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“Definately The Place To Stay!” 5 of 5 stars
Review of Holiday Inn Express Grove City-Prime Outlet Mall

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Holiday Inn Express Grove City-Prime Outlet Mall
2.5 of 5 Hotel   |   21 Holiday Boulevard, Mercer, PA 16137   |  
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Ranked #2 of 5 Hotels in Mercer
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Definately The Place To Stay!”
5 of 5 stars Reviewed August 14, 2012

First of all the staff of the Holiday Inn Express, Mercer were out of this world. They went out of their way to make sure every guest had all of their needs taken care of and more!!!!!! The ladies at the front desk were very helpful, they gave us coupon books for the Outlet Mall and also gave us coupons for free appetizers when we mentioned we were going to "Rachel's"one night for dinner and to "Springfield's" the next. By the way, you've got to try both of these restaurants and "The Iron Bridge Inn". The rooms were very clean, quiet, newly renovated and very cozy. It was nice to have a bar sink, bar fridge, microwave and cupboards to store munchies. The hotel offered popcorn, coffee, tea and hot chocolate 24/7 (nice touch). Breakfast was very good, eggs, bacon, ham, fruit, juices, milk, yogurt, bagels, english muffins and more........there was definately something there for everyone. They even had home made cookies late afternoon and early evening...............yummy!
The Holiday Inn Express is about a 2 minute drive from the Outlet Mall and about a 5-7 minute drive to Rachel's, The Iron Bridge Inn and Springfield's.
Don't forget to make reservations. We were there from Monday to Wednesday and the hotel was full booked both nights.
Happy Shopping!!!!!!!!!!!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

Traveler rating
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    75
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Bradford West Gwillimbury, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2012

we have stayed at this hotel a few times and it just keeps getting better. the staff are wonderful, everything is very clean, the breakfast is great and i love how you can have coffee, tea, hot chocolate and popcorn 24 hours a day. i recommend this hotel 100%

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W. PA
Top Contributor
89 reviews 89 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 9, 2012

My friend and her daughter took my daughter and I for a weekend away.
We had a very good stay at the Holiday Inn in Mercer.
Great location for Grove City Outlet shopping.
Our room was clean, quiet and bug free we did a check before we even moved anything in our room.
Girl at the desk was outstanding! She gave us the coupon book info for the outlets and told us about another big sale going on in the area.
(hint) From what I have seen you should make reservations since most of the hotels in the area do pre-book and are full most weekends. We saw & heard many people being turned away because of no rooms being open.
Pool area was small and the noise was loud and that was just our 2 girls (oops) the sound seemed to echo, towels at the pool area are very small (floor mat size) you may want to take your own.
Breakfast was on the skimpy side. They did make cookies in the evening but we missed them and they have free popcorn downstairs, the kids liked it.
Would for sure stay again next time! Would have given this stay a excellent but the small towels and breakfast just did merit it.

Room Tip: Pre- book in advance to guarantee a room.
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  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 9, 2012

The front desk staff are great. Especially Kim. She made me feel welcome and ensure that we had everything. She even gave us coupons for the outlet mall and restaurants. Overall the rooms are good and clean. The bathroom could use a bit of updating ie the bathroom floor tiles could be replaced as they were cracked. The breakfast was good. Only complaint is the mini fridge in the room was noisy. Would wake up in the middle of the night to the Noise of the mini fridge.

Room Tip: Try to get a room on the third floor so you don't hear the people walking above you.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaines, Pennsylvania, United States
1 review
5 of 5 stars Reviewed August 7, 2012

the rooms were very nice and the staff was exceptional, the pool and spa were heaven after a long day. the staff that did room service were freindly and helpful. dawn at the front desk is just the greatest at her job and makes you feel like family.The staff in the dining room were also wonderful as well as the staff in the lounge were great. I couldnt have felt more welcome and taken care of ,I would recomend them to everyone. no could ask for a nicer place to stay.

Room Tip: ask dawn at the front desk she is the best.
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glen Williams, Canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 31, 2012

My daughters and I travelled to Grove City to do some shopping. We chose Holiday Inn Express because of its proximity to the outlets. When we arrived, the girls behind the desk were gracious, friendly and helpful so we were looking forward to our stay!

When we returned from shopping, we were quite tired so fell asleep around 11pm. The walls are quite thin, so we could hear people coming and going in the hallway and talking in their rooms. So our sleep that night was a disrupted one.

One of my daughters has an allergy to mould and wouldn't you know, there was mould coming through the paint on the ceiling of the shower. She battled asthma the rest of the day!

The complimentary breakfast was superb and check out was fast and easy.

I was hesitant to write this review because the employees were great but when you have allergies in the family, that must come first. We do not recommend this hotel.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, August 16, 2012
Dear PatInks,

Thank you for staying with us and you kind words about our staff. I am sorry your daughter had a flare up of her asthma. Our hotel is very proud of its level of cleanliness and your comments about the mold will be shared with the manager and head housekeeper. I think your for bringing this to our attention.

Katie J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed July 22, 2012

I have been traveling a lot to Western Pennsylvania for business and I have had much success with the overall quality, cleanliness and kindness of the staffs at the Holiday Inn Express properties and this one was no exception. The beds were comfortable, the breakfast was good and the location was great (right off the highway). I will be back to this area in coming weeks and will not hesitate to stay at this property again.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Address: 21 Holiday Boulevard, Mercer, PA 16137
Phone Number:
Location: United States > Pennsylvania > Mercer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Mercer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
After shopping all day at Grove City Prime Outlet Mall, the Holiday Inn Express Mercer/Grove City, PA you can Stay Smart where you will enjoy our deluxe continental breakfast before you explore the Amish countryside and shop in the quaint town of Volant. The Holiday Inn Express Mercer/Grove City is a central location of 4 nationally recognized colleges and universities. Whether you are dropping your kids off at Slippery Rock University, attending graduation at Grove City College, homecoming at Thiel or a cultural event at Westminster College, you will find the drive to any of these fine schools convenient. Our location with access to Interstate 79 and Interstate 80 makes us the perfect place for corporate travelers and meeting. General Electric, George Howe, Alcoa and Minteq plants are all close by. Our meeting rooms can accommodate up to 30 people and have wireless Internet access. The hotel consists of 74 guest rooms including 18 suites. Other amenities at the hotel include and indoor pool, whirlpool, sauna, fitness center, game room, outside patio, guest laundry facilities, and business center. Our hotel is proud to participate in the Project Planet where you can make a significant difference in our environment. We are near 3 state parks Moraine, Maurice Goddard and Pymantuning for fishing, boating. ... more   less 
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Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

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