I cannot think of a single time that I have been let down by a Holiday Inn Express. This was no exception. Another hotel in Harrisburg misplaced my reservations, but the HIX helped me out. Staff was incredibly friendly and helpful. First room I checked into had problem with the TV. Manager himself came up to try to fix. Moved me to another room when he couldn't. Great attention to service! Called down to front desk to ask about delivery food? 2 minutes later, the staff person walked several menus up to my room. Room was spotless and very comfortable. Pool was very nice (if small). It was a little far from downtown Harrisburg, but nothing overly onerous. Breakfast was very solid, and the staff was right there making certain that everything was available. If I return to this area, I will stay here again without hesitation. Great experience - great hotel!