typical 'continental breakfast.'

Room Tip: Buses and taxi services do not run in this area so make sure you are either part of a bus tour or yo...
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012 via mobile

We just went this past weeked.Our story goes we got there @ 3am but our check in day wasn't till the next day so we just wanted to give it a shot n see if we were able to get a room but unfortunately they were fully booked and couldn't give us a room till the next day so we had to sleep in the car,(very uncomfortable) anyways very next day we go in to see if any room was available and it still wasn't cause house keeping doesn't come in till 930am so the front desk offered for us to eat breakfast for waiting outside all night. So after we ate we went shopping and by the time we got back the room was ready! Housekeeping is very accommodating!! Just thought id share our experience! Totally recommend this hotel!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Address: 21 Holiday Boulevard, Mercer, PA 16137
Phone Number:
Location: United States > Pennsylvania > Mercer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Mercer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
After shopping all day at Grove City Prime Outlet Mall, the Holiday Inn Express Mercer/Grove City, PA you can Stay Smart where you will enjoy our deluxe continental breakfast before you explore the Amish countryside and shop in the quaint town of Volant. The Holiday Inn Express Mercer/Grove City is a central location of 4 nationally recognized colleges and universities. Whether you are dropping your kids off at Slippery Rock University, attending graduation at Grove City College, homecoming at Thiel or a cultural event at Westminster College, you will find the drive to any of these fine schools convenient. Our location with access to Interstate 79 and Interstate 80 makes us the perfect place for corporate travelers and meeting. General Electric, George Howe, Alcoa and Minteq plants are all close by. Our meeting rooms can accommodate up to 30 people and have wireless Internet access. The hotel consists of 74 guest rooms including 18 suites. Other amenities at the hotel include and indoor pool, whirlpool, sauna, fitness center, game room, outside patio, guest laundry facilities, and business center. Our hotel is proud to participate in the Project Planet where you can make a significant difference in our environment. We are near 3 state parks Moraine, Maurice Goddard and Pymantuning for fishing, boating. ... more   less 
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Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

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