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“very nice hotel for the price!” 4 of 5 stars
Review of Holiday Inn Express Grove City-Prime Outlet Mall

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Holiday Inn Express Grove City-Prime Outlet Mall
2.5 of 5 Hotel   |   21 Holiday Boulevard, Mercer, PA 16137   |  
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Ranked #2 of 5 Hotels in Mercer
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“very nice hotel for the price!”
4 of 5 stars Reviewed October 27, 2011

Spent three nights at this hotel. In Mercer for a training at Slippery Rock University and the locale was within 15 minutes of the school. Room review: clean, modern, quiet, adequate amenities, wifi worked well on 2nd floor where my room was. Shower pressure which is important to me was awesome and the bathroom itself was decent. The staff were all nice and the hotel offers free coffee, tea, hot chocolate, and popcorn 24 hours a day. As for restaurants nearby, there are few. The best ones are about a 10-15 minute drive.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
    73
    75
    33
    6
    2
See reviews for
73
41
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Toronto
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 25, 2011

We stayed here for just one night while doing some shopping in Grove City.

The staff were exceptionally friendly and upbeat. They made restaurant suggestions as well as giving us discount coupons to some local eateries.

The room was surprisingly large and very clean. The bed wasn't exceptionally comfortable - but I'm admittedly a tough sleeper to please. I can't comment honestly on the value as we stayed here on free Priority Rewards points.

For just doing some shopping in Grove City, this was a good choice.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ontario canada
1 review
5 of 5 stars Reviewed October 25, 2011

the service was excellent, the breakfast excellent and the rooms were spacious and clean

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penn Yan, New York
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2011

Best stay ever started with terrific desk clerks. Very friendly, helpful and funny. Room was ideal for handicap traveling partner. Across the hall from pool, next to ice, just all around terrific stay. Older lady that tended the breakfast was terrific also. Will definitely stay there again when traveling to Grove City. Much more pleasant staff than BW and much classier than Micro...up the road. Thank you everyone for a great 4 days.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling, Virginia
Top Contributor
204 reviews 204 reviews
48 hotel reviews
Reviews in 128 cities Reviews in 128 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed October 8, 2011

Was at the hotel on a business trip for two weeks. There is not much in the area except the outlet mall and restaurants. I have no complaints about the hotel except one which I will get to. My room had a refrigerator, microwave, small work area. It is 20 minutes from Moraine SP and McConnell's Mill State Park. It is about an hour from Erie and Presque Isle State Park. It is almost directly across from outlet mall in the area. The gym is small (1 treadmill, 1 bike and 1 climber) but usually occupied by only one person. The pool and whirlpool were popular but not crowded during my 2-week stay.

My only complaint is that when someone walksacross the floor it can be heard and sometimes felt. Since most peopple around me were also business travellers it was not a problem as people were not running around or being loud, but I am certainly not used to walking across the floor of a hotel room and hearing my every step. I am certain the person below me could hear me. I could often hear my neighbor trudge across the floor. It was a little strange, but not intolerable.

Room Tip: Get one on the top floor to minimize hearing the person above you walking around.
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quetzaltenango, Guatemala
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 22, 2011 via mobile

Spent a couple of nights here to take advantage of its close location to the Grove Premium Outlet. Staff was friendly, they gave us a discount booklet for the shops at the mall. Hotel is undergoing changes and repairs but we were not bothered at all. We had a complaint regarding our bathroom door and it was fixed inmediately. The only thing we did not like was the cardboard disponsable plates, but the all day available pop corn is a nice touch.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hamilton, Canada
1 review
2 of 5 stars Reviewed August 18, 2011

We booked a suite for our stay and got a great rate, however the room that they claimed to be a suite was much smaller than any suite I have ever stayed in, and in some cases, smaller than a typical hotel room! The room was full of furniture - my husband stubbed his toe, we had a squeeze through the beds and the desks to maneauver around the room. The room only had two queen beds and a pull out couch - a huge night stand that didn't fit, an oversized chair that didn't fit and a tiny table and chairs - again that didn't fit and weren't very functional. In addition the hotel is under renovation and there were no warnings so lots of chemical smells. I complained and no one seemed to be able to do anything to help. Very disappointed. Expected a suite size room for the price and got a shoe box.

Room Tip: Book a regular room at this hotel - DO NOT book a suite. Wait for renovations to be complete.
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  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, ihg care at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review, August 19, 2011
Dear LisaP,

Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. IHG Care ^bj
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Address: 21 Holiday Boulevard, Mercer, PA 16137
Phone Number:
Location: United States > Pennsylvania > Mercer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Mercer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
After shopping all day at Grove City Prime Outlet Mall, the Holiday Inn Express Mercer/Grove City, PA you can Stay Smart where you will enjoy our deluxe continental breakfast before you explore the Amish countryside and shop in the quaint town of Volant. The Holiday Inn Express Mercer/Grove City is a central location of 4 nationally recognized colleges and universities. Whether you are dropping your kids off at Slippery Rock University, attending graduation at Grove City College, homecoming at Thiel or a cultural event at Westminster College, you will find the drive to any of these fine schools convenient. Our location with access to Interstate 79 and Interstate 80 makes us the perfect place for corporate travelers and meeting. General Electric, George Howe, Alcoa and Minteq plants are all close by. Our meeting rooms can accommodate up to 30 people and have wireless Internet access. The hotel consists of 74 guest rooms including 18 suites. Other amenities at the hotel include and indoor pool, whirlpool, sauna, fitness center, game room, outside patio, guest laundry facilities, and business center. Our hotel is proud to participate in the Project Planet where you can make a significant difference in our environment. We are near 3 state parks Moraine, Maurice Goddard and Pymantuning for fishing, boating. ... more   less 
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Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

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