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“Old Motel that is nice, but could use some remodel” 4 of 5 stars
Review of Park Inn by Radisson Harrisburg West

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Park Inn by Radisson Harrisburg West
3.0 of 5 Hotel   |   5401 Carlisle Pike, Mechanicsburg, PA 17050 (Formerly Holiday Inn Harrisburg West)   |  
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Ranked #8 of 12 hotels in Mechanicsburg
PA
Top Contributor
128 reviews 128 reviews
26 hotel reviews
Reviews in 74 cities Reviews in 74 cities
72 helpful votes 72 helpful votes
“Old Motel that is nice, but could use some remodel”
4 of 5 stars Reviewed October 21, 2013

Attended a wedding reception at the hotel and decided to stay overnight. The location is convenient with everything needed (shopping, food) in within a mile of the hotel.

The wedding reception was very nice. It was an average ballroom. The food was very good and the bar service was excellent. The wedding consultant did an excellent job. The facilities were nice and staff professional.

This is an old motel and that needs some remodel. All rooms are on exterior hallways (open). The rooms were clean. The bathroom was old and could use an update. I found it to be quieter than I expected considering the location. The indoor was is a 2 lane lap pool.

Room Tip: Ask for a room away from the highway.
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mccordd, Manager at Park Inn by Radisson Harrisburg West, responded to this review, October 22, 2013
Thank you so much for your review on Tripadvisor!
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298 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Any
English first
Raleigh, North Carolina
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 16, 2013

Husband is a contractor staying here for work & he really enjoys this place... Indoor heated pool for fall & winter, fitness center, nice rooms with doors on the outside ... Close to many attractions when I went I visit. Not far from Hershey Park, Civil war Battleground, rivers & more .... I stayed the weekend & it was great. I never knew PA was so beautiful. This place is huge!!! Had a bar and nightclub too!!!!!

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mccordd, Manager at Park Inn by Radisson Harrisburg West, responded to this review, October 22, 2013
Thank you for your response. We really apreciate long-term stays, let us know how we can make your next visit special.
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Warminster, Pennsylvania
2 reviews
5 of 5 stars Reviewed October 14, 2013

Sometime ago I wrote a review when this facility was the Holiday Inn. I was pleased with the service then but now under the new management it is far better. Our group (approx. 50 persons) has been meeting here for a luncheon meeting for several years in April and October. The staff are so very accommodating and go out of their way to make our afternoon a delight.
Great for a function.
Personally haven't stayed overnight so can't comment.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mccordd, Manager at Park Inn by Radisson Harrisburg West, responded to this review, October 22, 2013
Thank you very much for your kind words, I will pass them along to our staff.
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Coral Springs, Florida
1 review
2 of 5 stars Reviewed October 13, 2013

Well, that might be a hyperbole as the room itself was ok. The bed however, was a disaster.Something more out of a comedy called sleepless in Central PA. Hay would probably have been more comfortable. The pillows...? Chicklets. Completely unacceptable. I was waiting for Freddy K to show up. The bathroom was ok, but the over-all condition of the hotel was horrible. It reminded me of the hotel strips on Biscayne Blvd in Miami where you pick up someone off the street and kind'a hang out for an hour or two and leave the room behind...something like a $40/night hotel. But everything aside, comedy there is Mastercard TM, for a good night sleep somewhere else, priceless.

Room Tip: This hotel is for a heavy sleeper who can sleep on a rock or pretty much anything resembling a bed.
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  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mccordd, General Manager at Park Inn by Radisson Harrisburg West, responded to this review, October 15, 2013
I appreciate your feedback on our property and your experience here. I am very concerned that you got an impression that is inconsitent with our typical guest experience. I would love to discuss this further to make it right! Please contact me at the hotel to discuss at your convenience.

Thank you,

David McCord
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2013

went there once when i went to hershey company, the room is large and clean, had a good night in this place. the price is a little high...do not know, maybe come here again later. oh...i need to try more, why should i need 200, just a hotel, that's it

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mccordd, Manager at Park Inn by Radisson Harrisburg West, responded to this review, October 22, 2013
Thank you for your review. We greatly appreciate the feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duryea, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 22, 2013

One good thing I can say about this hotel was the Staff was very friendly and helpful. As for the rooms...Gosh. Stayed in one of the out-buildings. Lots of bugs/spiders. The door to the room had a gap so numerous critters were able to get in. The walkway and stairwells outside the room looked as if they were ready to crumble. The air quality in the room was awful. Filter door to the air conditioner would not close and looking at the filter, it had not been changed or cleaned in a very long time. And not to mention that the beds were absolutely horrible. So hard and uncomfortable. Don't expect to get much sleep. Other than that, the property did host alot of amenities such as 2 pools, gym, and a nice bar with a huge deck.

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online, Customer Support at Park Inn by Radisson Harrisburg West, responded to this review, September 30, 2013
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

If you would like to discuss your stay further, please contact Corporate Customer Care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 18, 2013

The handicapped room was one of the best we have stayed in. Spacious with an adequate size refrigerator and well appointed bathroom that had all the safety measures without looking like it was refashioned to accommodate someone with a disability. We stayed in the main building accessing the room via the lobby entrance. The only negative was the lift that was needed to get to the second floor. It had to be operated by a staff member. The staff was great....service impeccable. There was an indoor and outdoor pool and fitness room. There was a restaurant but we did not partake. We had a conference in Hershey. Found this room on Hotwire and the rate was unbelievable. We stayed two nights and they were flexible with checkout.....the best part is that it's pet friendly. We would definitely stay again....a little bit of a drive to Hershey....but it was worth it for the accommodations...service we received and price.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mccordd, Manager at Park Inn by Radisson Harrisburg West, responded to this review, October 22, 2013
We appreciate your feeback and hope your review is helpful to our handicapped guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Park Inn by Radisson Harrisburg West

Address: 5401 Carlisle Pike, Mechanicsburg, PA 17050 (Formerly Holiday Inn Harrisburg West)
Phone Number:
Location: United States > Pennsylvania > Mechanicsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 12 hotels in Mechanicsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Harrisburg West 3*
Official Description (provided by the hotel):
100% Smoke Free Hotel sits on 22 acres of land and has shopping, theaters, restaurants and other activities within a 1 mile radius. Offers Indoor and outdoor pool, 24 Hour on-site fitness center, 24-hour business center and on-site laundry facilities. There is over 16,000 square feet of meeting space, Picnic Groves, Outdoor Courtyard, Mini-golf course, sand volleyball courts, Softball field. Enjoy onsite dining at Pappy K's Ales house and Big Deck featuring salads, sandwiches, pasta, fresh quality seafood, premium all aged beef and the west Shore's ultimate craft beer experience. The hotel is right across the street from the Mechanicsburg Navy Depot and a short distance to the Farm Show Complex, Ski Roundtop, Carlisle Fairgrounds, Downtown Harrisburg, and Hershey Park. We can accommodate picnics up to 1500 people and have outdoor facilities for wedding ceremonies and receptions. We have 12 meeting rooms that can accommodate from 10 - 800 people. ... more   less 
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Also Known As:
Park Inn By Radisson Harrisburg West Hotel Mechanicsburg
Holiday Inn Mechanicsburg
Mechanicsburg Holiday Inn

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