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Quality Inn Media: Traveler Reviews


4 South New Middletown Road, US Highway 1 & State Route 352 (Formerly "McIntosh Inn"), Media, PA 19063
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Reviews you can trust

70% Do not recommend
2.5 of 5 stars 29 reviews
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Should have listened to Trip Advisor

Quality Inn Media

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1 of 5 stars
midatlantictravels   3 contributions
Washington, DC
Aug 4, 2008
1
person found this review helpful

Stayed here one night while attending a nearby wedding. Unfortunately didn't find out until that day that there was a block of rooms for the wedding at the nearby Concordville Inn - could have stayed there for about the same price. Wish we had.

When I entered the reception office, the man behind the desk was in the midst of a heated and foul-mouthed argument on his cell phone. I actually would have walked out and gone elsewhere, but thanks to traffic my husband and I were running late and had only 30 minutes to change and get to the wedding. The man at the desk managed to end the verbal assault on whomever he was speaking with and got us our room key.

The room appeared clean; we didn't notice anything to worry about. But I didn't get a good night's rest thanks to the sand paper sheets and rock slab mattress. And the next morning, we realized that the shower was pretty nasty - mold and soap scum build up on the shower curtain, and there was a no-slip mat on the bottom of the tub that was clearly hiding something. At check-out I mentioned to the receptionist that they might want to replace the shower curtain. She just looked at me.

If you have a choice, stay elsewhere.

  • Liked — Nothing
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Member since August 04, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $93 (year-round)
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Nice for a short stay

Quality Inn Media

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3 of 5 stars
aharleymom   1 contribution
aharleymom
Aug 3, 2008 | Trip type: Family
1
person found this review helpful

This 3-story motel is perfect for overnight or a short stay. It is located across from a small mall and many eating establishments with a Denny's directly in front. The rooms are average sized with a small bath. Ice, drinks, and snacks are available from vending machines on the premises. No bells and whistles, but this is an Inn and NOT the Sheraton. The staff were very friendly and helpful. Morning had complimentary coffee, juice, muffins, bagels, and danish. Location is perfect for the outskirts of town.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since July 18, 2008
  • Would you recommend this hotel to a friend? Yes
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Average price*: $93 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Pass this spot up!

Quality Inn Media

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1 of 5 stars
DelDiva   1 contribution
Dover
May 11, 2008 | Trip type: Business, Family
1
person found this review helpful

We just stayed at this hotel for one night and should have chosen another. I knew things would not go smoothly when we entered the room and found the bathtub dirty with hair in it. We called the front desk to have them clean it, which they reluctantly did.
Upon waking and taking a shower the next morning my family was met with a clogged tub! 2 other people had to take showers and we needed to leave by 7am. We called the front desk at 6am and again reluctantly they sent someone up to siphon the water out of the tub. Needless to say management had to open another room for the rest of my family to get showers!!! Plus they offered nothing off the bill for our inconvience. I will NOT stay at this hotel and will NOT recommend them for future travel. What I will recommend is management getting their act together and taking care of their customers better.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since May 11, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Just Fine

Quality Inn Media

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4 of 5 stars
MilesTooGo   1 contribution
DC
Feb 7, 2008 | Trip type: Business
1
person found this review helpful

This is a perfectly adequate motel. Check in was uneventful. The rooms are large, clean and comfortable. Nice extras include micro/fridge, free wifi, continental breakfast. I wouldn't hesitate to stay again. It's not a resort--it's convenient lodging while traveling.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay February 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 50-64
  • Member since February 07, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $93 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Shady Management

Quality Inn Media

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1 of 5 stars
eco147   1 contribution
West Chester, PA
Dec 12, 2007 | Trip type: Couples

This hotel is horribly managed. I stayed here for a Saturday night after a wedding. A block of rooms (almost the entire hotel) was reserved by the bride and groom for friends and family. We checked out the next day and when I reviewed my bank statement, I had an additional charge of $100 on my card. I called the manager to see why. He explained to me that it was a cleaning charge. He stated that our room smelled like smoke and had to be thoroughly cleaned. Neither myself or my girlfriend smoke anything of anykind, and after arguing with him regarding this, he admitted to me that he charged me the fee because a few people after the wedding stopped by our room and he thought they were staying there (they were not). Sneaking an additional $100 onto my credit card and trying to make up an excuse for it is ridiculous. Please be careful, as they do not operate by sound business practices. Even after admitting he lied about the cleaning charges, he refused to refund the additional charge.

  • Liked — Location
  • Disliked — Management
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 12, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
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Check Rates ABS:HotelCheckRates-d96619?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $93 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Quality Inn Media Also Known As

  • Media Quality Inn
  • Mcintosh Inn
Address: 4 South New Middletown Road, US Highway 1 & State Route 352 (Formerly "McIntosh Inn"), Media, PA 19063
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